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Hotel Zessa Orange County Airport, a DoubleTree by Hilton

4.0 star property

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Photo gallery for Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Meeting facility
Premium bedding, down duvets, in-room safe, desk
Exterior
Fitness facility
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
201 E MacArthur Blvd, Santa Ana, CA, 92707
  • South Coast Plaza
    ‪3 min drive‬
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

55-inch TV with cable channels, streaming services

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

55-inch TV with cable channels, streaming services

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Non-Smoking

55-inch TV with cable channels, streaming services

Suite, One King Bed, Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

55-inch TV with cable channels, streaming services

One King Bed, Non-Smoking, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for no AC

55-inch TV with cable channels, streaming services

no AC

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking

55-inch TV with cable channels, streaming services

Two Queen Beds, Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

55-inch TV with cable channels, streaming services

One King Bed, Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, down duvets, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Suburban hotel with airport shuttle service and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Zessa Orange County Airport, a DoubleTree by Hilton offers 253 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Zessa Orange County Airport, a DoubleTree by Hilton. During your stay, you'll be within walking distance of South Coast Plaza. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from South Coast Plaza and 7 minutes from University of California, Irvine
  • Free airport shuttle service
  • Dogs welcome for a fee
Hotel Zessa Orange County Airport, a DoubleTree by Hilton offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Zessa Orange County Airport, a DoubleTree by Hilton. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 4-star Santa Ana hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Citra Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 10:30 PM on request
  • Limo/town car service
  • Secured, covered parking on site (USD 29 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Citra Bar & Kitchen

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Covered self parking fee: USD 29.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Santa Ana Orange County Airport Hotel
DoubleTree Hilton Orange County Airport Hotel
DoubleTree Hilton Santa Ana Orange County Airport
DoubleTree Hilton Orange County Airport
Hotel Zessa Santa Ana – a DoubleTree by Hilton
DoubleTree by Hilton Santa Ana Orange County Airport
Hotel Zessa Orange County Airport, a DoubleTree by Hilton Hotel

Hotel Zessa Orange County Airport, a DoubleTree by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 290 reviews
Rating 8 - Good. 54 out of 290 reviews
Rating 6 - Okay. 29 out of 290 reviews
Rating 4 - Poor. 12 out of 290 reviews
Rating 2 - Terrible. 4 out of 290 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 3 nights in Nov 2024

4/10 Poor

Nihari

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was good except the service. I booked the hotel for 2 days, and decided to stay only 1, first receptionist said they will give 50% refund and then decided not to give at all, which is not acceptable
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Stayed 2 nights in Nov 2024

4/10 Poor

Anterre, Gilbert

Business traveller
Disliked: Cleanliness, staff & service, amenities
The good: ample self-parking in the garage; a nicely decorated lobby; comfortable bed. The bad: everything else. Seriously though, the check-in process was horrible**, the onsite restaurant was constantly slammed by what I can only presume were attendees of whatever meetings/conferences were being held there, and the bathroom in my room was super gross. Hair on the floor, hair on the towels, dust/grime/hair accumulated around the base of the toilet, a missing body wash dispenser in the shower, soap scum (like chunks of soap from the hotel bar soap) caked on the shower toiletry holder, and green discoloration on the shower head. It was definitely disappointing. **Worst check-in ever. Literally. From the rudest reception desk person who didn’t communicate anything about the hotel features (like the parking garage and hotel elevators are separate and located nowhere near each other) to telling me I had to (drag my luggage back out to car and) self-park before I could drop my bags in my room bc there isn’t enough guest check-in parking to the overflowing lobby with meeting/conference guests, it was such an unpleasant experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Property conditions & facilities
Super helpful kind staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms!
Stayed 1 night in Oct 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 1 night in Nov 2024

6/10 Okay

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel was nice, the cafe was great. However I was satisfied with the linens for the bedding,( a sheet, uncovered duvet, and another sheet) the pillows were feathered and flat. Also the air conditioning did not work. We had a two day stay and every time we walked into the room it was hotter than the hallways despite having the temp set to 65•. I am 8 months pregnant and could not sleep due to those two issues.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DEMETRIO A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kim, Raleigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, helpful staff, nice room and convenient location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aiman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Nov 2024

6/10 Okay

manar

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Myself and about 25 other family members flew in from Chicago for or a wedding and we booked rooms with double beds to accommodate all of us and when we got there, they would only offer a king size and said sorry we are all out of the other rooms, Did not offer to accommodate us did not offer any help until I finally lost my cool and of course at that point one of the other members stepped in and accommodated one extra room for us. Probably my last trip to California nothing like Chicago what a fake state with a bunch of fake ass people
Stayed 2 nights in Nov 2024

10/10 Excellent

Basang

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, Lindenhurst

Stayed 1 night in Jul 2024

8/10 Good

Raidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Nov 2024

8/10 Good

Jesus

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

4/10 Poor

Joshua

Liked: Cleanliness, room comfort
Disliked: Staff & service
Falling below reasonable expectations
Overall not that impressed with my experience at this hotel. Things that may feel insignificant on their own add up to an underwhelming stay for the price. The pool/outdoor area was not open (under renovation) — this should’ve been disclosed at time of booking. Time outdoors at the hotel is an important consideration for me when deciding where to stay. I don’t like spending hours at a time cooped up inside an AC space with no options to get fresh air. When I asked about other available outdoor spaces at the hotel, the staff gestured towards the front entrance as if to say, you can hang out right outside the front entrance. There were no hypoallergenic options for pillows available. Customer service to me goes a long way towards me accepting the unexpected lack of amenities. With the exception of one staff who went out of their way to get silverware for me from the kitchen when all they had were plastic spoons for use, the rest of the staff seemed satisfied to provide the bare minimum response. When I asked for a slight extension for check out the staff seemed to be bothered to engage in the conversation but finally agreed to giving 30m after I reassured them I wasn’t a messy guest. I was also told because i booked through a third party site I wouldn’t be able to get Hilton Honors points for my stay. This seems strange in this day and age of numerous online booking options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect, very clean, and staff was so nice and welcoming.
Stayed 1 night in Oct 2024

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