Dolphin Bay Resort and Spa

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Dates

December 2024

January 2025

Suite, 2 Bedrooms, Ocean View (Ground Floor)

Suite, 2 Bedrooms, Poolside (Ground Floor) | Living area

Suite, 1 Bedroom, Oceanfront | View from room

Breakfast, lunch, dinner served; Californian cuisine, pool views

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot tub

Pet-friendly

Pool

Bar

Spa

Room service

Explore the area

2727 Shell Beach Rd, Pismo Beach, CA, 93449

The Spa at Dolphin Bay
1 min walk
Pismo Preserve
5 min walk
Avila Hot Springs
2 min drive
San Luis Obispo, CA (SBP-San Luis Obispo County Regional)
15 min drive

Room options

Suite, 2 Bedrooms, Ocean View (Ground Floor)

149 sq m
Ocean view
Sleeps 6
2 King Beds

Suite, 2 Bedrooms, Poolside (Ground Floor)

149 sq m
Sleeps 6
2 King Beds

Suite, 1 Bedroom, Non-Ocean View

93 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Oceanfront

149 sq m
Ocean view
Sleeps 6
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Full-sized fridge, microwave, oven, stovetop

Suite, 1 Bedroom, Oceanfront

93 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Bedrooms, Oceanfront

149 sq m
Ocean view
Sleeps 6
2 King Beds

36-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 Bedroom, Partial Ocean View

93 sq m
Sleeps 4
1 King Bed

Suite, 2 Bedrooms, Pool View

149 sq m
Sleeps 6
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View

93 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Penthouse, Oceanfront

195 sq m
Ocean view
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View, Ground Floor

93 sq m
Sleeps 4
1 King Bed

Penthouse, Pool View

195 sq m
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View, Ground Floor

93 sq m
Ocean view
Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

Kids pool

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Beach resort with a 24-hour business center and a poolside bar

Guests of this beach resort will appreciate convenient onsite amenities such as a spa tub and a fitness center.

Dolphin Bay Resort and Spa offers 60 accommodations, which are accessible via exterior corridors and feature iPod docking stations and washers/dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels and DVD players. Accommodations at this 4.5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. There are 15 hot springs open between 8:00 AM and 10:30 PM.

During your stay at Dolphin Bay Resort and Spa, you're just a quick walk from The Spa at Dolphin Bay. You'll find features like free valet parking and free wired internet, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.

Free wired Internet
Free valet parking and self parking
Enjoy Californian cuisine and ocean views while dining at Lido at Dolphin Bay
Full breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the spa tub
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a sauna, and yoga classes
Just a 4-minute drive from Pismo Beach Pier and 12 minutes from California Polytechnic State University, San Luis Obispo
Airport and local-area shuttle service available for a fee
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

As a guest of Dolphin Bay Resort and Spa, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free wired Internet.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Dolphin Bay Resort and Spa. An area shuttle within 15 mi and an airport shuttle (available on request) are available for a fee. Free self parking and valet parking are available. A complete renovation of Dolphin Bay Resort and Spa was completed in April 2016.

This 4.5-star Pismo Beach resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.

Lido at Dolphin Bay - This poolside restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Electric car charging station on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge) from 10:00 AM to 6:00 PM
Airport shuttle on request
Local area shuttle (surcharge) up to 15 mi

Food and drink

Full breakfast available for a fee daily 8 AM–11 AM: USD 15-50 for adults and USD 1-25 for children
1 restaurant
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Lido at Dolphin Bay

Things to do

Bike rentals
Fitness centre
Outdoor pool
Private picnics
Private winery tours
Public winery tours
Sauna
Spa services
A hot tub
Wine-tasting room
Yoga classes

Family friendly

Art supplies
Children's games
DVD player
Free cots/infant beds
Full-sized fridge
High chair
Kitchen
Laundry facilities
Microwave
Outdoor pool
Pool gate
Separate dining area
Sofa bed
Washer/dryer

