Estalagem Do Vale

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included

24/7 front desk

Bar

Room service

Spa

Gym

Explore the area

Sitio Das Feiteiras De Baixo, São Vicente, 9240-206

Caves of Sao Vicente and Volcanism Center
13 min walk
Seixal Beach
18 min drive
25 Fontes and Cascada da Risco
24 min drive
Funchal (FNC-Cristiano Ronaldo)
46 min drive

Room options

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

22 sq m
Sleeps 2
1 Double Bed

Family Room (Superior Family)

25 sq m
Sleeps 4
3 Twin Beds

Standard Twin Room

20 sq m
Mountain view
Sleeps 2
2 Twin Beds

Family Twin Room

22 sq m
Sleeps 4
4 Twin Beds

Twin Room (2 Adults + 1 Child)

20 sq m
Sleeps 3
2 Twin Beds OR 1 Twin Bed

Twin Room, Sea View

21 sq m
Sea view
Sleeps 2
1 Twin Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Family-friendly hotel with free breakfast and a health club

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Estalagem Do Vale offers 41 air-conditioned accommodations with safes and bathrobes. Cable television is provided.

Bathrooms include showers, designer toiletries, and bidets. This São Vicente hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

During your stay at Estalagem Do Vale, you'll be within walking distance of Caves of Sao Vicente and Volcanism Center. Free breakfast, free WiFi in public areas, and free self parking are available.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy garden views while dining at O Caramujo
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
13 minutes by foot from Caves of Sao Vicente and Volcanism Center and a 4-minute drive from Laurisilva of Madeira
Airport shuttle service available for a fee

Estalagem Do Vale offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. Spa services, a library, and a terrace are also featured at the family-friendly Estalagem Do Vale. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Colonial São Vicente hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.

O Caramujo - Overlooking the garden, this restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free buffet breakfast available daily 7:30 AM–10:00 AM
1 restaurant
1 poolside bar and 1 bar
Room service available

Restaurants on site

O Caramujo

Things to do

Arcade/games room
Billiards/pool table
Fitness centre
Hiking/biking trails
Mini golf
Outdoor pool
Playground
Sauna
Scooter/moped hire
Spa services
Steam room

Family friendly

Arcade/games room
Laundry facilities
Mini golf
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference space

Outdoors

Garden
Picnic area
Terrace

Spa

Aromatherapy
Body treatments
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Treatment room

Accessibility

Lift

Fireplace in reception
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Dressing gowns
Bidet
Designer toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels

Entertainment

TV channels
TV

Desk
Safe
Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 40 per person (one-way)
Airport shuttle fee per child: EUR 25 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Estalagem Do Vale offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property Registration Number 7478

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estalagem Vale

Estalagem Vale Hotel

Estalagem Vale Hotel Sao Vicente

Estalagem Vale Sao Vicente

Estalagem Do Vale Hotel Madeira Islands/Sao Vicente

Hotel Estalagem Do Vale

Estalagem Do Vale Hotel

Estalagem Do Vale São Vicente

Estalagem Do Vale Hotel São Vicente

Estalagem Do Vale Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Suzanne

Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful surroundings. Clean hotel.

Stayed 3 nights in Aug 2024

4/10 Poor

Belinda

Travelled with partner

22 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not 4-stars! No chef, no bar staff. A terrible dinner for which we waited 110 minutes. The chef left 6 months ago and they're using her assistant. While most staff were kind, many needed training and support. They're expected to cover reception, bar, waitressing. We felt bad for them. Expect to wait aaaages for a drink. Management: Employ a chef and bar staff and look after your staff better. The gym is unhygienic with broken AC and no means of cleaning mats or equipment. The pool is unsighly with missing tiles, green from algae and there are insufficient parasols. Nobody bothers to arrange the sun-loungers in the morning. A feeling grew during our 9-day stay of not being looked after, of management paying lip-service to the guests experience and directors only interested in money. We had to ask for shower gel daily as the maid failed to replace empties. We were given half-used bottles by reception staff and felt a burden for asking. Upon arrival our room lacked AC and reception tried to fob us off. Our eventual room had a broken towel hook and dodgy balcony door. We awoke to the neighbouring cockerel. The hotel is in a beautiful setting, close to lovely spots, but fails to achieve a 4-star standard and feels tired. A few licks of hastily-applied paint won't suffice. It clearly has problems. Our disappointing stay was made worse by the manager not responding to our complaint as promised. Very poor. We won't return and we don't recommend this hotel.

Stayed 9 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family

20 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views of the valley from the hotel. Friendly staff (and cat !). Having a car useful as it's a very steep walk to/from the seafront. Great breakfast.

Stayed 11 nights in Jul 2024

10/10 Excellent

Dana

21 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely beautiful hotel with gorgeous views. Definitely recommend the hotel and the location if Sao Vicente.

