6/10 Okay
Verified traveller
Travelled with family
3 Dec 2024
Disliked: Property conditions & facilities
I stayed at the Home 2 suites during Thanksgiving week with my family. We came here to stay two years ago for a funeral and love it! However, the stay this time around was not so pleasant.
1. One of the workers in the kitchen during breakfast was rude on Thanksgiving day. My family and I was eating and catching up sitting down and the guy keep walking past and turned the light off to initiate he wanted us to leave so he can clean. That would’ve been no problem if he just communicate that to us. Also it’s a sitting area so regardless if breakfast was over we will have a right to feel comfortable and sit there
2. Housekeeping did not clean room as requested on the secondary day of our stay. I asked for clean towels and wash clothes and was told I had to wait until 11. I went downstairs to front desk and was told they was out. Eventually I received the towels and wash cloth but housekeeping noted this and did not clean our room
3. The room and bathroom was outdated. Bathroom had either mold or peeling off the walls and water and:or air quality had a weird smell
The place was a convenient location but definitely need alittle bit more improvement in rooms and bathrooms
Verified traveller
Stayed 4 nights in Nov 2024