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool umbrellas
Terrace
Vineyard

Spa

15 hot springs
4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Handrails in stairwells
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchairs available on site

Couples dining
Renovated entire property – April 2016
Romance packages available
Smoke-free property

Room amenities

Bedroom

Bed sheets
Ceiling fan
Down duvet
Free cots/infant beds
Heating
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding
Queen sofa bed

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

36-inch flat-screen TV
TV channels
DVD player
iPod dock

Food and drink

Champagne service
Coffee/tea maker
Cookware/dishes/utensils
Dining room
Dishwasher
Kitchen
Microwave
Oven
Fridge
Stovetop

Access via exterior corridors
Desk
Free local calls
Free newspapers
In-room massage
Individually decorated
Individually furnished
Iron/ironing board
Safe
Separate sitting area
Turndown service
Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 65 per accommodation, per day
Weight limit: 4 lbs per pet
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 34.05 per accommodation, per night

The resort fee includes:

Concierge service
Faxes
Fitness center access
Housekeeping
Internet access
Newspaper
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 15 to 50 for adults, and USD 1 to 25 for children
Airport shuttle fee: USD 15 per person (roundtrip)
Pet fee: USD 65 per accommodation, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Dolphin Bay Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

Pool access available from 8:00 AM to 10:00 PM.
Hot springs access available from 8:00 AM to 10:30 PM.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bay Dolphin

Dolphin Bay

Dolphin Bay Pismo Beach

Dolphin Bay Resort

Dolphin Bay Resort Pismo Beach

Resort Dolphin Bay

Dolphin Bay Hotel Pismo Beach

Dolphin Bay Resort And Spa

Dolphin Bay Resort Spa

Dolphin Bay And Spa Pismo

Dolphin Bay Resort And Spa Resort

Dolphin Bay Resort And Spa Pismo Beach

Dolphin Bay Resort And Spa Resort Pismo Beach

Dolphin Bay Resort and Spa Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Verified traveller

Travelled with family

5 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing room- huge and clean with every amenity. The hotel grounds are gorgeous and the cliffside views spectacular.

Stayed 3 nights in Aug 2021

8/10 Good

Felicia, Placentia

Travelled with family

23 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very nice, our room was excellent and the pool was really well maintained. We had a 2 bedroom unit near the pool that was great for our group of 5. The pool area did get a bit rowdy. We also found there to be limited on-site food options. The Lido restaurant was a little pricy as a family option. We got some drinks there a few times and had a issues with the staff, including on the last night when the bartender appeared to be impaired. Otherwise, the location in Shell Beach lends itself to good views, but you have to drive to get to a sandy beach. Overall, very nice option for a family with comfortable, well-appointed suites that feel quite luxurious.

Stayed 3 nights in Aug 2021

6/10 Okay

Wilson

Travelled with family

13 Aug 2021

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Fruit flies

Nice hotel and staff were really pleasant and accommodating. Pool incredibly warm and very nice attendants. We stayed in a one bedroom unit which was very well sized and comfortable. BUT, one drawback. When we checked in we noticed a lot of fruit flies in our room. Easily more than a hundred, maybe 200? I asked the valet to inform the front desk and I called down and they said it was somewhat normal? I went down and asked if we could change rooms or pay to upgrade to any room without bugs. Front desk said they were fully booked but did send maintenance to set up fly traps. First night traps killed about 5, but I swatted about 50. Second night I killed near 150 (evidence below). Third night was fine with just a dozen randomly popping up. But not what you want on a vacation for excess of $500/night.

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children

8 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the pool and view and cleanliness and ease of parking and room service. At times it was quite loud and busy at pool. Would have been great to have a few more fire pits near cliff view.

Stayed 4 nights in Jul 2021

10/10 Excellent

Joe

2 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group

2 Jul 2021

Liked: Staff & service, amenities, property conditions & facilities

They dont have us in system at first so the manager shes so nice she gave us upgraded room and because we have to wait for room to clean she offered some free appetizer at the bar while were waiting.

