Best Western Clearlake Plaza

2.5 star property

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Photo gallery for Best Western Clearlake Plaza

Suite, 1 King Bed, Non Smoking, Microwave
Reception
Exterior
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
3440 E Clearlake Avenue, Springfield, IL, 62702
  • Abraham Lincoln Presidential Library and Museum
    ‪5 min drive‬
  • Bank of Springfield Center
    ‪5 min drive‬
  • St. John's Hospital
    ‪5 min drive‬
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪12 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 33 sq m
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Clearlake Plaza

Hotel in Springfield with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Best Western Clearlake Plaza offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. This Springfield hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Clearlake Plaza. During your stay, you'll be within walking distance of Adams Wildlife Sanctuary. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Abraham Lincoln Presidential Library and Museum and 9 minutes from Illinois State Fairgrounds
  • Dogs welcome for a fee (restrictions apply)
Best Western Clearlake Plaza offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Clearlake Plaza also features a vending machine, express check-out, and an elevator. Self parking is free.

This Springfield hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Pool hoist on site
  • Roll-in shower
  • Roll-in shower width (centimetres): 76
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 140
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Clearlake
Best Western Clearlake Plaza
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Hotel Springfield
Best Western Clearlake Plaza Springfield
Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel Springfield

Best Western Clearlake Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 302 out of 677 reviews
Rating 8 - Good. 245 out of 677 reviews
Rating 6 - Okay. 83 out of 677 reviews
Rating 4 - Poor. 23 out of 677 reviews
Rating 2 - Terrible. 24 out of 677 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there for one night with a mate before she had major surgery. Everyone at the front desk checking in and out were extremely friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised it had a pool. The room was clean and quiet and the staff seemed a little overworked but they were nice
Stayed 1 night in Nov 2024

10/10 Excellent

venkateswaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Clean and neat room .Nice bed and comfortable pillows. Enough items for good breakfast.staff were very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was very nice, except for a running toilet which I reported. Nice breakfast
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Troy

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Shayla

Travelled with family
Disliked: Amenities
It was horrible. They were very dirty and had a musty smell. As soon as we walked in the room we pulled the sheets back to check for bedbugs because we had heard that they had them, and there was Hair all in the bed and well, there was no sign of any bedbugs at first as we were sleeping. I felt something crawl on my arm and I looked over and there were three or four bedbugs crawling right beside me that had just fed on my arm and leg. We jumped up to the front desk and they would not refund our money just told us that they would give us another room. I am completely unsatisfied with the front desk clerk, who was very rude to us from beginning to end. I would recommend this place to no one not even my worst enemy.
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, plenty of towels, clean pool, easy check in. House keeping and front desk workers were kind and always ask if we needed anything .
Stayed 1 night in Sep 2024

10/10 Excellent

Mackenzie

Stayed 2 nights in Aug 2024

8/10 Good

Gina

Liked: Staff & service, property conditions & facilities
Not as nice as it looked in the pictures, but was a good option for a quick stay during a road trip.
Stayed 1 night in Aug 2024

6/10 Okay

Haylen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

2/10 Terrible

Acacia

Business traveller
Disliked: Property conditions & facilities
Room smelled musty like mold.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every year for Fair Week.
Stayed 2 nights in Aug 2024

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the accomodations were excellent. Very clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024