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Hotel Portofino Mallorca

4.0 star property

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Photo gallery for Hotel Portofino Mallorca

Lobby
Lobby
Lobby
View from property
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Trafalgar 24 Ciudad Jardin, Palma de Mallorca, Mallorca, 7007
  • Playa Ciudad Jardín
    ‪4 min walk‬
  • Hospital Sant Joan de Déu Palma de Mallorca
    ‪10 min walk‬
  • FAN Mallorca Shopping
    ‪19 min walk‬
  • Palma de Mallorca (PMI)
    ‪14 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

  • 14 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

About this property

Hotel Portofino Mallorca

Suburban Palma de Mallorca hotel in Es Coll d'en Rabassa with a rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and a children's pool.
Hotel Portofino Mallorca offers 65 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Portofino Mallorca. During your stay, you're just a quick walk from Playa Ciudad Jardín. Enjoy features like free WiFi in public areas, plus an outdoor pool and a poolside bar.
  • Free WiFi
  • Places for an enjoyable drink include poolside bar or bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 5-minute drive from Playa de Palma and 13 minutes from Port of Palma de Mallorca
Hotel Portofino Mallorca offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Portofino Mallorca.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 11 AM.
Room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–11 AM: EUR 14 for adults and EUR 14 for children
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

UR Portofino
UR Portofino Hotel
UR Portofino Hotel Palma de Mallorca
UR Portofino Palma de Mallorca
Hotel UR Portofino Palma De Mallorca, Majorca
Hotel Ur Portofino Urban Sea
Hotel UR Portofino Palma De Mallorca Majorca
Hotel UR Portofino Palma de Mallorca
Hotel UR Portofino
Hotel Portofino Mallorca Hotel
Hotel Portofino Mallorca Palma de Mallorca
Hotel Portofino Mallorca Hotel Palma de Mallorca

Hotel Portofino Mallorca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 939 reviews
Rating 8 - Good. 443 out of 939 reviews
Rating 6 - Okay. 93 out of 939 reviews
Rating 4 - Poor. 15 out of 939 reviews
Rating 2 - Terrible. 9 out of 939 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location & fantastic hotel!
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area. Close to beech and restaurants. Nice hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've never had such great treatment in a hotel like this before! thank you to the Portofino staff for being so caring and friendly with us during our whole stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained staff are very helpful . Area is really good close to the beach and lovely promenade. Would certainly return . The room was small but adequate for the 2 nights . Might upgrade if going for longer. Very family oriented area although we were there as a couple . I would give the hotel more stars if I could. Parking around the streets .
Stayed 2 nights in Aug 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a quite break
The hotel is really lovely . Not crowded and all the staff are lovely . Just a minute walk from sandy beach. Although the rooms are small they are so clean and comfy. The only reason it didn’t give the facilities a 5 star was , we were expecting a roof top bar which is closed and the normal bar closes at 6 . Which is S shame if you want a drink .
Stayed 7 nights in Jul 2024

10/10 Excellent

Nazifa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful, we were able to stay with such ease and comfort! It was very close to the beach too. Highly recommend this hotel!
Stayed 5 nights in Jul 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The staff was friendly and checked us in around 1 am when we got there. Their website says they stop check in at midnight but I can confirm that they’ll pretty much check you in at any point you just have to email them for a super late check in. The rooftop bar was super cool and a perfect view of the sunset over the mountains! The room is quite small but we found it comfortable. Would stay in here again for sure and would recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! The staff was quick to respond to our needs, and we found the bike rental very convenient. Recommend that North American visitors consider the larger rooms available. As first time Mallorca travelers, the Portifino Hotel met all our needs.
Stayed 3 nights in Apr 2024

8/10 Good

loida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, piscina grande y limpia. Bufet de desayuno variado y rico. Está justo delante del paseo marítimo y de fàcil paseo. Disponen de bicicletas de alquiler. Muy recomendable
Stayed 2 nights in Apr 2024

10/10 Excellent

Cydnee

Travelled with family
Great pool and facilities and staff were incredibly kind and helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Arianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and accommodation, 30 steps from the beach, very clean and cool rooftop bar!
Stayed 2 nights in Aug 2023

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel and the staff was extremely nice
Stayed 3 nights in Aug 2023

8/10 Good

Raymond John

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are small, but functional, ours had a nice sea view from our small balcony. Staff are mostly friendly and service is good. Hotel is clean and well kept, nice swimming pool which was never that busy.
Stayed 14 nights in Jun 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Hotel was good and well located.
Stayed 2 nights in Jul 2023

8/10 Good

Martha

Travelled with group
Liked: Staff & service, property conditions & facilities
This hotel is conveniently located to the airport and a very short walk to the beach! The rooms are small and efficient but nothing special. The pool area is okay. Overall, it’s good quality for the price.
Stayed 2 nights in Jun 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Portofino, this time at the end of our week in Mallorca. We had a comfortable room with a sea view, aircon and powerful shower. There was also a small fridge which was really useful. Check-in was straightforward and our room was ready early. The pool is lovely, with plenty of chairs, loungers and parasols and there is a bar serving food. The beach is a few minutes’ walk away. The rooftop bar is a bonus, with panoramic views and cocktails. The staff were so helpful and friendly, including arranging taxis, giving recommendations for restaurants and advice about buses. Checkout is a generous 12:00. Our flight wasn’t until later in the evening, so we stayed round the pool and were given the use of a single room to shower before we left for the airport. We couldn’t fault the hotel and would definitely stay here again if we had the opportunity. Thank you.
Stayed 1 night in Aug 2022

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a chance find on Expedia and we were very happy. Gorgeous swimming pool, lovely rooftop bar, comfortable lounge in reception while we waited for our taxi. The staff were so friendly and helpful and very welcoming. Our room had comfortable beds, good showers and welcome air conditioning. We didnt have breakfast, but it looked lovely. The beach was a couple of minutes away and we had paella at El Bungalow overlooking the sea, which was really good. Shops and restauants on the doorstep. All in all, a perfect stay for us.
Stayed 1 night in Jul 2022

8/10 Good

Simon

Liked: Staff & service, room comfort
Ciutat Jardi
Good location in a not so touristy area. Local beach is not so nice. Good bars and restaurants near by. Close to palma by bus or taxi. Need more power outlets in the rooms.
Stayed 4 nights in Jul 2022

10/10 Excellent

Lois

Stayed 1 night in May 2022

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and the room was cozy.
Stayed 1 night in May 2022

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

8/10 Good

Saskia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel in a great location
Stayed 8 nights in Oct 2021

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short getaway
This was my second time at the UR Portofino hotel and I wouldn’t hesitate to come back again. Although the rooms are quite small, they are kept in good condition but could do with a bit of a modern upgrade. The hotel is in a fantastic location and the rooftop bar is a must as the views over Palma are amazing. A perfect hotel for a short stay with a lovely pool and beach only a short walk away. Would defonitely reccommend.
Stayed 2 nights in Aug 2021

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice for Palma Hotel
Lovely boutique hotel, service very good, pleasant all round & 1 minute from the sea. Rooms a bit small. Amazing restaurants near.
Stayed 2 nights in Jul 2020