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Ona Las Rosas

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ona Las Rosas

Outdoor pool, pool loungers
Apartment, 2 Bedrooms | Beach/ocean view
Apartment, 1 Bedroom | Beach/ocean view
Apartment, 1 Bedroom
Apartment, 1 Bedroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Las Rosas s/n, Puerto de Santiago, Santiago del Teide, Tenerife, 38683
  • Playa Chica
    10 min walk
  • Ocean Explorer
    12 min walk
  • Oasis Los Gigantes Public Pool
    14 min walk
  • Tenerife (TFS-Tenerife South)
    31 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Beach/ocean view

Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed

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About this property

Ona Las Rosas

Aparthotel in Santiago del Teide with a coffee shop and an outdoor pool
Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. Self parking is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment features a kitchen with a stovetop and a microwave, plus a dining area and a flat-screen TV with satellite channels. Added amenities include a sitting area, WiFi, and a coffee/tea maker. Weekly housekeeping is available.
Ona Las Rosas offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Refrigerators and hair dryers can be requested. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Ona Las Rosas, you'll be within walking distance of Playa Chica. Enjoy features like free self parking, plus an outdoor pool and a restaurant. This comfortable aparthotel has 101 apartments. Each apartment offers a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Within a 15-minute walk of Playa Chica and Tenerife Beaches
Ona Las Rosas offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A terrace, tour/ticket assistance, and a garden are also featured at Ona Las Rosas. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santiago del Teide aparthotel.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Languages

English, German, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Manicures and pedicures

Internet

  • WiFi available (EUR 4.50 per day)

Parking and transport

  • Free self-parking on site

Family friendly

  • Free cot/infant bed
  • Children's pool

Kitchen

  • Stovetop
  • Microwave
  • Fridge (on request)
  • Electric kettle
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer (on request)
  • Towels provided
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 30-inch flat-screen TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Safe at front desk
  • Safe (surcharge)

Things to do

  • Windsurfing nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 101 rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 4.50 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 4.50 per day (rates may vary)
  • In-room safe fee: EUR 8 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ona Las Rosas Aparthotel Santiago del Teide
Ona Las Rosas Santiago l Tei
Ona Las Rosas Santiago del Teide
Ona Las Rosas
Ona Las Rosas Tenerife/Santiago Del Teide
Ona Las Rosas Aparthotel
Ona Las Rosas Santiago del Teide
Ona Las Rosas Aparthotel Santiago del Teide

Ona Las Rosas Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 120 reviews" "
Rating 8 - Good. 22 out of 120 reviews" "
Rating 6 - Okay. 5 out of 120 reviews" "
Rating 4 - Poor. 0 out of 120 reviews" "
Rating 2 - Terrible. 3 out of 120 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 10 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Small development with a quiet and relaxed feel. Lovely apartment and views, so will definitely stay again soon.
Stayed 2 nights in Dec 2023

10/10 Excellent

Maureen

Liked: Cleanliness, room comfort
Las Rosas
We have been to Las Rosas on a number of occasions and always find it very welcoming & staff go out of their way to make our stay comfortable. It is a lovely resort with outstanding views of Los Gigantes.
Las Rosas pool
Las Rosas villas
Las Rosas Garden
Las Rosas
Stayed 14 nights in Sep 2023

10/10 Excellent

NEIL

Travelled with family
Liked: Cleanliness, room comfort
Amazing place to stay. All staff were lovely. Apartment very clean. Will be returning.
Stayed 14 nights in Jul 2023

10/10 Excellent

Maureen

Liked: Cleanliness, room comfort
We have stayed at Las Rosas on a number of occasions and it has always been excellent, the views are amazing. The properties are well cared for and cleanliness is excellent.Our only downside this time was the terrace bar which is in new hands.We only ate there once and food was not that good and well overpriced compared to other restaurants in area,we also found that drinks were well overpriced even though they have a happy hour it was still much more expensive than the resort along the road (El Marques).
Stayed 14 nights in Jun 2023

