The Shore Club Wisconsin, Ascend Hotel Collection

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Dates

December 2024

January 2025

Standard Room, 2 Queen Beds, Non Smoking

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

Bar

Pool

Pet-friendly

Air conditioning

Free WiFi

Explore the area

276 Victorian Village Drive, Elkhart Lake, WI, 53020

Farmers Market
5 min walk
Elkhart Lake Public Library
6 min walk
Skip Barber Driving School
5 min drive
Oshkosh, WI (OSH-Wittman Regional)
53 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Similar properties

On private beach

Pool

Free WiFi

Restaurant

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Lakefront hotel with a nearby private beach and a seasonal outdoor pool

This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and a spa tub are onsite. Housekeeping is available on request.

The Shore Club Wisconsin, Ascend Hotel Collection offers 49 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Shore Club Wisconsin, Ascend Hotel Collection, you're just a quick walk from Farmers Market. Features include free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi
Free self parking and RV/bus/truck parking
Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
Amenities include a business center, meeting rooms, and a gift shop
Onsite recreation includes bike rentals
Within a 10-minute walk of Farmers Market and Elkhart Lake Public Library
Pets welcome for a fee

A private beach is featured. The Shore Club Wisconsin, Ascend Hotel Collection offers its guests a seasonal outdoor pool, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A library, multilingual staff, and gift shops/newsstands are also featured at The Shore Club Wisconsin, Ascend Hotel Collection. Self parking is free.

This Elkhart Lake hotel is smoke free.

The Shore Club Wisconsin, Ascend Hotel Collection has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available

Food and drink

1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Coffee/tea in a common area

Things to do

Bike rentals
Billiards/pool table
Boating
Indoor pool
Seasonal outdoor pool
A hot tub
Table tennis

Family friendly

Indoor pool
Fridge
Seasonal outdoor pool

Conveniences

Gift shop/newsstand
Library

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Multilingual staff

Business services

Business centre
Meeting rooms

Outdoors

Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating

Bathroom

Bath or shower
Free toiletries
Private bathroom
Towels

Entertainment

42-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Fridge

Connecting rooms available

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive lockbox information

This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

Pets: USD 50 per pet, per stay, plus a deposit of USD 100 per stay
Maximum 2 (weight limit: 25 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 100 per stay
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Google Pay and Apple Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in June and close in September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Shore Club Wisconsin, Ascend Hotel Collection Hotel

The Shore Club Wisconsin, Ascend Hotel Collection Elkhart Lake

The Shore Club Wisconsin, Ascend Hotel Collection Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Glenda

Travelled with family, Travelled with family and small children

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful surroundings

Stayed 3 nights in Jul 2024

8/10 Good

Sandra

24 Jul 2024

Liked: Staff & service, property conditions & facilities

While the property was beautiful, I expected a little bit more from this caliber of hotel. For example, the walls were very thin in my hotel room, and I could hear the TV from the next-door room as well as a crying child most of the night. Apparently, there was a fitness center that was not functioning.

Stayed 1 night in Jul 2024

4/10 Poor

Kevin

22 Jul 2024

Disliked: Staff & service

Stayed 1 night in Jul 2024

4/10 Poor

Steve

21 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, poorly maintained yet very expensive.

Despite an awesome location, Shore Club is one of the worst stays I've had at any price yet I paid $375 a night. I was told I could check in early, but when I got there, they said the cable provider was doing things so we had to wait. Then they told us we can't park in the lot because it is reserved for condo owners. They pointed us towards a first come first served public parking area. We had to finds street parking in a busy resort area. The hallways were a dank dark blue and led us to our very musty room. There was no way to call the front desk because it was abandoned. The sheets felt like cardboard, the bed horrible, and lighting in the room was inexplicable poor with a range of 5000K LED desk lamps and regular incandescent which made it hard to have them all on at the same time. The room had zero character or comfort. I was awakened at 3 am by somebody stumbling around the room above us as there is no sound insulation anywhere. In the morning I had to make a pot of coffee in the "breakfast library" myself because there was no one to be found even though the sign told me to "ask front desk attendant" if something needed to be replenished. There was no maid service but I did find towels in the "CLOSED" exercise room which was converted to store clean linens and towels on the floor and piled on the exercise equipment. This is a dump taking prime rates from a captive audience attending events at Road America. Here us a typical photo you can expect.

Stayed 2 nights in Jul 2024

2/10 Terrible

Kathrina, orland park

21 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

4 Jul 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Jul 2024

8/10 Good

Angela

24 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Where’s the staff?

Great location. Good rooms. Our checkin was not good. We told them we would be very late. When we arrived at 11:30pm, the lobby was open but no one was there. We called multiple phone numbers and none of them worked. Eventually a guy pitched up and told us he’d left our keys at the entrance. They hadn’t given any instructions in this regard, and it was dark so we didn’t see it.

Stayed 4 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with group

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel in perfect location!

