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IL Mercato Hotel & Spa

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for IL Mercato Hotel & Spa

2 outdoor pools, pool loungers
Beach nearby, free beach shuttle, beach massages, beach bar
Deluxe Double or Twin Room, 1 Bedroom
Beach nearby, free beach shuttle, beach massages, beach bar
Beach nearby, free beach shuttle, beach massages, beach bar

Reviews

5.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Parking included
  • Pool
  • Spa

Explore the area

Map
Hadabet Om El Seed, Sharm El Sheikh, South Sinai Governorate
  • Il Mercato Mall
    1 min walk
  • Alf Leila Wa Leila
    7 min walk
  • Sharm Old Market
    19 min walk
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    25 min drive

Room options

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Down duvets, minibar, in-room safe, individually furnished

Deluxe Double or Twin Room, 1 Bedroom

  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

Down duvets, minibar, in-room safe, individually furnished

Standard Double or Twin Room, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

Outdoor pool

Amphoras Aqua

Pool
Hot tub
Breakfast included
All-inclusive
3.6 out of 5, Good, (99)
The price is €74
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Amphoras Aqua

About this property

IL Mercato Hotel & Spa

Elegant beach hotel and 2 outdoor pools
Jump on IL Mercato Hotel & Spa's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa, or enjoy a meal at one of the hotel's 2 restaurants.
IL Mercato Hotel & Spa offers 318 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, and hair dryers. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Horas SPA Center has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
With your stay at IL Mercato Hotel & Spa, you're connected to a shopping center and just a quick walk from Il Mercato Mall. You'll find features like free WiFi in public areas, free self parking, and a free beach shuttle.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a beach bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to mud baths, body wraps, or massages at Horas SPA Center
  • Services include free grocery shopping service, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a playground
  • Steps from Il Mercato Mall and 7 minutes by foot from Alf Leila Wa Leila
  • Free beach shuttle service
Some rates at IL Mercato Hotel & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. At IL Mercato Hotel & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary children's club, a children's pool, and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Sharm El Sheikh hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
La Gardino Restaurant - Onsite buffet restaurant.
La Seppia Restaurent - This diner serves dinner only. Reservations are required. Open select days.
Terrazzina Bar (Roof Bar) - This rooftop bar is located by the pool. Happy hour is offered. Open daily.
Galleria Bar ( Lobby ) - Onsite bar. Open 24 hours. Open daily.
A complimentary grocery shopping service is offered and room service is available.

All-inclusive details

All-inclusive room rates at IL Mercato Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Arabic, Dutch, English, German, Italian, Russian, Ukrainian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Gardino Restaurant
  • La Seppia Restaurent
  • Terrazzina Bar (Roof Bar)
  • Galleria Bar ( Lobby )

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5382 square feet)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Hot springs/mineral springs
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free rollaway beds

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Individually furnished
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at IL Mercato Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
IL Mercato Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Il mercato hotel sharm
Iberotel Il Mercato Hotel
Iberotel Il Mercato Hotel Sharm el Sheikh
Iberotel Il Mercato Sharm el Sheikh
mercato hotel sharm
mercato sharm
Il mercato hotel sharm Spa
IL Mercato Hotel Spa
Il mercato hotel sharm Spa
IL Mercato Hotel & Spa Hotel
IL Mercato Hotel & Spa Sharm El Sheikh
IL Mercato Hotel & Spa Hotel Sharm El Sheikh

IL Mercato Hotel & Spa Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 7 out of 23 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Abdessamad

Travelled with partner
الفندق حلو بس بعيد على البحر و في غرف بعيدة على اللوبي
Stayed 2 nights in Apr 2024

8/10 Good

Amna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The staff were very friendly and accommodating to our needs. They listened and acted as per requests. The only downside was the food and people staying in the hotel. A lot of Russians, very noisy and loud but hotel staff acted on complaints put through by us. Service and people were nice, it was safe and they made an effort to help us with a surprise free of charge. Taxi’s nice and cheap and everything was nearby. Maximum travel was 20 minutes to Quad bikes. WiFi was good and worked in the hotel room, however did keep disconnecting but very easy to connect again. Facilities great, hot water to shower with.
Stayed 5 nights in Feb 2024

4/10 Poor

Yvette

Travelled with group
Disliked: Staff & service
Do not use the spa.
The massage service at the in house spa was terrible. When we were about to start O asked her whatnkind of massage O.was getting and she had no idea what I was asking. The masseuse was new bec all she did was put oil on me and used her elbows most of the time. Sometimes hard, sometimes soft, no consistency at all After 30 min she disappeared . I asked how long the massage was for and inwas told 50 min. I said what tym is it and they said oh pls go back . I said no thanks. It was a c r --py massage anyway. But they should have offered me my money back.
Stayed 1 night in Oct 2023

