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4.4 out of 5

"Close to the airport, only 1 stop on the MRT . Have stayed at this property many times before. My husband arrived before me & gave all the details for ... " More

By a verified traveller on Tue 26 Sep 2023

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Dorsett Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Splash Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Dorsett Changi City Singapore's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Changi Business Park. Free WiFi in public areas, an outdoor pool and a restaurant are available. This upmarket aparthotel has 313 apartments over 12 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, 24-hour room service and an LED TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Singapore Expo and 5 minutes from East Coast Park

Dorsett Changi City Singapore ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dorsett Changi City Singapore

Everyone (3) Couples (3) Family (1)
4 out of 5
Close to the airport, only 1 stop on the MRT . Have stayed at this property many times before. My husband arrived before me & gave all the details for the 3 rooms we had booked , he was happy with the checkin.Once the remainder of our group(5) arrived all we had to do was hand over the passports supposedly but the woman who checked us in was ill informed & did not appear knowledeable. The following day the same member of staff was the only person on the desk , she was on the phone for 10 mins & then allowed another resident to walk right up to the desk to speak despite me having stood for 10 mins.

Posted by on 26 Sep 2023

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Comment from Hotel Management

26 Sep 2023 by Fherzana

Dear Morag,Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the issues you have experienced during your stay with us, as well as the service rendered by Front Desk. Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

2 out of 5
the property is close to the airport which is handy for some business travelers. Unfortunately, no free shuttle box in between the hotel and the airport is available for this hotel

Posted by on 10 Dec 2019

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4 out of 5

Posted by on 26 Feb 2019

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Comment from Hotel Management

26 Apr 2019 by Steven Tang

Thank you for choosing to stay with us and your recommendation of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We love to welcome you back again. Sincerely Steven Tang General Manager

5 out of 5

Fine hotel

The hotel is near to the airport but does not suffer noise. There is a free shuttle bus to the airport. The MRT station (Expo) is a 5 minute walk and the train takes about half an hour to the city centre. Taxis are cheap and readily available. Staff at the hotel are first class and facilities very good.

Posted by on 10 Nov 2013

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5 out of 5
Hyvä sijainti lähellä lentokenttää, kauppakeskuksen vieressä, korkea laatu kaikin tavoin. Ei kuitenkaan lentokenttäkuljetusta.

Posted by on 18 Jan 2019

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Comment from Hotel Management

18 Jan 2019 by Zuraidah Johari

Thank you for choosing to stay with us and your recommendation of the hotel. We are glad to hear that you had a comfortable stay with us. With regards to the airport shuttle, it has ceased operations effective 1 October in view of the low utilization. Our hotel is accessible by train (one stop away) and taxi (15 mins drive). We sincerely apologies for the inconvenience caused. We look forward to being of service to you again in the future. Yours Sincerely, Zuraidah Johari Assistant Front Office Manager

5 out of 5

Posted by on 28 Dec 2018

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Comment from Hotel Management

30 Dec 2018 by Steven Tang

Thank you for choosing to stay with us and your recommendation of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We love to welcome you back again. Sincerely Steven Tang General Manager

5 out of 5

Sehr schönes Hotel

Im hotel war alles tip top schön und angenehm...die hotelangestellte alle sind sehr freundlich und hilfsbereit...sehr schönes land...man kann vieles unternehmen...vom hotel bis zur stadt etwa 30min...taxi sind günstig aber man verliert trotzdem viel für den taxi wenn man hin und zurück fährt jeden tag...hotel ist 5min von flughafen enfernt...nähe bei flughafen und einbisschen weit von stadtzentrum... Aber trotzdem sehr schöneee ferien...

Posted by on 15 Feb 2016

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5 out of 5

kiva hotelli

Hotelli oli mukava ja siisti ja hyvällä paikalla. Hotelli oli lähellä lentokenttää josta pääsi aamulla kentälle helposti. Hotellin vieressä oli hyvä ostoskeskus ja metrokin ihan vieressä eli hotellilta pääsi liikkumaan myös hyvin. Hotellilla oli hyvin varusteltu kuntosali sekä kiva ulko uima allas sekä höyry että tavallinen sauna.

Posted by on 30 Apr 2014

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About the Capri by Fraser Changi City, Singapore (SG Clean)

Location 3 Changi Business Park Central 1, Singapore, 486037

Property Features

Dorsett Changi City Singapore offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Dorsett Changi City Singapore also features concierge services, laundry facilities, and dry cleaning/laundry services. This 4-star Singapore aparthotel is smoke free.

  • 313 guestrooms or units
  • 12 levels
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Metro station: Expo Station (0.9 km / 0.6 mi)

Room Amenities

Dorsett Changi City Singapore offers 313 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops and microwaves. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • In-room dining (24 hours)
  • LED television
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Dorsett Changi City Singapore has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 95.2 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SGD 95.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capri Fraser
  • Capri Fraser Aparthotel
  • Capri Fraser Aparthotel Singapore City Changi
  • Capri Fraser Changi City Singapore
  • Fraser Capri
  • Capri Fraser Changi City Singapore Aparthotel
  • Capri Fraser Changi Aparthotel
  • Capri Fraser Changi
  • Capri by Fraser Changi City Singapore
  • Capri Fraser Changi City Sing

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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