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The Westin Sendai

5.0 star property

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Photo gallery for The Westin Sendai

Deluxe Suite, 2 Double Beds, Non Smoking, Corner | Living area
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi-ken, 980-0811
  • Sendai Ginza Street
    ‪4 min walk‬
  • Aoba-dori Avenue
    ‪4 min walk‬
  • Asaichi Morning Market
    ‪6 min walk‬
  • Sendai (SDJ)
    ‪30 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

  • 142 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking, Corner

Deluxe Suite, 2 Double Beds, Non Smoking, Corner

Deluxe Suite, 2 Double Beds, Non Smoking, Corner

  • 92 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds, Non Smoking

Presidential Suite, 2 Double Beds, Non Smoking

Presidential Suite, 2 Double Beds, Non Smoking

  • 125 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Westin Sendai

Luxury Sendai hotel in Aoba Ward with a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
The Westin Sendai offers 292 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, toilets with an electronic bidet, and complimentary toiletries.

This Sendai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Our customers tell us they enjoy the overall property condition at The Westin Sendai. During your stay, you're just a quick walk from Sendai Ginza Street. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Sendai Anpanman Children's Museum & Mall and a few minutes from Tohoku Gakuin University Tsuchitoi Campus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 9 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6555 square feet (609 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury The Westin Sendai. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Sendai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Symphony - This restaurant serves breakfast, lunch, and dinner.
Ichimuan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
HORIZON - This restaurant serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 4427 for adults and JPY 2214 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Symphony
  • Ichimuan
  • HORIZON

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (6555 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 12650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

The Westin Sendai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 999 reviews
Rating 8 - Good. 221 out of 999 reviews
Rating 6 - Okay. 57 out of 999 reviews
Rating 4 - Poor. 11 out of 999 reviews
Rating 2 - Terrible. 10 out of 999 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Avery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good night
Stayed 1 night in Oct 2024

10/10 Excellent

Rand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024

10/10 Excellent

MICHAEL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024

8/10 Good

Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk too far to the sendai station
Stayed 4 nights in Jun 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2024

10/10 Excellent

Tsz Him

Stayed 3 nights in May 2024

10/10 Excellent

Chiharu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope there was laundry service on Sunday…
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Stayed 3 nights in May 2024

10/10 Excellent

Mireille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice view
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here everytime I go Sendai. Best location. Excellent room n service
Stayed 2 nights in Feb 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very good staff and service. Very convenient location. Great view
Stayed 3 nights in Feb 2024

10/10 Excellent

Kana

Travelled with family
Great!
Stayed 1 night in Oct 2023

6/10 Okay

Asmita

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Yoshihisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel
Stayed 1 night in Oct 2023

2/10 Terrible

julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel itself is fine. its a westin.... however, the check in took so long. they appear understaffed. check in is the first part of a persons experience and when it starts off with a long line and waiting over 20 minutes, its a bad start.
Stayed 1 night in Sep 2023

10/10 Excellent

Kac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels. It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
Stayed 3 nights in Aug 2023

10/10 Excellent

James

Stayed 4 nights in Aug 2023

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the rooms. Spacious. Excellent staff Stayed for 4 days and enjoyed all!
Stayed 4 nights in Jul 2023

10/10 Excellent

Richard

Stayed 3 nights in Jul 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed a 3-night stay in a comfortable and attractive room with a lovely gold artwork, and fabulous views of the city, river and sea. It was great to have a coffee capsule machine. The table, which couldn’t be moved, was too far from power sockets. Well-equipped bathroom with good bench space. Excellent housekeeping and pleasant staff. Less than 10 minutes walk from the JR station and convenient for all the main sights, or transport to them.