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4.3 out of 5

"The spa was excellent and the personal also! Thank you very much :) " More

By a verified traveller on Tue 06 Aug 2019

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Superior Double Room, 1 Double Bed, Sea View (Neptuno)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Single Room, 1 Queen Bed, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Family Superior Apolo (4)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Double Room, 1 Queen Bed, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Family Superior Apolo (3+1)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Elba Sunset Mallorca Thalasso Spa, you're just a quick walk from Magaluf Beach. Free WiFi in public areas, 2 outdoor pools and 2 bars are available.

  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, massages or body scrubs at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Palma Nova Beach and 13 minutes from Port of Palma de Mallorca

Elba Sunset Mallorca Thalasso Spa ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Elba Sunset Mallorca Thalasso Spa

Everyone (8) Couples (5) Family (4)
5 out of 5
The spa was excellent and the personal also! Thank you very much :)

Posted by on 6 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by Isabel Bermello

Dear client, Thank you for your great review! We are glad to read that you has really enjoyed your stay with us, Best regards, Isabel Bermello Isusi Assistant Manager

5 out of 5
Well what can I say this place is unreal staff were so nice the hotel was perfect the pools were next level and the location is perfect best hotel in the area I have moved the the Melia for the second prt of my holiday and I wish I hadn’t I want to go back! Definitely will be coming back next year with my little girl thank you Elba Sunset

Posted by on 7 Jul 2019

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Comment from Hotel Management

14 Jul 2019 by Relaciones Públicas.

Dear guest, Thank you for taking the time to share your feedback with us following your recent stay. It is wonderful to hear that you had an excellent experience, unreal staff, perfect hotel, pool..thanks again !! I will share your words with the rest of the staff. We are all looking forward to your return. Warm regards, Fabrizio Martín Salgado Guest Relations.

5 out of 5
Die Lage ist traumhaft. Wenn man das Hotel zur Rezeption hin betritt, sieht man komplett auf das Meer. Der Empfangsbereich ist sehr modern und stilsicher. Das Zimmer mit Meerblick (unbedingt buchen) ist fantastisch. Alles sehr modern, großzügig und sauber. Das Personal ist sehr freundlich und stets hilfsbereit. Das Essen (Frühstücks- und Abendbuffet) ist für eine 4* Hotel sehr gut. Es ist abwechslungsreich, schön angerichtet und sehr schmackhaft. Vom frisch gepressten Orangensaft über das Showcooking bis hin zur Aussicht aus dem Restaurant, alles super. Einzig die Minibar funktioniert nicht. (Winterpause?) Ich komme mit Sicherheit wieder.

Posted by on 16 Feb 2024

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Comment from Hotel Management

18 Feb 2024 by Jorge B - Elba Sunset Mallorca Front Desk Manager

Lieber Matthias,Wir danken Ihnen für Ihr Feedback zu Ihrem kürzlichen Urlaubserlebnis bei uns. Da unser Hauptbestreben darin liegt, unseren Gästen immer wieder unvergessliche Urlaubserfahrungen zu bieten, sind Ihre Kommentare diesbezüglich ausschlaggebend. Wir sind Ihnen äußerst dankbar für Ihre Zeit und Ihre konstruktive Kritik.Wir möchten Ihnen nochmals unseren Dank für diesen liebenswürdigen Bericht über unser Hotel aussprechen und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen,

4 out of 5

Posted by on 28 Aug 2023

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Comment from Hotel Management

1 Sep 2023 by Jorge B - Elba Sunset Mallorca Front Desk Manager

Dear Mr. Kurt,Thank you very much for your time on reviewing your last stay.We will keep working in order to offer you the best guest experience.Looking forward to welcoming you in the near future,Kind regards,

4 out of 5

Posted by on 7 Jul 2022

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5 out of 5

Posted by on 15 Apr 2022

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4 out of 5
Die Unterkunft ist echt super , die Anlage ist Top gelegen und modern Ausgeschtatet . Die Pool Landschaft ist auch toll. Der Service ist Corona konform und wird gut Umgesetzt. Top Frühstück mit grosser Auswahl. Leider war der Houskeeping echt schlecht Da unser Zimmer bei der Ankunft erst 16.30 statt 15.00 fertig war trotzt eigentlich wenig Hotel Gästen . Es wurden auch wesentliche Dinge vergessen Wie Bademantel um Schuhe zusatzkissen Ein Decke für die Nacht da es momentan Eher kalt war und die Hygiene Artikel wurden auch nicht aufgewühlt ??? Aber das schlimmste war das auch nach dem 3 mal nachfragen bei Concierge und ca. 6 Stunden später immer noch die Hälfte fehlte ?? Wir sind echt enttäuscht das es ein 4 Stern Hotel mit momentan wenig Auslastung es Nicht Schaft die Standard Ausstattung unserer Junior Suit Zimmers zu gewährleisten Da bringt uns ein billigen Prosecco Alls gutmachung auch nichts vorallem da wir Kein Alkohol Trinken !!!! Schade !!!!!

Posted by on 28 Mar 2021

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4 out of 5

Posted by on 2 Mar 2020

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5 out of 5
Die Lage ist auf dem Hügel mit Blick auf das Meer unglaublich schön. Vom Pool und den meisten Zimmern aus hat man herrlichen Meerblick. Die Anlage ist sehr sauber und gepflegt und das Personal war durchweg freundlich und hilfsbereit. Das Essen, sowohl zum Frühstück als auch zum Abendessen, in Buffetform war toll und qualitativ sehr hochwertig. Auch das Fitness- und Wellnessangebot ist schön. Die Preise sind etwas überzogen für Wellnessangebote, aber das ist ja in den meisten Hotels der Fall. Wir kommen schon bald wieder!

Posted by on 17 Dec 2019

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4 out of 5

Posted by on 21 Oct 2019

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About the Elba Sunset Mallorca Thalasso Spa

Location Carrer Torrenova 25-27, Calvia, Illes Balears 7181

Property Features

Elba Sunset Mallorca Thalasso Spa offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business centre and a meeting room are available. A rooftop terrace, a library, and tour/ticket assistance are also featured at Elba Sunset Mallorca Thalasso Spa. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

  • 252 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Elba Sunset Mallorca Thalasso Spa offers 252 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 11 AM.

Elba Sunset Mallorca Thalasso Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • Property registry number - 3179
  • Smoke detector
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 25 per day
  • In-room safe fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elba Sunset Mallorca Thalasso Spa Hotel Calvia
  • Elba Sunset Mallorca Thalasso Spa Hotel
  • Elba Sunset Mallorca Thalasso Spa Calvia
  • Hotel Elba Sunset Mallorca Thalasso Spa Calvia
  • Calvia Elba Sunset Mallorca Thalasso Spa Hotel
  • Hotel Elba Sunset Mallorca Thalasso Spa
  • Elba Sunset Mallorca Thalasso
  • Elba Sunset Mallorca Thalasso
  • Elba Sunset Mallorca Thalasso Spa Hotel
  • Elba Sunset Mallorca Thalasso Spa Calvia
  • Elba Sunset Mallorca Thalasso Spa Hotel Calvia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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