10/10 Excellent

Bobby

Liked: Cleanliness, room comfort
Great
Really enjoyed our stay. Accommodation had everything. Nice pool area and onsite restaurant.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jason David

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it here. Will be back as soon as we can. Was really clean, beautiful grounds and the staff were really friendly and helpful.
Stayed 7 nights in May 2023

10/10 Excellent

francis

Liked: Cleanliness, room comfort
Beautiful quiet friendly
Stayed 7 nights in Apr 2023

6/10 Okay

Julie

Liked: Cleanliness
Stayed 3 nights in Mar 2023

10/10 Excellent

WANJIRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location walkable to supermarket and a good restaurant in a property. Very friendly and nice people work in reception. Apartment hotel is very clean and fully equipped with everything you need. Highly recommended.
Stayed 2 nights in Mar 2023

2/10 Terrible

Gordon

Liked: Room comfort
Nice resort, but very poor customer service
While the resort is nice, we had major issues with our booking. It is primarily a timeshare resort and customers paying for accommodation seem to be their lowest priority. If you are paying it seems you will be the first to be kicked out. When we arrived to check-in (at 7.30pm on a Saturday evening) we were told there was a problem with our accommodation and we had to be moved to different accommodation. This was nearby at El Marques resort. However the accommodation was of a lower standard that at Ona Las Rosas. After three days of repeatedly asking the Head Receptionist to sort the situation out we were finally moved back to Las Rosas. They promised to follow-up on my request for a partial refund due to the lower standard of accommodation provided for 3 of our 7 nights, but this has not happened (despite several follow-up emails). So if you book Las Rosas as a paying customer, prepare to be disappointed. My main issues are: 1) Las Rosas knew there was an issue in advance of our arrival but made no attempt to inform us or Hotels.com (despite us checking-in online several days ahead, as requested) 2) The alternative accommodation offered was lower quality, had not been cleaned properly and was a lower price (as checked on the Ona website), but they did not offer any sort of partial refund of the difference 3) The Reception team promised to follow-up but have simply ignored all emails If you want a stress-free holiday, book alternative accommodation!
Stayed 7 nights in Jan 2023

8/10 Good

jeanette

Liked: Room comfort
Stayed 8 nights in Dec 2022

10/10 Excellent

Zuheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent location . The place is really pretty and Convenient The staff is very charming and helpful
Stayed 2 nights in Aug 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, room comfort
Great mini break, alot of work been carried out but very considerate workmen so not a problem. Javier a real star on reception made
Stayed 2 nights in Jun 2022

10/10 Excellent

Colin, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just an amazing property could have stayed longer. The view toward the sea and cliffs is world class. Whole property is so relaxing. 10/10!
Stayed 3 nights in Jun 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, room comfort
Fantastic views of the cliffs and ocean
Fantastic views of the cliffs and ocean. Two bedroom apartment has lots of stairs. Nice staff. Clean. Front desk hours are different than stated on hotels.com. After requesting a late check in- there is a key waiting for us.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situates in a quiet location with great views, but easy walking distance from all amenities. The accommodation was clean, roomy, comfortable and well equipped.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our requirements re cleanliness and sunny aspect late afternoon as requested. ALL staff smiling friendly and genuingly (well, apparently) happily obliging to the needs of the guests. Happily go again as location and apartment suits us. Just could do with better Wifi, speedier and maybe in apartments too rather than in reception area only.
Stayed 17 nights in Dec 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view. nice size pool and restaurant had great service and food and drinks. bedrooms in apartment had air-con but main room did not and it was a bit warm for our preference.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

10/10 Excellent

Sergejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2019

10/10 Excellent

Neil, Liverpool

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and family friendly environment, highly recommend
Stayed 3 nights in Apr 2019

8/10 Good

Woojai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, but a bit isolated
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views , the pool , the staff , the villa everything was great a lovely experience. Only downside in my opinion is the food at the pool bar , let's say it was disappointing if you compare it with the restaurants serving traditional local food. Guess it's OK'ish if you want to eat british like food.
Stayed 7 nights in Mar 2019