SureStay Hotel by Best Western San Rafael

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping

24/7 front desk

Breakfast included

Air conditioning

Parking included

Free WiFi

Explore the area

865 Franciso Blvd East, San Rafael, CA, 94901

Mission San Rafael Arcangel
3 min drive
Marin Country Mart
5 min drive
Larkspur Ferry Terminal
5 min drive
San Rafael, CA (SRF)
9 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Sleeps 3
1 Queen Bed and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Similar properties

Breakfast included

Pet-friendly

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Hotel in San Rafael with free breakfast and a 24-hour front desk

A 24-hour front desk, free newspapers, and RV/bus/truck parking are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine.

SureStay Hotel by Best Western San Rafael offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western San Rafael. During your stay, you'll be close to Marin Country Mart. Free breakfast, free WiFi in public areas, and free self parking are available.

Free self-serve breakfast served daily
Free WiFi
Free self parking
Amenities include free lobby newspapers and a vending machine
Just a 3-minute drive from San Francisco Bay and a few minutes from Mission San Rafael Arcangel

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western San Rafael also features a vending machine, complimentary newspapers in the lobby, and RV/bus/truck parking. Free self parking is available.

This San Rafael hotel is smoke free.

Guests are served free self-serve breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free self-service breakfast available daily 7:00 AM–9:00 AM

Family friendly

Free cots/infant beds
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Free newspapers in reception
Vending machine

Guest services

24-hour front desk
Daily housekeeping

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Assistive listening devices available
Braille signage
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
LED TV

Food and drink

Coffee/tea maker
Fridge

Access via exterior corridors
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 15.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

San Rafael Travelodge

Travelodge in Hotel San Rafael

San Rafael Travel Lodge

Travel Lodge San Rafael

Travelodge San Rafael Hotel

Travelodge San Rafael

Travelodge Wyndham San Rafael Hotel

Travelodge Wyndham San Rafael

Travelodge San Rafael Hotel San Rafael

San Rafael Travelodge

San Rafael Travel Lodge

Travel Lodge San Rafael

Travelodge in San Rafael

Surestay By Best Rafael Rafael

Travelodge by Wyndham San Rafael

SureStay Hotel by Best Western San Rafael Hotel

SureStay Hotel by Best Western San Rafael San Rafael

SureStay Hotel by Best Western San Rafael Hotel San Rafael

SureStay Hotel by Best Western San Rafael Reviews

6.2

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

Christopher

24 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

alysa

23 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Initially arriving they write down your card information to paper, which is very concerning that it’s not being input to a SureStay system of record online. I have photos of the rooms lack of cleanliness to include a large amount of food splattered across the curtains and large liquid across the wall. Additionally the carpet was very stained and looked . The shower and bath was clean but the room was a 5/10. Paid way too much for the quality

Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Business traveller, Travelled with family, Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio, muy atentos ,exelente limpieza los recomiendo un 100%

Stayed 4 nights in Aug 2024

10/10 Excellent

Joan

Travelled with partner

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully maintained. Pleased to find fresh fruit offered at breakfast. Many upgrades from our last visit. Iron in room. Everything was just the way we hoped it would be. A good nights rest. Good food nearby.

Stayed 1 night in Jul 2024

6/10 Okay

SAMUEL

1 Aug 2024

Stayed 3 nights in Jul 2024

2/10 Terrible

Fernando

1 Aug 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Vanessa

1 Aug 2024

Liked: Cleanliness, property conditions & facilities

Was quite and clean

Stayed 2 nights in Jul 2024

8/10 Good

Bipin

Travelled with family

30 Jul 2024

Liked: Staff & service, amenities, property conditions & facilities

It’s Budget Friendly

Stayed 4 nights in Jul 2024

10/10 Excellent

Jacqueline

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

6/10 Okay

Phil

Travelled with partner

29 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Property is dated. Bed was ok. Near freeway so noise an issue. Ants in bathroom. Free breakfast was basic. You get what you pay for

Stayed 1 night in Jul 2024

8/10 Good

Cing

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Janice

22 Jul 2024

I will not go there- we visited and left instead of staying the night

Stayed 1 night in Jul 2024

6/10 Okay

Carlos

7 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Jul 2024

2/10 Terrible

FARZAN

6 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Julie, Visalia

Travelled with partner

30 Jun 2024

Liked: Cleanliness, amenities

Overall good room. Bed was comfortable. Small breakfast was provided. Front desk took a long time to come to the office. We had to ring the bell twice. The TV in the room didn’t have channels or I couldn’t figure it out. They should provide directions on how to use tv.

Stayed 1 night in Jun 2024

8/10 Good

McArthur

Travelled with family, Business traveller

29 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good stay

Stayed 1 night in May 2024

2/10 Terrible

prajesh

28 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Theo

27 Jun 2024

Stayed 2 nights in Jun 2024

8/10 Good

Cornelia

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The location is very convenient, but just below the elevated freeway. However with the windows closed the noise is not bad at night. The area is not very attractive. We had a glitch with our reservation. Expedia took care of it. Would I stay again- no. I’d pay a bit more to be in a better area.. for just driving thru and needing a good nights stay this will do.

Stayed 1 night in Jun 2024

8/10 Good

Brian

Travelled with family and small children

18 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was very happy with our stay. Staff were extremely friendly and accommodating.

Stayed 3 nights in Jun 2024

4/10 Poor

Lucia

17 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Bathroom makes noise out of no where, tv didn’t work at all, flies greeting you, dirty carpet. Wasn’t a pleasure to stay there

Stayed 2 nights in Jun 2024

10/10 Excellent

Kurt

13 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Brian

13 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very friendly, room was very clean.

Stayed 1 night in Jun 2024

2/10 Terrible

Donald

11 Jun 2024

I found pubic hairs attached to the sheets in my room. Additionally, I requested an ADA compliant room, ADA parking is not available in front of the rooms. The owners/managers utilize the Ada parking space for a family member living at the property. Other Ada compliant parking is available at the front of the building, but not in front of the rooms that are for handicap customers. Facility does not provide enough condiments for coffee in the rooms.

Stayed 1 night in Jun 2024