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18 Sep 2024 by lcaldeira
Dear Guest,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)
27 Oct 2023 by lcaldeira.
Sehr geehrter Gast,Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.Luis Caldeira( Hoteldirektor)
2 Mar 2019 by luisCaldeira
Sehr geehrter Gast, Wir bedanken uns herzlich für Ihren Kommentar und dass Sie unser Hotel für Ihren Urlaub gewählt haben. Es ist uns eine grosse Freude, dass wir Ihre Erwartungen übertroffen haben. Wir freuen uns, Sie bei einem nächsten Besuch der Madeira, bei uns wilkommen zu heissen. Mit freundlichen Grüssen, Luis Caldeira ( Hoteldirektor)
All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Vila Galé Santa Cruz are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Vila Galé Santa Cruz offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 9580 square feet (890 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the eco-certified Vila Galé Santa Cruz. Parking is available for a fee. This 4-star Santa Cruz hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Vila Galé Santa Cruz offers 262 accommodations with DVD players and a safe. Rooms open to furnished balconies. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Versatil – On-site restaurant.
Inevitavel – This restaurant specialises in Italian cuisine.
Soul and Blues – On-site bar.
Euforia – On-site bar.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
