Holiday Inn & Suites Santa Maria by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Santa Maria by IHG

Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Point of interest
Exterior
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Hot tub
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
2100 N Broadway, Santa Maria, CA, 93454
  • Boomers! Santa Maria
    ‪8 min walk‬
  • Santa Maria Civic Theatre
    ‪19 min walk‬
  • Rancho Bowl
    ‪2 min drive‬
  • Santa Maria, CA (SMX-Santa Maria Public)
    ‪15 min drive‬

Room options

Room, 2 Queen Beds, Accessible

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Ground Floor

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Queen Bed

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn & Suites Santa Maria by IHG

Hotel with a fitness center, a quick walk to Boomers! Santa Maria
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn & Suites Santa Maria by IHG offers 207 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Santa Maria by IHG. During your stay, you're just a quick walk from Boomers! Santa Maria. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from Boomers! Santa Maria and a 2-minute drive from Rancho Bowl
  • Pets welcome for a fee (restrictions apply)
Holiday Inn & Suites Santa Maria by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1800 square feet (167 square meters) and includes conference space. The business-friendly Holiday Inn & Suites Santa Maria by IHG also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee.
Guests can enjoy cooked-to-order breakfast for a fee.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee: USD 7-20 per person

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1800 square feet)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 3 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Santa Maria
Holiday Inn Santa Maria

Holiday Inn & Suites Santa Maria by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 417 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 118 out of 1005 reviews
Rating 2 - Terrible. 102 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

julian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was dirty
Stayed 1 night in Nov 2024

10/10 Excellent

vanesa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was good
Stayed 1 night in Nov 2024

4/10 Poor

Desiree

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Jose

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Construction during my stay
I’ve stayed here my last 8 business trips usually lasting a week. I must say I’m a little disappointed when booking hotel it doesn’t mention anywhere of construction going on which unfortunately was happening during my stay. To top it off I arrived 10pm Sunday after a long trip and they were having trouble with the key card machine. I had to wait 10 mins to check in and then I needed to wait for someone to let me in the room. Now to be clear the service was awesome they gave me some drink vouchers for the bar but still not what I wanted to deal with during my trip.
Stayed 5 nights in Nov 2024

4/10 Poor

Richard

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Upfront Communications
Trying to check in, first operator said possibly, to call back in an hour. Second operator said no, matter if factly, not till 2:30. Check in later and then was notified of ongoing renovations being done on site. No prior notice. Very poor communication about the construction and lack of enough parking due to contractor’s equipment taking up numerous parking areas. Hallways dirty with drywall debris. Sad
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities
Odd smell in hallways
Stayed 3 nights in Nov 2024

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

4/10 Poor

cheryl

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was limited in the back of hotel which had dumpsters from construction. Wont stay st this hotel again, carpet in room was stained . I requested a room near elavotor and handycap parking due to hip surgery and no parking was available so we had to park at the front of hotel and walk a ways to room 365...
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was no parking due to construction
Stayed 2 nights in Nov 2024

10/10 Excellent

david

Stayed 1 night in Nov 2024

10/10 Excellent

Esteban

Stayed 4 nights in Oct 2024

8/10 Good

Hanna

Stayed 2 nights in Oct 2024

2/10 Terrible

Keren

Stayed 1 night in Oct 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Stayed 1 night in Oct 2024

10/10 Excellent

Elvis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Martin

Travelled with family
TV didn’t work and neither the telephone to report the problem. It was at nighttime when noticed the TV didn’t turn on
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Cleanliness was horrible found fake nails on the floor and empty water bottles in the room.
Stayed 1 night in Oct 2024

2/10 Terrible

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel EVER!!
I booked a king kitchenette and got a dbl queen with a fridge and microwave, coffee maker and sink. NO POTS, pans, dishes, dishwasher! The coffee maker didNOT work, the shower didNOT work, there was cold air coming in from the sliding door, the shower DIDNOT work, I had to wash my hair in the sink, no hairdryer! Very disappointed!!
Stayed 1 night in Oct 2024

10/10 Excellent

Icela

Liked: Cleanliness, staff & service, property conditions & facilities
Good hospitality
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024