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family

28 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a 2 bedroom beachfront unit with a beautiful view. The unit is very spacious and attractively furnished. We had a pleasant stay. The area around Pismo beach does not have much to do though. We visited a beach and Morro Bay. The only complaint is the price is high on this hotel. We paid $1000 per night for our stay. Also we were not able to eat at the hotel restaurant as we did not have a reservation (despite having lots of open table). The pool looks decent but we did not use it as we saw lots of babies in diapers.

Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

21 Jun 2021

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family

17 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel has waterfront view with astonishing landscape. We had one bedroom which size is bigger than most of other properties we stayed (we are travelers and stay in many compatible hotels). The bed is comfortable which is a good measurement if a hotel is up to a par for me, as to others. Services here are great in general, though they missed a couple small items that we requested in our room services. Overall, it’s a great place to stay. Will recommend.

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller

2 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay with family. The staff was very friendly and helpful. Facilities were great. Will definitely stay again at the resort

Stayed 1 night in May 2021

8/10 Good

Verified traveller

1 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner

1 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, excellent service by all staff including all restaurants, front desk, and valet.

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller

12 May 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the rooms are suites, it’s not your typical hotel. There’s a full kitchen living room and a washer and dryer which came in handy. The pool is heated there’s a trail that takes you down to the beach. Great hotel will definitely stay again.

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner

10 May 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and room was much larger than I expected.

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family

10 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets

10 May 2021

Disliked: Amenities

First time we used this hotel. As a worldwide traveler in the past 30 years, I have to say this facility is quite a disappointment. Not so much about the hotel itself, which enjoys a wonderful location, but all to do with the amenities, their rigid policies and their attitude. We booked a penthouse with two bedrooms. Views are spectacular but the room has practically no amenities, besides the room itself.No welcome drinks or fruits or flowers (that typically come with a place you pay so much), no bath robes, no slippers, no wine classes (just some water glasses), and the toiletries are very basic, even the tissue box was almost empty (just a few pulls emptied the box!) For over $1000 that we paid for the night, we would expect the hotel to be a bit more accommodating, but their 11am check out time is so rigidly enforced with front desk clerks simply coldly telling you “sorry, we don’t do late checkout!”, looking at us like we are aliens. All we were asking is to extend the check out to 1pm the latest to accommodate a call that requires a quiet place, but the small request was rejected at both check in and checkout with no explanation other than it’s their policy and they simply just don’t do it. To be fair to the clerks, they did however allow us to remain on their property upon checking out (which is a surprise since it seems to imply this hotel does not permit visitors to stay on their property if you are not a paying hotel guest!) Quite a memorable $1000 dollar night stay!

Stayed 1 night in May 2021

10/10 Excellent

CHRISTINA

10 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

2 May 2021

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner

2 May 2021

Liked: Cleanliness

Place was just ok. Expected a nicer resort. Lots of kids at the pool, more family than couples oriented. Suite could also have been more luxurious, it was just a larger version of a basic room. Some front desk staff had an attitude. Spa and massage were just ok as well, nothing to write home about.

Stayed 2 nights in Apr 2021

10/10 Excellent

Michael

29 Apr 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2021

8/10 Good

Lee

Travelled with group

30 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pismo accommodation

The unit was pleasant. Not a value in the least. Unless you are going to spend time at the property, I do not recommend.

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner

7 Mar 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was mine and my family’s first time at dolphin bay and it was nothing but amazing. Paid for a pool view got a beach view. Staff is friendly, super nice and amazing, the room was by far super clean and nice. Room service was super fast at getting our food to us.

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family

24 Feb 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Clean and comfortable, however staff not friendly and treated our family different then other families.

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner

23 Feb 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What can’t I say about this property? The customer service from the moment my family and I stepped on the property was amazing. The suite was beautiful, clean and beyond my expectation. Very family and pet friendly property. Definitely staying here again!

Stayed 2 nights in Feb 2021