The Robertson House by The Crest Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Robertson House by The Crest Collection

Property amenity
Exterior
Point of interest
Free minibar, in-room safe, desk, iron/ironing board
Poolside bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
1 Unity Street, Singapore, 237983
  • Robertson Quay
    1 min walk
  • Fort Canning Park
    5 min walk
  • Clarke Quay Central
    9 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

Panoramic Riverview Room with Club Lounge Access

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room Twin

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room Queen

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club room with club lounge access

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Robertson House by The Crest Collection

Riverwalk Singapore hotel in Singapore River with a 24-hour fitness center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking.
The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The breakfast at The Robertson House by The Crest Collection gets high marks from our customers. During your stay, you're just a quick walk from Robertson Quay. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the pool
  • Steps from Singapore Repertory Theatre and 5 minutes by foot from Fort Canning Park
The Robertson House by The Crest Collection offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Robertson House by The Crest Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Singapore hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Robertson House by The Crest Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SGD 7.9 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 40 for adults and SGD 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests will be required to reserve a check-in time in advance of arrival to ensure social distancing protocol.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Robertson House by The Crest Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Covered self parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 5 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 228 reviews" "
Rating 8 - Good. 71 out of 228 reviews" "
Rating 6 - Okay. 15 out of 228 reviews" "
Rating 4 - Poor. 7 out of 228 reviews" "
Rating 2 - Terrible. 8 out of 228 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how people can rate this hotel a 10. I booked based on those reviews. This is a very standard 3 star hotel and it’s fine for what it is. The rooms are ok - bit dated. Wallpaper was pealing and scratch marks on the walls. Bathroom was basic. Bed was fine for a night - definitely nothing special. Room had a damp smell. Pool area was ok. Lobby is basic. Staff were courteous and polite. I arrived early from a 19 hour flight. I knew and wasn’t expecting to get a very early check-in so was hoping I could take a shower, leave my bags, and head off sightseeing. Although there’s a pool and gym - no shower facilities! That was disappointing. Again - it’s a 3 star hotel at best and I got what I paid for although I was expecting better based on others feedback and reviews.
Stayed 1 night in Aug 2024

6/10 Okay

Yick Ling

Travelled with family
Liked: Cleanliness
Location was convenient for dining options. But check in and check out was a bit slow. Often seen one staff with many customers waiting. Basin and toilet bowl in the room is also a bit low , have to bend my back alot.
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good place, very near Clarke Quay. The staff were helpful and friendly. The room was small but comfortable and had good air condition . The pool was good but lacked beds. The pool bar charged 28 Singapore dollars for 2 small diet cokes , which was far to expensive.
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Terrible condition with bad smell
It was really the worst experience with staying in this hotel. The floor smells terrible and the room cleaning service missing the room throughout the stay. Requested to clean up the room while going out, and once coming back after 2 hours, it was still not yet cleaned and had to ask to clean up again and waited outside. Also, the floor of the lifts were very wet due to people from swimming pool. Won’t think will stay again while next trip. Very unfortunate experience
Stayed 3 nights in Aug 2024

8/10 Good

Anjela

Liked: Cleanliness
Stayed 6 nights in Jul 2024

8/10 Good

Aurora

Liked: Staff & service, property conditions & facilities
Alright
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Jul 2024

2/10 Terrible

Georgie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location for exploring Singapore. However, be aware it took an hour to check in to the hotel. The staff confirmed they over book the hotel, so they have to hunt the hotel for available rooms. So some customers, may end up disappointed. Poor Customer Service from management, which should not reflect on the great service from individuals at the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Afifa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute colonial decor
Stayed 2 nights in Jul 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and pool area. Other facilities a bit disappointing.
Stayed 6 nights in Jun 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service
Very close to fort canning MRT station. Location on the river was excellent for walking into the centre. Plenty of restaurants available close by. Property was very well maintained and staff were very friendly and helpful
Stayed 4 nights in Jul 2024

10/10 Excellent

Stacey

Stayed 1 night in Jul 2024

8/10 Good

Jolanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for Your stay in Singapore
Good hotel in good location ( city, subway, bus) with very good breakfast and nice bathroom
Stayed 7 nights in Jun 2024

10/10 Excellent

richard, Pompano beach

Stayed 1 night in Jun 2024

10/10 Excellent

Minah

Stayed 2 nights in Jun 2024

10/10 Excellent

William

Stayed 2 nights in Jun 2024

8/10 Good

Todd

Stayed 4 nights in Jun 2024

8/10 Good

Florian

Stayed 2 nights in Jun 2024

10/10 Excellent

Murtaza

Stayed 2 nights in Jun 2024

6/10 Okay

Sebastian

Stayed 1 night in Jun 2024

10/10 Excellent

YONHAP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful we arrived early in the morning and were able to get early check in, good facilities, great breakfast
Stayed 2 nights in May 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lovely stay. Super nice staff, great location. Amazing pool area and good value. Rooms small, but nothing unexpected. Breakfast fantastic. Thank you for a lovely stay
Stayed 6 nights in May 2024

10/10 Excellent

Fergus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with lovely pool and good air-con. 5 min walk to Metro and less than half hour walk along river to the Merlion. Robertson Quay and Clark Quay only 5 and 10 mins away for great selection of eating places and the Tipsy Hippo over the road did a mean bowl of garlic chips (fries). Would definitely use again if we returned to Singapore.
Stayed 3 nights in May 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool!
Great stop over option with wonderful pool.
Stayed 2 nights in May 2024