Crowne Plaza Springfield, an IHG Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

Room service

Free airport shuttle

Breakfast available

Gym

Explore the area

3000 S Dirksen Pkwy, Springfield, IL, 62703

Washington Park Botanical Gardens
5 min drive
University of Illinois at Springfield
6 min drive
Lincoln Home National Historic Site
8 min drive
Springfield, IL (SPI-Abraham Lincoln Capital)
16 min drive

Room options

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite

74 sq m
Sleeps 4
1 King Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

37 sq m
Sleeps 2
1 Queen Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 4
1 King Bed

Room, 2 Double Beds, Accessible (Communications)

37 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

37 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

37 sq m
Sleeps 4
2 Queen Beds

Standard Room

Sleeps 2
1 King Bed OR 1 Queen Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

Sleeps 2
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

74 sq m
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

37 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Springfield with airport shuttle service and a fitness center

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available once per stay.

Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Springfield, an IHG Hotel. During your stay, you'll be close to Washington Park Botanical Gardens. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.

Free WiFi
Free self parking, extended parking, and RV/bus/truck parking
Enjoy American cuisine while dining at Long 9 Restaurant
Cooked-to-order breakfast offered for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a gym and a sauna
5 minutes by car from Washington Park Botanical Gardens and 6 minutes from Adams Wildlife Sanctuary
Free airport and train station pick-up shuttle service
Pets welcome for a fee

Crowne Plaza Springfield, an IHG Hotel offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 70622 square feet (6561 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Springfield, an IHG Hotel. A roundtrip airport shuttle (available on request) and a train station pick-up service are free. Free self parking is available.

This 3.5-star Springfield hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.

Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.

Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free extended parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
Free return airport shuttle from 7:00 AM to 11:00 PM
Airport shuttle at scheduled times, on request
Free train station pick-up shuttle

Food and drink

Breakfast available for a fee: USD 6.00-16.00 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

Long 9 Restaurant
Long 9 Bar and Grill

Things to do

Fitness centre
Indoor pool
Sauna
Shopping

Family friendly

Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Microwave (on request)
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Vending machine

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Business services

Business centre
Computer station
Conference centre (70622 square feet of space)
Meeting rooms

Outdoors

Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Lift door width (centimetres): 104
Grab bar in shower
Shower grab bar height (centimetres): 51
Lever door handles
Magnifying mirror
Pool hoist on site
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 122
Wheelchair-accessible restaurant

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Pillow-top mattress
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

42-inch flat-screen TV
TV/satellite channels
Premium channels

Food and drink

Coffee/tea maker
Microwave (on request)
Fridge

Desk
Electrical adapters/chargers
Free newspapers (weekdays)
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 40.00 per accommodation, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
Pet fee: USD 40.00 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Crowne Plaza Springfield, an IHG Hotel offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Springfield

Crowne Plaza Springfield

Crowne Plaza Springfield Hotel Springfield

Springfield Crowne Plaza

Crowne Plaza Springfield Hotel

Crowne Plaza Springfield, an IHG Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Molly

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay here. I know some say it’s run down but I if you aren’t expecting the Ritz Carlton in Springfield, you’ll be happy with it. The restaurant/bar was nice and convenient and rooms were comfy and clean. Only negative that I found were the lack of TV channels but other than that I would recommend it and stay here again if I go back for the State Fair! Our favorite place we’ve stayed in Springfield!

Stayed 2 nights in Aug 2024

8/10 Good

Troy

23 Aug 2024

I would stay again

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

21 Aug 2024

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Comfy but decrepit

Very comfortable bed and room in general with lots of space. Hotel in general looking decrepit.

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff was kind and friendly

Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

JaNae

Travelled with family, Travelled with family and small children, Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was a great price and it was convenient. My family and I were on a family vacation and rented 8 rooms. The y were helpful, clean, and have great recommendation on attractions.

Stayed 1 night in Aug 2024

2/10 Terrible

Alice

19 Aug 2024

Disliked: Staff & service

Stayed 2 nights in Aug 2024

8/10 Good

Lisa

18 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Great hotel..but hot tub concreted.

The hotel is very nice. The room was big and bed was comfortable. I have only one negative thing to say. I picked this hotel because there was a hot tub by the pool...according to the pictures of the hotel on the website. But when we got to the pool..the hot tub was concreted with yellow tape around it. Wish i would of known this prior to reserving the room.

Stayed 1 night in Aug 2024

6/10 Okay

Leslie

Travelled with partner

18 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Pool needed to be cleaned. Human hair inside pool and around. Front Desk / Concierge dudnt answer phone when called.

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast

Wasnt happy that breakfast wasn't free. Breakfast wasnt that good either.

Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Review room 706

Bath tub was extremely slippery and there were no anti slip strips in place or shower mat. Only one headboard reading lamp. No glasses or cups in the room. No option to make coffee. Basically no in room amenities. Room #706

Stayed 1 night in Aug 2024

10/10 Excellent

Lynzie

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff overall good experience

Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel.

Stayed 1 night in Aug 2024

6/10 Okay

Kristie, Toledo

Travelled with family

16 Aug 2024

Liked: Staff & service, property conditions & facilities

I didnt like that fact that our room did not cool down and stayed between 70 and 75° when it was hot outside.

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Karen

16 Aug 2024

Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Everything was great. Our view however was horrible, we just looked out onto a roof, that wasn't a big issue since we didn't go there for the view. The hotel website states that there is a hot tub. Well there is no longer a hot tub at this location, and that was one of the main reasons for is going back there. We will be looking for other accommodations the next time we come to Springfield.

Stayed 3 nights in Aug 2024

10/10 Excellent

Lolita

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Travelled with family

14 Aug 2024

The staff at reservation desk wasn’t the friendliest if you use Expedia to book. My cousin checked in with me but we booked differently and the check-in and out staff were both indifferent both times. Book directly with the hotel if staying here. Also my room was not the cleanest. The shower curtain needed to be changed and bleached for sure and there were weird stains on the wall (I don’t even want to think what it could have been). But yeah other than that it was an okay place to be.

Stayed 1 night in Aug 2024

6/10 Okay

Patricia, Chicago

13 Aug 2024

Liked: Staff & service

Quick stay…it was under what seem to be some renovations. Staff was great. Room was dingy and the shower was not cleaned fully (hair on bottles). But worked for a one night I guess….

Stayed 1 night in Aug 2024

8/10 Good

Roger

13 Aug 2024

Disliked: Property conditions & facilities

Downhill slide.

Before I retired, I stayed at this property often and it was always enjoyable. However, since then, the condition of this property has drastically deteriorated. The carpet is becoming threadbare, the elevators are badly beaten up, the toilet seat in our room was in bad shape (looked as if it had been dragged behind a car, and windows in our 9th floor room were so dirty you could barely see out of them. This place needs tlc quickly.

Stayed 1 night in Aug 2024

6/10 Okay

jessica

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

The 2 main things i was looking for in a hotel room was a hot tub. And an extra rollaway bed. They were both listed as available. That was a lie. The hot tub had just been filled w cement. And there were no extra beds. The air conditioningwas a joke. My room was set at 64 and gor up to 74 before we checked out. Wont stay there again.

Stayed 1 night in Aug 2024