10/10 Excellent

Riley

Travelled with family
Liked: Cleanliness, staff & service, amenities
First of all I must say that the property is amazing and deserves its stars. It is well maintained and has a well trained and polite staff. From the moment I arrived to the hotel I was welcomed by the hotel personnel. It was late into the night but I was checked in very fast and even provided with a nice plater with cheese and cold cuts. This is despite all restaurants being already closed. The next day was even better. I had a lovely breakfast, lunch and dinner. The food was never boring and it was of a great quality. The pool staff was amazing and played music all day long. The entertainment at the hotel is great. I was never bored. The staff at the hotel is just amazing and helpful. Everyone is smiling and ready to assist you in anyway possible. The hotel has a separate desk just in case you want to arrange scuba diving, parasailing, safari or trip to Cairo to see pyramids. Mr Mohamed is your man for it. The reception even helped me to rebook my ticket by allowing me to use its office. They also printed my boarding pass without extra costs. In the evening you can go out to do your shopping and eat outside if you want. I would recommend this hotel to anyone. I would like to thank all the hotel team members as you have made holiday amazing and memorable. Welcome to Sharm el Sheikh everyone.

2/10 Terrible

Christopher, Calgary

Liked: Cleanliness
Disliked: Staff & service
The buffet was unimpressive and did not change. Quickly became repetitive. The area around the hotel has hallowed out - lots of empty stores.
Stayed 11 nights in Nov 2022

6/10 Okay

James, Barnsley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The breakfast selection was good and staff were helpful in general. The cleaning staff were excellent. The hotel is a little remote with the area seeing better days. There are plenty of amenities close by - avoid the supermarket across the road as they charge tourist prices, especially for water and walk a block down to the fixed price supermarket. Plenty of ATMs and banks to exchange money. The polls are great - the spa and gym not so much. It was expensive and the staff were a little disrespectful and the service poor - the last part of our treatment was skipped for example and the Sauna time far too short. Drinks were expensive in the resort, as was the evening meals which I would miss and eat out. Some great options just a walk away.
Stayed 4 nights in Sep 2022

2/10 Terrible

Ahmed

Travelled with group
Disliked: Staff & service, property conditions & facilities
Very poor building and need maintenance, need a lot of staff professionals orientation and Customer service training…. Even the F&B needs a lot of to reach 4 starts hotel.
Stayed 1 night in Aug 2022

4/10 Poor

Read

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not as described there is no free airport shuttle
Stayed 2 nights in Aug 2022

10/10 Excellent

Abdul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Me and my family had a excellent stay at the hotel and spa the staff have been excellent the amenity very good
Stayed 7 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family and small children
RECEPTION STAFF SO BAD
Stayed 2 nights in Aug 2021

2/10 Terrible

Mohamed

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t go because of emergency sickness. Wouldn’t refund. Disappointing.
Stayed 8 nights in Jul 2019

6/10 Okay

mark

Liked: Cleanliness
Disliked: Staff & service
No quality control.
Nice building. Nice pools. Not expensive, But they have many issues regarding quality. Internet barely exists. Taxi service is expensive, driver safety can be terrible. Front desk is useless. They specialize in ignoring a guest who is standing in front of them. This could be a great hotel. But it is far from it now. Good luck to the new management.
Stayed 1 night in Apr 2019

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La spa . C era un buon pacchetto
Stayed 1 night in Nov 2023

10/10 Excellent

Najib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

6/10 Okay

Eloise

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
La navette pour l aéroport est de 20 euros
Stayed 1 night in Jul 2022

2/10 Terrible

Stéphane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't go at this hotel. Staff are rude, no internet in room, not realy clean, realy noisy if your room is near from the other hotel. I have nothing nice to tell about this hotel.
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik heb erg genoten van mijn vakantie. Accomodatie was fantastisch! Ligging is ook absoluut niet ver van alle voorzieningen. Heerlijk. Echt een aanrader mensen.
Stayed 9 nights in Jul 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Le spa
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

2/10 Terrible

Morten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårligt mad, arrogant og lige glade personale - især i receptionen. Hotellet er slidt og der er støjforurening alle steder - højt musik ved pool, ved maden og i og omkring receptionen.
Stayed 7 nights in Apr 2019