Stayed 1 night in Jun 2024

2/10 Terrible

Tyler

Travelled with family

18 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Subpar

Smelly, bad breakfast. Room looked okay. No tv remote when tv was left on when we arrived. The building I think is attached to an old church and creaked a bit. Okay service when we checked in. No service when we checked out.

Stayed 1 night in May 2024

10/10 Excellent

Maria

15 May 2024

Stayed 2 nights in May 2024

2/10 Terrible

Matthew

Travelled with family and small children

10 May 2024

Disliked: Staff & service, property conditions & facilities

First the staff could not confirm the reservation. Wanted to charge me even though it was pre paid was quoted a different amount than advertised. Second I get it’s off seasons but why stuff is on the second floor? The pool had no towels the fitness center was closed and full of crap. They said the was a confidential breakfast but it was granola bars and bananas. The coffee machine wasn’t even turned on. Upon checkout no one was even around. Place is terrible

Stayed 1 night in May 2024

8/10 Good

Mary Jo

13 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The lake is beautiful. The food and restaurants are lovely

Stayed 1 night in Apr 2024

2/10 Terrible

Cheryl

Travelled with group

7 Apr 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The advertising was a lie!!!!! No hot tub, no restaurants, no staff after 8, no bar, no free continental breakfast, parking was ridiculous, no microwave, poorly lit. Very expensive for NOT having what they claimed to have.

Stayed 1 night in Apr 2024

10/10 Excellent

Glen

Travelled with partner

30 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious room and comfortable king sized bedding. Walk in shower and two spray heads, one hand held was great. Hotel location was waling dustance to dining and shops.

Stayed 2 nights in Mar 2024

10/10 Excellent

Mike

12 Sept 2023

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Sep 2023

6/10 Okay

Spencer

Business traveller

10 Sept 2023

Liked: Cleanliness, property conditions & facilities, room comfort

The place is great and you can’t beat the location, but there is no soundproofing at all. I could hear the conversations in the next room over like I was in the room with them. This means everything your neighbors do, from snoring to chatting to getting down and dirty, you will get to be a part of. Every door that opens and closes and every footstep above and beside, is a chance to wake up.

Stayed 4 nights in Sep 2023

10/10 Excellent

Barbara

Travelled with family

8 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely grounds, pristine lake!

The grounds are beautiful. The lake is stunning and pristine. Staff are friendly and helpful. Rooms are ok, clean but not luxurious. The hotel is pet friendly which is awesome. I recommend this hotel and it's wonderful location!

Stayed 4 nights in Aug 2023

6/10 Okay

Raquel

Travelled with group

17 Aug 2023

Liked: Cleanliness, property conditions & facilities

First off this is a quiet, quaint, peaceful place that is a bit whimsical and boutique like. The lake is beautiful and the little town is cute with the little restaurants and shops. The room was very clean. The negatives are the parking. You cannot park next to where the rooms are, the lot is reserved for other properties so you have to park on the opposite end of the building where you need a different key to enter, but they do not give you that key so that’s an issue. The beds are very uncomfortable. They need to be replaced because there are large dips in the middle of them from overuse. The food that is offered is just “okay”, it is nothing special. The best items were the pot stickers and the cheese curds. The Social and the Tiki bar both were just adequate. There were about 20-30 bees at the different tables at the tiki bar which is sort of an issue. Two of us were stung. The bathrooms at the outdoor pool are very dirty and if you want to shower post lake or pool there, good luck because the water pressure isn’t more than a sprinkle. The pools are heated and the hot tub is a nice temperature. The staff was not the most helpful, I felt like a bit of an inconvenience at times. The bartender at the social was drinking the entire time we were there which is whatever, but he was mixing up drinks and making things incorrectly. The office staff were the most helpful and pleasant of the entire property.

Stayed 2 nights in Aug 2023

8/10 Good

Terrina

Travelled with family

24 Jul 2023

Liked: Cleanliness, staff & service

Great location, beautiful scenery. Drinks at the Tiki bar are very strong, bartenders not very friendly. The rooms were clean and updated, but the beds were horribly uncomfortable and the walls are so thin you can hear the TV and conversation in the next room and above you making sleep difficult.

Stayed 2 nights in Jul 2023

4/10 Poor

David

14 Jul 2023

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Very dated property with no services or food amenities. The room was ok but the building needs a lot of work. No room service, no housekeeping. For $300+ per night it was really weak

Stayed 4 nights in Jul 2023

10/10 Excellent

Sandra

30 Jun 2023

Stayed 3 nights in Jun 2023

10/10 Excellent

Susan

Travelled with group

27 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Loved the updated room decor, super nice and large outdoor patio! One suggestion I would make is lose the country music at the tiki bar, completely out of place.

Stayed 2 nights in Jun 2023

8/10 Good

lexie

26 Jun 2023

Liked: Cleanliness, property conditions & facilities

BEAUTiful property in serene setting , great for families with beach and pools all within walking distance. new management of property must need some time to work out the kinks but we will be back. bring towels and all necesscities. food and service was not great at tiki bar, they missed meals in our order both times we ate there but I am sure they will get better. overall worth the stay and we will be back.

Stayed 3 nights in Jun 2023