Hotel Primera

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Room service

Pool

Parking included

Laundry

24/7 front desk

Housekeeping

Explore the area

190 E Calle Primera, San Ysidro, CA, 92173

Las Americas Premium Outlets
6 min walk
Tijuana Customs - Garita El Chaparral
18 min walk
San Ysidro Border Crossing
2 min drive
San Diego, CA (SDM-Brown Field Municipal)
15 min drive

Room options

Deluxe Double Room, 2 Double Beds, Accessible

Sleeps 4
2 Double Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Single Room, 1 King Bed, Accessible

Sleeps 3
1 King Bed

Deluxe Double Room

Sleeps 4
2 Double Beds

Deluxe Single Room

Sleeps 3
1 King Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

4 Jan - 5 Jan

About this property

Hotel with free parking, a short walk to Las Americas Premium Outlets

An outdoor pool, a business center, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and ATM/banking services.

Hotel Primera offers 97 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This San Ysidro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

During your stay at Hotel Primera, you're just a quick walk from Las Americas Premium Outlets. Features include free WiFi in public areas and free self parking, plus an outdoor pool.

Free WiFi
Free self parking and RV/bus/truck parking
Take a swim in the outdoor pool
Amenities include a business center, laundry facilities, and a multilingual staff
6 minutes by foot from Las Americas Premium Outlets and a 2-minute drive from San Ysidro Border Crossing

WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Primera. Self parking is free.

This San Ysidro hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Free uncovered self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available

Food and drink

Room service available

Things to do

Designer shops
Outdoor pool

Family friendly

Laundry facilities
Microwave
Outdoor pool
Fridge

Conveniences

ATM/banking services
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Turndown service

Business services

Business centre

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)

Bathroom

Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
Premium channels
TV

Food and drink

Coffee/tea maker
Microwave
Fridge

Access via exterior corridors
Desk
Free local calls
Guidebooks/recommendations
Iron/ironing board (on request)
Phone
Restaurant dining guide
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Early check-in subject to availability

Early check-in fee: USD 25.00

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 25.00 (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Front desk staff will greet guests on arrival.

Property is also known as

San Ysidro Travelodge

Travelodge Motel San Ysidro

Travelodge San Ysidro

Travelodge San Ysidro Hotel San Ysidro

Travelodge San Ysidro Motel

Travelodge Wyndham San Ysidro Motel

Travelodge Wyndham San Ysidro

San Ysidro Super 8

Super Eight San Ysidro

Hotel Primera Hotel

Hotel Primera San Ysidro

Hotel Primera Hotel San Ysidro

Travelodge by Wyndham San Ysidro

Hotel Primera Reviews

3.4

3.4/10

Cleanliness

4.2/10

Staff & service

3.0/10

Amenities

3.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

2/10 Terrible

Luis Alberto

5 Dec 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back

2/10 Terrible

Verified traveller

30 Nov 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund

I check in at the hotel, but when I arrived to the room, I found it really dirty and in terrible conditions. I tell to the lady at the front desk about the situation. She offered me another room but, the rooms were in the same bad and dirty situation. I have pictures of the room as a proof. I asked to the lady at the front desk for a refund, but she said that Hotels.com needs to pay back the money. When I asked at the chat of the website of Hotels.com, the lady who was trying to helped me, she called to the hotel. Unfortunately, the hotel said that I didn´t complain at all and because of that they won´t refund. However it is not true. Then, I received a $50 dolars coupon from Hotels.com, which is no even half of what I paid ($243). I am asking for a 100% refund. The people who is working at Primera Hotel know the terrible conditions they offer to the customers, but they don´t care. I left the hotel because I didn´t feel safe and I didn´t feel confortable.

Stayed 2 nights in Nov 2022

2/10 Terrible

Verified traveller

Business traveller

29 Nov 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE DO NOT GO!!!!

Place is completely rundown in the room. There’s no blankets for the bed sheets on the bed were filthy. there’s no toilet paper there’s no towels the shower my key card kept getting desynchronized I go to reprogram it and some random guy reprograms it for me. Worst place I’ve ever stayed at in my life.

Stayed 2 nights in Nov 2022

2/10 Terrible

Karla

Travelled with partner

28 Nov 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Everything is horrible there. Expedia shouldn't even have that hotel in their site. Poor in everything.The worse place! Horrible customer service

2/10 Terrible

Koji

21 Nov 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The pictures do not look remotely the same. The pictures online are extremely old. The place needs updates with everything. There are no towels or toilet paper in the room. You have to request it at the front desk but they don't tell you. All linnens are stained and dirty. Tv doesnt work. Its loud with the residents they have living there. They have no respect for guests. You literally pay cheap and you get cheap. Spent the extra money for another place. This is not good at all.

Stayed 1 night in Nov 2022

4/10 Poor

Benjamin de

Business traveller

18 Nov 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Floors were duty, sheets where duty, bathroom had mold, microwave was burn inside, no toilet paper, no towels, when I went to the front desk to ask for toilet paper, they just said we don't have any.

