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Hilton Santa Cruz/Scotts Valley

3.5 star property

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Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, iron/ironing board
Lobby
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪9 min drive‬
  • Mystery Spot
    ‪11 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Four Points by Sheraton Santa Cruz Scotts Valley

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (942)
The price is €137
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Four Points by Sheraton Santa Cruz Scotts Valley

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include a hot tub, a business center, and conference space. Change of towels is available on request.
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of Hilton Santa Cruz/Scotts Valley's great location. During your stay, you'll be within walking distance of Treks and Tracks Rock Climbing Trips. Free WiFi in public areas, an outdoor pool, and a 24-hour gym are available.
  • Free WiFi (speed: 25+ Mbps)
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Henry Cowell Redwoods State Park and 6 minutes from Pacific Avenue
  • Dogs welcome for a fee (restrictions apply)
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. For a fee, parking is available.

This 3.5-star Santa Cruz hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 676 out of 1291 reviews
Rating 8 - Good. 260 out of 1291 reviews
Rating 6 - Okay. 188 out of 1291 reviews
Rating 4 - Poor. 92 out of 1291 reviews
Rating 2 - Terrible. 75 out of 1291 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Guadalupe

Stayed 2 nights in Dec 2024

10/10 Excellent

LILLY, Garden Grove

Stayed 1 night in Dec 2024

4/10 Poor

Julie

Travelled with family
Liked: Amenities
Disliked: Staff & service
We turned on the TV and there was pornography. My 12 year old was exposed. When I told the front desk I was dismissed, and not believed. Really disappointed in the customer service. I understand mistakes can happen, but to be dismissed and shown no empathy was unacceptable.
Stayed 2 nights in Dec 2024

8/10 Good

Allaina

Stayed 1 night in Dec 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Bed too hard
Everything was excellent. We had a problem with the shower curtain falling off and low water pressure. They fixed it immediately. Only complaint was the bed was super hard. Otherwise amazing experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

volkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my sincere gratitude to the entire team at your hotel for making my stay so enjoyable. The check-in process was seamless and the staff were extremely helpful and courteous. They went above and beyond to ensure that I had a comfortable and pleasant stay. Please pass on my thanks to the check-in team for their excellent service. I would definitely recommend your hotel to anyone looking for a great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and cozy!
Stayed 1 night in Dec 2024

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service, amenities
Beautiful property. The staff was all very kind and helpful. We stayed 3 nights. Our first two nights were great! We had to move rooms our third night because there were ants in our room. Again, the staff was great. They accommodated a room change for us & helped make sure we were taken care of.
Stayed 3 nights in Dec 2024

10/10 Excellent

Reet

Stayed 1 night in Dec 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. Excellent bedding. Helpful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

LEI, Santa Rosa

Travelled with family
Had a great time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here.
Stayed 3 nights in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappoints
This is my go-to hotel in the Santa Cruz area. It’s always clean, safe and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Dena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice our room was perfect for us. A bedroom & living room area. It was all great. What we didn’t like was having to pay for parking. You don’t do it inside it’s really just a huge pain. Then we got a ticket on our car saying we didn’t pay. Not sure why they charge a parking fee. It’s kinda rude really. There is coffee in the room but I never know how clean it is so my husband got us coffee downstairs. They charged $4 dollars for a cup of coffee! Most hotels just have it free as a nice thing to do. Other than that. Everything was great and would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Troynisha

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfectly fine
Stayed 1 night in Dec 2024

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