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4.3 out of 5

"very nice, comfortable hotel with friendly staff. already planning my summer vacation at the same place " More

By a verified traveller on Thu 04 Apr 2024

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Suite Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Landi Village

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Landmar Costa los Gigantes Family Resort. During your stay, you'll be within walking distance of Arena Beach. Features include free WiFi in public areas, plus 6 outdoor pools and 3 restaurants.

  • Free WiFi
  • Enjoy international cuisine with ocean views at Teide, one of the property's 3 restaurants and 6 bars/lounges
  • Self-parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the 6 outdoor pools
  • Treat yourself to facials, body treatments or hot stone massages at MindUp Spa Landmar Costa Los Gigantes
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 14 minutes by foot from Arena Beach and a 4-minute drive from Los Gigantes Marina

Landmar Costa los Gigantes Family Resort ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Landmar Costa los Gigantes Family Resort

Everyone (6) Family (4)
5 out of 5
very nice, comfortable hotel with friendly staff. already planning my summer vacation at the same place

Posted by on 4 Apr 2024

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Comment from Hotel Management

13 Apr 2024 by Guest Experience

Dear Iryna,Thank you very much for your kind comments.We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation.We look forward to seeing you again soona cordial greeting

5 out of 5
What a fantastic time myself and my family had! I cant recommend this hotel enough, lovely facilities and rooms. Great activités for kids! Fabulous variety of food and drinks…it won’t disappoint.

Posted by on 27 Feb 2023

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Comment from Hotel Management

28 Feb 2023 by Landmar Costa Los Gigantes

Dear Suzonne,Thank you for choosing our hotel for your stay in Tenerife.We are very pleased to hear that you and your family had a fantastic time at our hotel. We also thank you for highlighting our facilities and the variety of food and drinks. This pleases us very much and spurs us on to improve further. We will also pass on your positive feedback about the children's programme to the animation team.We hope to welcome you again soon.Best regards.

4 out of 5
Everything was fine. Good value for the money.

Posted by on 21 Apr 2024

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Comment from Hotel Management

21 Apr 2024 by Guest Experience

Dear Ray Christer,We would like to express our gratitude for your kind words and having spent your time to pass us your impressions.It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated. Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here. We hope to see you again soon.Kind regards,

5 out of 5

Posted by on 2 Mar 2024

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Comment from Hotel Management

3 Mar 2024 by Gex Experience Costa Los Gigantes

Dear Mikael,On behalf of the whole team we would like to thank you for taking the time to send us your review through our social networks. Being customer satisfaction our priority, we are pleased to know that your stay with us has been five stars.We look forward to welcoming you back soon.Best regards,

3 out of 5

Posted by on 26 Oct 2023

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Comment from Hotel Management

28 Oct 2023 by Landmar Costa Los Gigantes

Dear Toni, Thank you for choosing Landmar Costa los Gigantes. Thank you for rating your stay at our hotel. However, we are sorry to see that it was not entirely satisfactory. Maybe you will visit us again and we will have the opportunity to improve your impressions. Best regards

4 out of 5
Ideal für Familien mit (kleineren) Kindern

Posted by on 4 May 2023

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Comment from Hotel Management

4 May 2023 by Guest Experience

Lieber Gabriel,Wir möchten Ihnen für Ihre freundlichen Worte der Freundlichkeit und Zuneigung zu unserem Hotel danken.Wir möchten Ihnen auch dafür danken, dass Sie uns Ihren Familienurlaub genossen haben.Wir lieben, dass Ihre Ruhe die Erwartungen erfüllt hat. Wir hoffen, Sie wieder zu begrüßen.Mit unseren besten Grüßen.

