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Hilton Santa Cruz/Scotts Valley

3.5 star property

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Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Reception
Premium bedding, pillow-top beds, in-room safe, iron/ironing board
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Pasatiempo Golf Course
    ‪5 min drive‬
  • Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Zip Line
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Four Points by Sheraton Santa Cruz Scotts Valley

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (917)
The price is €139
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Four Points by Sheraton Santa Cruz Scotts Valley

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include a hot tub, a business center, and conference space. Change of towels is available on request.
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of Hilton Santa Cruz/Scotts Valley's great location. During your stay, you'll be within walking distance of Valley Gardens Golf Course. Free WiFi in public areas, an outdoor pool, and a 24-hour gym are available.
  • Free WiFi (speed: 25+ Mbps)
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the clean accommodations
  • 5 minutes by car from Henry Cowell Redwoods State Park and 6 minutes from Pacific Avenue
  • Dogs welcome for a fee (restrictions apply)
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. For a fee, parking is available.

This 3.5-star Santa Cruz hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 16.95-25.00 for adults and USD 14.95-20.00 for children
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (7000 square feet)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 558 out of 1080 reviews
Rating 8 - Good. 218 out of 1080 reviews
Rating 6 - Okay. 156 out of 1080 reviews
Rating 4 - Poor. 83 out of 1080 reviews
Rating 2 - Terrible. 65 out of 1080 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia Miller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect quiet location just a bit from the coast. Great quite getaway
Stayed 5 nights in Oct 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charges for everything. The Ac was broke room was not very nice. The down comforter had holes in it, couldn't open the windows, restaurant was way over priced the elevator inspection was out of date ect.
Stayed 3 nights in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were really wonderful. We enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Araceli

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice, the hotel is beautiful, room was clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that the fire alarm went off at 7am. On and off for 30 minutes.
Stayed 1 night in Nov 2024

10/10 Excellent

Seana

Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otherwise a lovely, comfortable Hotel!!
Stayed 1 night in Nov 2024

10/10 Excellent

eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Friendly, knowledgeable staff. Big, clean, quiet rooms. Cons: It’s a bit out of town, which supposes most guests have cars, but they charge you to use their parking lot. I think this is pretty rude.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, and quiet rooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Stayed 2 nights in Oct 2024

10/10 Excellent

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very home-y and clean vibe
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

e

Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Staff wasn’t very friendly and when booking the room I was not advised there was a $100 pet fee. All it said was that it was a pet friendly hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Barham

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was horrible and they charge for parking and breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 3 nights in Nov 2024

10/10 Excellent

stetson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Alfred, La Mirada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

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