Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Exterior
Lobby
Lobby
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
3000 Santa Rosa Ave, Santa Rosa, CA, 95407
  • Old Courthouse Square
    4 min drive
  • Happy Hen Diner
    2 min walk
  • Santa Rosa Station
    10 min drive
  • Santa Rosa, CA (STS-Sonoma County)
    16 min drive

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, multilingual staff, and a vending machine are onsite.
Quality Inn & Suites offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Harvest Dog Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a multilingual staff, a vending machine, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • 13 minutes by foot from Harvest Dog Park and a 4-minute drive from Old Courthouse Square
Free breakfast is served daily. Public spaces have free WiFi. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Santa Rosa hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wine Country Santa Rosa
Quality Wine Country Santa Rosa
Quality Inn Wine Country
Quality Wine Country

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 145 out of 398 reviews" "
Rating 8 - Good. 93 out of 398 reviews" "
Rating 6 - Okay. 61 out of 398 reviews" "
Rating 4 - Poor. 37 out of 398 reviews" "
Rating 2 - Terrible. 62 out of 398 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Sep 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Everything started well. I was given a second floor room but the front desk was able to change me a first floor room. Things went downhill when getting coffee & breakfast at the hotel, a homeless guy started serving himself free breakfast. He was confronted by the front desk person who turned the scene ugly It coukx have been handled differently. I immediately checked out and went to get breakfast on my own dime.
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Stayed 2 nights in Sep 2024

8/10 Good

Jodi

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were dirty underwear and hypodermic needles with fluids in them inside the hotel room. Curtains were ripped and torn and fire sprinklers were illegally hanging from the ceiling. When checking out and informing the attendant they never offered any sort of apology or explanation. Super noisy, doors don't lock when pushed shut as they are off alignment, phone was broken in room and the place stunk of curry! Disgusting and unsafe!!!! Do NOT STAY HERE. YOU WOULD BE BETTER OFF IN YOUR CAR UNDER A OVERPASS THAN INSIDE!!! **They also do NOT RECODE KEYS and just take back the holder with keys and give the same ones to the next occupant. Will be reaching out to corporate offices for refund and complaint of the highly concerning condition and operations of this DUMP!
Stayed 1 night in Sep 2024

6/10 Okay

Marco

Stayed 2 nights in Aug 2024

8/10 Good

Maily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Daniel

Business traveller
6/10 review
Average stay, nothing too crazy but worth the price? 6/10
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Sep 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property. It looked neat and clean from the outside. Pretty clean inside except floor was dirty. Didn’t feel good on bare feet. But you could bring your slippers!
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Sep 2024

10/10 Excellent

Richelle, Daly City

Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Phone line didnt work and called number and was disconnected. Checking in staff was rude when checking in
Stayed 1 night in Sep 2024

6/10 Okay

Rosendo

Liked: Staff & service
Disliked: Amenities
Rooms had stains on the ceilings and walls. I say rooms because I had to get another room due an ant problem with my original room. I had not carried in any food, however upon returning to my room there were ants in multiple places.
Stayed 2 nights in Sep 2024

6/10 Okay

Kathie

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and rundown. T The worst part was the internet barely worked if at all and the TV didn't work so you were just left to stare at the walls and when I said anything they just said oh well, it's satellite and I guess it's out. So, not great customer service
Stayed 1 night in Sep 2024

6/10 Okay

Juan, White City

Liked: Staff & service
Near to some plazas and restaurants
Stayed 1 night in Aug 2024

6/10 Okay

Irene, Napa

Liked: Staff & service, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really clean and people are so lovely..
Stayed 4 nights in Sep 2024

6/10 Okay

Jodie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Araceli

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 1 night in Sep 2024

4/10 Poor

Christina, Crescent City

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rude staff
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rajesh

Stayed 1 night in Aug 2024