5 out of 5
Viihtyisä ja siisti huone merinäköalalla ja mukavalla terassilla. Hotelli on suuri ja siellä riittää tekemistä ja nähtävää. Kummaltakin allasalueelta on hieno merinäkymä. Viihdetarjonta yllätti positiivisesti. Joka iltana oli hotellin teatterissa show lapsille ja aikuisille. Lisäksi ravintolassa oli live-musiikkia. Lasten ohjelmaa oli päivittäin ja lapsemme viihtyivät erinomaisesti. Hotellin maskotti Landi liikkui ajoittain alueella. Vieraiden käytössä oli myös mm. kiipeilypuisto ja minigolf. Hotellin viihdetiimi oli ammattimainen ja sai vieraat silminnähden viihtymään. tarjolla oli mm. vesijumppaa. Ravintolan valikoima oli erinomainen. Kasvissyöjät oli huomioitu hyvin. Ravintolasali on suuri ja hieman hälyinen. Palvelu oli erinomaista. Ainut (vähäinen) miinuspuoli oli tallelokeron maksullisuus. Hotellissa yhdistyvät hyvällä tavalla laatu ja rento ilmapiiri. Voin vilpittömästi suositella tätä paikkaa!

Posted by on 6 Feb 2023

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Comment from Hotel Management

6 Feb 2023 by Guest Experience

Dear Guests,Thank you very much for the excellent comments about Landmar Costa Los Gigantes Hotel in your recent stay.Thanks for the positive comments about our fantastic and helpful staff. Thanks also for the good comments about our great buffet.These are great comments which help us to continue growing and providing our customers the best of us. I personally tell all the staff your good comments about the Landmar Costa Los Gigantes Hotel.We are looking forward to welcoming you and your family once again.Yours Faithfully,

4 out of 5
Monipuoliset palvelut. Allasalue toimiva, tuoleja todella hyvin. Ruokailut vähän ruokalatyyppisiä, ruokaa oli monenlaista ja vaihtuvaa, mutta sali niin iso, että oli hälinää ja levottomuutta.

Posted by on 12 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Guest Experience Manager

Thank you very much for writing your review. We are glad to read that, overall, you have enjoyed your stay. We hope to welcome you back again very soon. Kind regards,

5 out of 5
Zimmerservice war aussergewöhnlich freundlich und die Zimmer waren sauber

Posted by on 17 Oct 2019

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4 out of 5

Posted by on 14 Oct 2019

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All-inclusive Details

All-inclusive room rates at Landmar Costa los Gigantes Family Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Ziplining

Lessons/classes/games
  • Aerobics
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Buffet-style meals included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Football (football) included
  • Childcare not included
  • Ziplining included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • Minibar drinks - restrictions apply
  • All meals included
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All on-site activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included

Property Features

Some rates at Landmar Costa los Gigantes Family Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Landmar Costa los Gigantes Family Resort, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. A children's pool, a health club, and a nightclub are also featured at the family-friendly Landmar Costa los Gigantes Family Resort. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Santiago del Teide resort is smoke free.

  • 517 guestrooms or units
  • 3 levels
  • 15 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • Built in 2008
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 6
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Landmar Costa los Gigantes Family Resort offers 517 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • Television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Teide – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Palmera – Overlooking the ocean, this restaurant specialises in international cuisine and only serves lunch. Reservations are required. Open daily.

Snack Bar Nautilus – This poolside rooftop bar specialises in barbecue and serves breakfast, brunch and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Nearby Activities

An outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the resort. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Motor boating nearby
  • Volleyball on site
  • Beach volleyball on site
  • Health or beauty spa nearby
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Marina nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Archery on site
  • Ropes course on site
  • Windsurfing nearby
  • Ziplining on site
  • Playground on site
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

MindUp Spa Landmar Costa Los Gigantes has 5 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking and high chair

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • Cashless transactions are available
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 8.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Costa los
  • Luabay
  • Luabay Costa
  • Be Live Family Costa los Gigantes Hotel Santiago del Teide
  • Luabay Costa los Gigantes Hotel
  • Luabay Costa los Gigantes Hotel Santiago del Teide
  • Luabay Costa los Gigantes Santiago del Teide
  • Be Live Family Costa los Gigantes All Inclusive Hotel
  • Be Live Family Costa los Gigantes Resort Santiago del Teide
  • Be Live Family Costa los Gigantes Hotel
  • Be Live Family Costa los Gigantes Santiago del Teide
  • Be Live Family Costa los Gigantes Resort
  • Be Live Family Costa los Giga

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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