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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Indoor pool, pool loungers
Property amenity
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

MainStay Suites John Wayne Airport by Choice Hotels

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, (1084)
The price is €115
for 1 room
includes taxes & fees
2 Apr - 3 Apr
MainStay Suites John Wayne Airport by Choice Hotels

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and airport shuttle service
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Santa Ana Orange County Airport gets high marks from our customers. During your stay, you'll be close to University of California, Irvine. You'll find features like a free roundtrip airport shuttle and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Enjoy American cuisine while dining at Sweet Spot Bar & Grille
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from University of California, Irvine and 9 minutes from Fashion Island
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee.

A business center and 9 meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Santa Ana hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 433 out of 1578 reviews
Rating 8 - Good. 236 out of 1578 reviews
Rating 6 - Okay. 280 out of 1578 reviews
Rating 4 - Poor. 256 out of 1578 reviews
Rating 2 - Terrible. 373 out of 1578 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Disliked: Staff & service, amenities, property conditions & facilities
I arrived to the hotel and waited in line for the person at the counter that had not been fully trained yet with no support. I found my room to be 79 degrees inside with the AC not working. I asked the front desk about it and was told that the AC was out in all the rooms. I tried to ask for a refund and simply stay at a different hotel since the room was uncomfortably hot and was declined by the desk staff. I will not be staying at embassy suites again after my experience as there are a lot of options out there that care about their client’s experience.
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Well where should I start. As soon I walked in to room strong smell hit you on the nose. Bathroom was not stocked up on hand cleaning soap. Balcony door has visible Mold present. We didn't get any room cleaning for two days. Not enough cleaning support. Hilton Embassy suites be off my list. Only one thing I can say that we have found out our lost earnings back from there lost and found department. Huge shout out for the honesty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Gail

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good service
On Saturday morning, I send a message to the from desk, requesting the housekeeper, because nobody was going to be there. We came back yo the room around 3:10 pm and noticed the room wasn’t clean, I called the front desk and let them know and they said they were “ busy “, 10 minutes later someone knocked the door and it was the housekeeper, but we were getting ready for a family event. And I noticed that the window shield had mold on it. There is a piece of metal coming out of the bed and my husband hit his leg, when I was returning the keys I talked to the guy in the front desk, I’m not happy with the service and conditions of the rooms
Stayed 1 night in Dec 2024

6/10 Okay

Erika

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Kassidy

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property overall was okay, definitely outdated and had a few issues with AC and hot water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marianne

Stayed 1 night in Dec 2024

2/10 Terrible

Carlos enrique

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Had a really bad experience they sold my room and gave me a different room next day they wanted me to move out to a single smaller room when I paid for double queen beds the beds had stains like they don’t change the sheets no shampoo no cups no soap I went to front desk because they never answer the phone and asked for those items they said they run out like what. Dirty dirty Hanny very rude wanted to fight with my husband
Stayed 2 nights in Dec 2024

8/10 Good

Saira

Travelled with family
Liked: Cleanliness, staff & service
Could use some updating
Hotel definitely has some wear and tear on it and could use some updating including the mattresses and pull out beds and some elevators have been down for awhile... yet me and the family still enjoy staying here for the indoor pool and breakfast options.
Stayed 1 night in Dec 2024

10/10 Excellent

Skyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice from outside, inside falling a part, no AC, many rooms have door open and hear the same complaints from other customers, room have a very strong mold smells, water from bathtub was leaking, the whole bathroom got wet, so sad that an amazing hotel is getting so bad for lack of maintenance repairs and remodeling.
Stayed 2 nights in Nov 2024

4/10 Poor

Melani

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Madelyn

Travelled with family and small children, Business traveller, Travelled with partner
Did not have available room that was booked (booked 2 queen, only had one king available), keys did not work at check in. Front desk staff unapologetic.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Travelled with family
Stayed 1 night in Nov 2024

4/10 Poor

Monique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately we were disappointed with the cleanliness of our room. There were stains on the carpet, curtains, walls, towels, doors, bathroom floors, etc.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Deana

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and hot
The air conditioning in my room was not working properly. I inquired about it several times and was told that it was not working in the entire hotel, however, the hotel itself was cool, but my room was hot. My room was clean upon arrival, but was never cleaned satisfactorily during my 5 day stay. There was trash left in the cans, the kitchen area was not wiped down, and I ran out of toilet paper. I will not return.
Stayed 3 nights in Dec 2024

4/10 Poor

Maria

Disliked: Property conditions & facilities
The window in the room did not shut
Stayed 3 nights in Nov 2024

2/10 Terrible

Linh

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay here again
Lobby is nice, but the rooms are VERY OUTDATED. And the bathroom in our room was very musty and sour smelling. Also, the room had a sliding glass door that was left completely unlocked.
Stayed 2 nights in Dec 2024

4/10 Poor

Won Keun, Plano

Disliked: Property conditions & facilities
The building and the room I was in were dilapidated. AC was out for the 3 days I was there, and no one seemed to be able to help. Do not expect the airport shuttle to be available when you check out. They only offer it when the front desk is staffed by 2 or more attendants. I would've given it a one-star if it weren't for the breakfast. Breakfast was good, and other reviews seem to agree as well. I will not be coming back.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no duvet cover on the comforter, the bed did not have a fitted sheet. It had a small flat sheet and then another small flat sheet and then the comforter, and then another small flat sheet on top. They finally brought sheets, but the fitted sheet was stained. The refrigerator was broken. There was water damage to The walls and ceilings and the room smelled of mildew or mold. The air-conditioning was broken, but at least they brought us a box fan. That's why I'm giving the service more than one star
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
It should allow me to pay deposit online
Stayed 7 nights in Nov 2024

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