Stayed 1 night in Nov 2022

2/10 Terrible

Rigoberto

16 Nov 2022

2/10 Terrible

Mary

Business traveller, Travelled with partner

13 Nov 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I should’ve known from the minute we parked at this property that it was going to be horrible. But It was late and we were tired so we booked at the first hotel that came up without looking at the reviews. The minute we walked into the room, there was a STRONG smell of sewage. There were no pillows or blankets & I honestly thought we were in the wrong room. Walking into the bathroom where the smell was extremely bad, there was a missing light bulb above the sink, a bucket full of water under the sink that had been there for who knows how many days, the sink was STILL leaking and coming into the floor. Also, the toilet was not flushed from I’m assuming the last person that was in there, no toilet paper & there was no shower curtain. I had seen enough and upon walking out my husband also mentioned the furniture being old and chipped away, and the light switch covers that were missing. We went to the receptionist and let her know we could NOT take that room, and she was not surprised as if this is a daily response they get. She then told me she hopes Expedia returns our money. There was another customer in there getting their room key overhearing us & upon waiting for our Uber, we see the same customer walking angrily to the front office and he mentions to us how horrible the room is. Horrible area, horrible room, horrible staff.

Stayed 1 night in Nov 2022

2/10 Terrible

PHILIP, LONG BEACH

13 Nov 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Place is horrible. coackroaches everywhere in the beds gross

Stayed 1 night in Nov 2022

2/10 Terrible

Claudia

7 Nov 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Ramona

Travelled with family and small children

5 Nov 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No tv mold everywhere sheets dirty ac didn’t work

Stayed 1 night in Nov 2022

4/10 Poor

Valerie

29 Oct 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too many red flags

Was looking for a place to stay overnight close to border was going to catch a flight the next day in TJ. I am not a person who is frightened to travel alone, but at arrival there was old dirty mattress piled up red flag #1 in parking lot. I arrived a little before midnight. I booked my stay while driving in. I usually read reviews but could not since I was driving. Before checking in the young woman before me asked for a room change because there was roaches everywhere. Red flag #2 And then when it was my turn the front desk clerk asked if I wanted to preview the room first. I said yes. Well the room was nothing special, the lights were not working and I inspected the room with my flashlight. That was red flag #3. Then I decided to contact hotels.com to help me change my room. And walked to front desk to ask to cancel my reservation along with a couple who has the room next me also was canceling reservation as well red flag #4 long story short I do not recommend even on a budget.

Stayed 1 night in Oct 2022

2/10 Terrible

Elizabeth

Travelled with family

25 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Found cigarette butts everywhere. Housekeeping nowhere to be found

Stayed 1 night in Aug 2022

2/10 Terrible

SILVIA

Travelled with family, Travelled with family and small children

25 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place should not be operating. We arrived and got a room, immediately upon walking in we saw the dirty sheets…beyond dirty. Couldn’t tell if it was blood or mud on both beds. Sheets looked like they’ve never been changed. Went to reception and asked for another room and the attendant told us we could get our money back instead. Late at night, after a 3 hour drive I just wanted to rest. We go to the next room and it’s even worse… cannot begin to explain how filthy and unsanitary this place was.

Stayed 1 night in Oct 2022

4/10 Poor

Alfredo

Travelled with partner

23 Oct 2022

Disliked: Cleanliness

The place was dirty and the building needed to be painted all they needed to spray for insects it looked like a hunted house instead of hotel for family to stay. I will not recommend it to anybody

Stayed 1 night in Oct 2022

2/10 Terrible

Fatima

Travelled with partner

20 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hello, We arrived at the Hotel Primavera. The service at the front desk was very unprofessional and very unpleasant. As we walked up to our room we felt unsafe, the concrete stairs were broke the hallway floor felt uneven and soft as if there is water damage, the place was dirty and damaged all over we hoped the actual room i side was clean as shown on the picture on Expedia but it is NOT the first room we were given was under construction. We walked back to the lobby to I form the front desk and showed her the picture, she gave us a different room that room was not under construction but it smelled so bad. It smelt musty and moldy. The light fixtures were not even installed (as shown in the video) and there were no light bulbs. The bathroom had no towels and wall paper was ripping off. The beds were dirty and there were bugs. And the pictures you have on Expedia of this hotel are false advertisement.

Stayed 1 night in Oct 2022

2/10 Terrible

Ruben, Lake Elsinore

Travelled with family, Business traveller

20 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property should not be listed.

Stayed 1 night in Oct 2022

2/10 Terrible

jessica

Travelled with family

16 Oct 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2022

2/10 Terrible

Abdul

Travelled with family

14 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the dirtiest place to live a lot of cockroaches not feeling safe didn’t sleep at all and……… not recommended at all for any one at any time

Stayed 1 night in Oct 2022

2/10 Terrible

Ed

Travelled with family

13 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I can’t believe Expedia has the place as a Hotel. I will never book through Expedia again.

Stayed 1 night in Oct 2022

2/10 Terrible

Maria Fernanda

Travelled with family

9 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property shouldn’t even be running, mattress and sheets were completely disgusting. Place full of homeless people, felt super unsafe

Stayed 1 night in Oct 2022

2/10 Terrible

Manoj

28 Sept 2022

Stayed 1 night in Sep 2022

2/10 Terrible

David

28 Sept 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No o television in room. Room was not useable for guest... Refuse to find an room Request a refund for the room

Stayed 3 nights in Sep 2022

2/10 Terrible

Osvelia

27 Sept 2022

Disliked: Amenities, property conditions & facilities

Stayed 1 night in Sep 2022

2/10 Terrible

Alicia

27 Sept 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AWAY!’

I wish I could've took pictures of this place and i don't even know where to start! First , reception area was filthy! We get our room turn on the light and an INFESTATION OF ROACHES! The AC had roach nests , looked straight from a horror movie!! The walls had grimy stains of i don't even want to know what it was!! Yes we did get our money back as we didn't even last 2 minutes, receptionists knew exactly we wanted our money back as she saw us walking in without hesitation. If only this place could be reported! WORST OF THE WORST!!!

Stayed 1 night in Sep 2022