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"Upon our arrival, the hotel staff was super friendly and we found the hotel to be extremely clean and well looked maintained; it looked exactly as pi ... " More

By a verified traveller on Fri 12 Jul 2019

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Deluxe Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, Balcony, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Economy Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Els Pins Resort and Spa. During your stay, you're just a quick walk from Caló d'en Serral Beach. Free WiFi in public areas, 2 restaurants and a full-service spa are available.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Caló d'en Serral Beach and 4 minutes on foot from Pinet Beach

Els Pins Resort and Spa ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Els Pins Resort and Spa

Everyone (6) Couples (2)
3 out of 5

Posted by on 9 Aug 2019

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5 out of 5
Upon our arrival, the hotel staff was super friendly and we found the hotel to be extremely clean and well looked maintained; it looked exactly as pictured. Our room was beautiful, we had one with a sea view. Everything within the room was clean. The only amenity that was missing was an iron, which we had to call down to reception for but was provided for none the less. The swimming pool was beautiful, the bar staff are friendly and there were loads of little restaurants nearby that we chose to eat at. The location is perfect as everything was in walking distance but wasn’t so close to the party beach front that you couldn’t sleep. Overall I would rate this hotel highly and recommend to anyone who is looking to stay.

Posted by on 12 Jul 2019

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4 out of 5
Ich war grundsätzlich zufrieden mit meinem Aufenthalt im Els Pins Resort & Spa. Ich hatte eine Junior Suite mit Meerblick, die wirklich wunderschön war. Etwas schade fand ich, dass die grosse Terrasse sehr spärlich mit 3 Plastikstühlen und einem Tischchen eingerichtet war. Es hätte sich angeboten, auf der Terrasse auch mal zu verweilen und sich zu sonnen, aber dafür fehlte einfach die "gemütliche" Ausstattung. Wie in den meisten Hotels war das Zimmer auch recht hellhörig. Auf dem Flur wurden häufig die Türen zugeschlagen, das hat mich mehrfach nachts geweckt. Ausserdem habe ich das Stühlerücken (Plastikstühle auf Betonboden) von der Restaurantterrasse und den Terrassen der Nachbarzimmer als etwas störend empfunden. Das Frühstücksbuffet war gut und vielfältig. Das Abendessen habe ich nie im Hotel genommen, daher kann ich es nicht beurteilen. Der Aussenbereich der Hotelanlage hat mir ehrlich gesagt nicht so gut gefallen. Es wirkt alles etwas lieblos und hat nicht viel Charme. Möglicherweise würden Pflanzen oder etwas schöneres Mobiliar helfen. Ich hatte jedenfalls nie Lust, an den Pool zu liegen. Das Personal des Hotels war OK, sie waren nicht unfreundlich, aber auch nicht sehr zuvorkommend. Bei einem nächsten Urlaub auf Ibiza würde ich ein Hotel an einem anderen Ort buchen. Sant Antoni der Portmany ist extrem touristisch, die Restaurants sind auch entsprechend darauf ausgerichtet. Mir fehlte das Ibiza-Flair und der Charme, der andernorts auf Ibiza mehr vorhanden war.

Posted by on 9 Jul 2022

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Comment from Hotel Management

19 Jul 2022 by Vielen Dank

Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie Ihren Aufenthalt bei uns verbracht haben. Vielen Dank für Ihren Kommentar. Wir sind froh zu wissen, dass die harte Arbeit, die wir jeden Tag leisten, ihren Lohn hat. Wir hoffen, Sie hier wieder zu sehen. Danke noch einmal. Rezeption

5 out of 5
Sauberes Hotel mit schönem Ausblick auf Sant Antonio.

Posted by , from Zürich on 3 Aug 2020

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4 out of 5
Es war echt toll sehr sauber und hell. Geräumiges Zimmer, sehr modern umd schlicht. Der Pool war nicht so gross, war aber ganz okay. Leider war der Pool dauernd voll von kleinen Kindern mit Luftmatratzen, die Kinder sprangen vom Pooleand rein und niemand wies sie zurecht, sodass wir nie lange im Pool waren, dass war sehr nervig. Man hat aber direkt vor dem Hotel einen idylischen kleinen Strand mit sehr wenig Leuten. Was uns extrem gestört hat waren das Unterhaltungspersonal, kein Elan, sprachen grundsätzlich italienisch und haben nicht akzeptiert das man mal einfach nur im Liegestuhl liegen wollte, sie kamen uns 3-4 mal pro Spiel/Unterhaltung fragen ob wir mit machen wollen, obwohl wir immer wieder betonten, dass wir nicht wollen...und das den ganzen Tag durch! Empfanden wir als VIEL zu aufdringlich und es war ja nicht mal gut gemacht!

Posted by on 20 Aug 2019

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5 out of 5

Posted by on 9 Aug 2019

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4 out of 5
The property is modern and clean, but maybe they can do more confortable outside by the terasse

Posted by on 28 Apr 2019

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4 out of 5
Hotel Bien et chaleureux. Mauvais temps mais bon moment

Posted by on 23 Apr 2019

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4 out of 5
Suite très belle, vue mer, grande, toute récente. Parfait sauf le prix.

Posted by on 30 Jul 2018

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Comment from Hotel Management

5 Aug 2018 by Els Pins Resort & Spa

Bonjour. Merci beaucoup pour votre commentaire. Nous espérons que vous reviendrez bientôt!

2 out of 5
Nous avons pris la demi-pension et avons été du petit-déjeuner ainsi que au souper. Pas assez de choix, pain mis au four sur place et du coup dur au bout de 10 minutes, pas d’omelette, jus d’orange vide et la machine ne fonctionnait pas bien, etc. Le soir pas énormément de choix, cafétéria trop bruyante… pas d’indication pour le spa, pas d’animation bref pas terrible.

Posted by , from suisse on 15 May 2018

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Comment from Hotel Management

6 Jun 2018 by Judit A.

Dear guest, Thank you very much for the time you took to share your opinion. We appologized your experience was not as you expected in some terms. We have improve our services since we opened in may and we will be glad to welcome you again soon so you can have a wonderful experience this time. Best regards,

Property Features

Els Pins Resort and Spa offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A children's pool, a sauna, and a library are also featured at the family-friendly Els Pins Resort and Spa. For a fee, parking is available. This 4-star Sant Josep de sa Talaia hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 2 dining venues
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 1960
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Els Pins Resort and Spa offers 224 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Sant Josep de sa Talaia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 11 AM.

Els Pins Resort and Spa has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 15 per day
  • Late check-out fee: EUR 50.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Els Pins Resort Sant Josep de sa Talaia
  • Els Pins Resort
  • Els Pins Sant Josep de sa Talaia
  • Els Pins
  • Els Pins Resort and Spa Hotel
  • Els Pins Resort and Spa Sant Josep de sa Talaia
  • Els Pins Resort and Spa Hotel Sant Josep de sa Talaia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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