Stayed 2 nights in Feb 2024

8/10 Good

Daljit

5 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Easy access to surrounding areas of interest

Stayed 1 night in Feb 2024

8/10 Good

Laura

16 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Sep 2023

10/10 Excellent

Lukas

13 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff,great view,good location

Stayed 3 nights in Sep 2023

10/10 Excellent

daniel

17 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2023

10/10 Excellent

Richard Ray

Travelled with family

4 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice common areas. Great views. Excellent breakfast. Helpful staff. Welcome bottle of Madeira a nice touch

Stayed 1 night in Feb 2023

6/10 Okay

Martin

19 Nov 2022

Stayed 5 nights in Nov 2022

8/10 Good

Mark

Travelled with partner

23 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, not too big, friendly staff, nice views but shame restaurant was closed

Stayed 2 nights in Oct 2022

8/10 Good

Allan, Niagara on the Lake

Travelled with partner

4 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place holds up to the cleanliness values! Keep up the fantastic job. Best part overall though, is the location this property is at. Essentially close enough to go to Sao Vicente and Port Moniz in no time (by car) but by walking would be challenging but easy! Just be careful of the cats in the area, they tend to sleep under your vehicle. Also for amenities, it’s great, just needed more modernized fitness equipment for me personally. I will recommend this place and hopefully come back! Thanks again to the wonderful front desk services!

Stayed 2 nights in Oct 2022

8/10 Good

Steven

Travelled with group

2 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A very good stay but a few issues which the receptionist Joanna sorted quickly and efficiently. The restaurant and hot tube/sauna which were supposed to be open by 1st September were still closed by 1st October. Car park is small and sometimes had to park on road.

Stayed 7 nights in Sep 2022

10/10 Excellent

Amelia

Travelled with family

30 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful hotel in a stunning location. The staff are all excellent and so friendly and helpful. We felt very at home. The breakfast was perfect too. Thank you!

Stayed 2 nights in Jun 2022

10/10 Excellent

Nathan

8 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice one week stay

Everything very nice, on site facilities are surprisingly very good, plenty to do if you feel the need including crazy golf which was fun and is free of charge like all of the facilities on site. To criticise would be picky, it is majorly a site for older couples and groups as the majority of Madeira is however that has little to do with the hotel and I’d a benefit to most people (no screaming children)

Stayed 7 nights in Dec 2021

10/10 Excellent

R A

19 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location.

We stayed two nights in a lovely bedroom looking out to the mountains and the clock tower. The hotel staff are friendly and the breakfast was great. In the evenings the hotel has a fixed price menu which was good value for money and tasty. We also eat out at a restaurant just 6 minutes walk away- Lavrador, which also does great food. Best to book if you want one of the tables outside with a view. The hotel is located only 10 minutes away from a fantastic levada walk in Ginhas. So remember to bring your head torches. It is also ideally situated to get to Encumeada pass and the stunning levada do norte.

Stayed 2 nights in Jul 2021

8/10 Good

George

7 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

8/10 Good

Allison

14 Aug 2019

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

18 Aug 2018

Disliked: Property conditions & facilities, room comfort

I’m not normally fussy about the welcome I get from hotel reception but the lady looked rather surprised by my arrival and behaved as though she couldn’t find my reservation. I was initially shown the wrong (and cheaper) room despite handing over my reservation paperwork which clearly indicated the room type. When I was eventually shown to the superior room I discovered that it was very small and I had difficulty in opening my large suitcase. There was a chest of drawers, cupboard and a table with a small old style TV with 3 English news channels. There was nothing to sit on apart from a small bench in the window and there was no fridge. The safe was only available to be used at extra cost! There weren’t enough electrical sockets so I had to unplug a bedside light. Throughout my stay there was an annoying buzzing noise in the room. The bathroom had a large sink surround and they provided good sized towels. The toiletries not replenished at all during my stay and no tissues were provided. The bed was very hard and had a stained blanket. Breakfast was fairly poor with limited choice but at least they produced freshly cooked eggs. The croissants were made with wrong type of pastry which meant they were very heavy and hard except for the last day when they used puff pastry. The Wi-Fi was ok and just good enough for Skype. There was nearly enough parking for everyone. Shutters blocked out the light. Good views of the valley and terraces. Poor bar food at night.

Stayed 5 nights in Jun 2018

10/10 Excellent

Sam , London

1 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this place. This was my third visit and it has the happiest vibe, stunning views, lovely staff and is beginning to feel like a second home.

Stayed 7 nights in Apr 2018

2/10 Terrible

D, Colorado

28 Mar 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely disappointed

Very disappointing experience with this hotel. The details I’ve tried to submit have not been approved for Expedia.

Stayed 1 night in Mar 2018

10/10 Excellent

dave, canada

19 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the senic mountain vally. Good resta

Enjoyed 2 nights. Good value.Close to lava caves and levada.

Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

21 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2017

6/10 Okay

E, UL

5 Nov 2017

Liked: Staff & service

Disliked: Room comfort

Nice setting and hotel staff very accommodating. Felt like a bit 1980: in the steam room and swimming pool etc. No fridge in room unless one hires one ! A first for us. !

Stayed 2 nights in Oct 2017