Eco-certified hotel in Mogan with a 24-hour front desk
This hotel features a 24-hour front desk. Weekly housekeeping is available.
Servatur Riosol offers 259 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Rooms open to furnished balconies or patios. Business-friendly amenities include laptop-compatible safes, safes, and phones. Bathrooms include showers. Housekeeping is provided weekly.
Our customers tell us they can't get enough of the helpful staff at Servatur Riosol. During your stay, you'll be within walking distance of Puerto Rico Beach.
Just a 4-minute drive from Amadores Beach and a few minutes from Puerto Rico Beach
All-inclusive details
All-inclusive room rates at Servatur Riosol are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Property amenities
Parking and public transport
No on-site parking available
Guest services
24-hour front desk
Housekeeping (weekly)
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Tile flooring in room
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Fan
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
22-inch TV
Food and drink
Electric kettle
More
Access via exterior corridors
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property’s Half Board rate plans exclude beverages.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: EUR 150 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Property is also known as
Hotel Riosol
Riosol Hotel
Riosol Hotel Mogan
Riosol Mogan
Riosol Hotel
Servatur Riosol Hotel
Servatur Riosol Mogan
Servatur Riosol Hotel Mogan
Servatur Riosol Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room smelt of sewage, as well as the hotel itself.
Couldn’t have the window open as the smell was so bad,
Derelict rooms, boarded up windows. Fan held together with tape. Bugs in the room. No air con
1 lift working
Awful
Dani
Stayed 4 nights in Sep 2024
10/10 Excellent
stephen
Travelled with partner
10 Aug 2024
Liked: Staff & service
Hotel is a bit dated in places also only 1 lift working while we stayed at the hotel also stairs to climb with luggage to get to rooms as no walkways along each floor
stephen
Stayed 1 night in Aug 2024
6/10 Okay
Paul
Travelled with family
8 Aug 2024
Liked: Amenities
Disliked: Property conditions & facilities
Great view across Puerto Rico bay. Good local amenities.
Pool management could be better; too many people allowed to leave towels on sunbeds all day without even using them once.
Stayed here for one night before we moved to another hotel. Bar and pool area is nice. Rooms are extremely dated with no air con.
As I was checking out a father was at reception complaining water was running down the wall into a socket where his daughter was sleeping. Things got heated and the receptionist and father stepped outside to finish the conversation. Last I heard was the father telling the receptionist to take a step back and cool down.
Glad to be out of there.
Nicky
Stayed 1 night in Jul 2024
6/10 Okay
andy
Travelled with family
25 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff are great, they work really hard and are keeping this place going. The hotel I would expect was previously a 4* but it is very tired now and needs work doing to keep it at 3*. My son left his iPad in the snack area, it was safely put behind reception by the staff for us to collect later, the staff were brilliant for our stay, hard working and friendly despite all the issues they have to face with problems of a hotel that has seen better days - big up to the staff at Riosol.
No courtesy transport to and back from peurto rico, dinning staff and food was 4 out 5 for service, staff cleaning tables, all the bottom panes of glass were broken around the restaurant. A few cockroaches in the room was upsetting hence the low score. The balcony area was run down, the rooms were too hot and only one fan in the room was limited the opportunity to cool down, the reception staff were great and sadly the local europa shopping centre was just awful
This hotel was extremely tired. I was not a tall representative of the photos shown in your Hotels.com listing. I’ve stayed at many hotels before using your service. This is my worst experience ever. I only stayed two days even though I had to pay for a week and booked somewhere else because it was just truly disgusting. It cost over €800 of wasted money never ever boo here
This place has 2 elevators, but only 1 of them is working, long waits to get in and out,
Place is clean and the front desk guy is very nice… long walk to beaches but the views are amazing,
Food is just ok,
Josias
Stayed 4 nights in Nov 2023
8/10 Good
David
11 Sept 2023
Liked: Cleanliness, staff & service, amenities
A very nice 3 star hotel with great views and close to the local shopping and entertainment hub.
Lovely hotel and staff, entertainment each night which was good
The 3 doing all the activities and entertainment where very good and engaging
Wide selection of food and snacks
Only downside was the lift which was very warm during day
Hotel could do with a bit of an update but apart from that we enjoyed it, great views
We was in premium rooms and they are very spacious and clean so would suggest upgrading to these
All in all we really enjoyed this hotel
The stay was nice generally hotel was clean but probably lack of staff causing no daily cleaning of rooms. Bar restaurant and around pool was all good. Staff was always friendly except one older bar staff who was very grumpy. At reception staff was very helpful always willing to help.
Verified traveller
Stayed 10 nights in Jul 2023
2/10 Terrible
Coleen
Travelled with family
25 Jul 2023
Disliked: Amenities
Dirtiest hotel ever, maids were in twice in 2 weeks, I had to clean up bugs constantly, door lock never worked, we were beside a gate that never locked, reception staff weren’t helpful at all, rooms are advertised wrong,
Coleen
Stayed 13 nights in Jul 2023
2/10 Terrible
Coleen
25 Jul 2023
Disliked: Amenities
Hotel was dirty, pools dirty, couldn’t get beds, food area had birds flying around, some staff were rude, all inclusive was shocking, we had to upgrade to all inclusive plus to be able to eat and drink, rooms need a good clean and a refurb, only 1 loft worked dieting our stay, it’s all stairs, no use of you have mobility issues or a pram, definitely would not return ..