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The Urban

2.5 star property

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Photo gallery for The Urban

Property amenity
Desk, free WiFi, bed sheets
View from property
Lobby lounge
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
507 Bush Street, San Francisco, CA, 94108
  • Union Square
    ‪4 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • Palace Hotel
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪17 min drive‬

Room options

View all photos for Double or Twin Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Single Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, Shared Bathroom (1 Twin Bunk Bed)

Desk, free WiFi, bed sheets

Room, Shared Bathroom (1 Twin Bunk Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

Concierge desk

Grant Plaza Hotel

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk
3.8 out of 5, Good, (1008)
The price is €102
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Grant Plaza Hotel

About this property

The Urban

Hotel with a 24-hour front desk, a short walk to Union Square
A snack bar/deli, a microwave in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request.
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at The Urban. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a snack bar/deli and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, an ATM, and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Union Square and 12 minutes by foot from Moscone Convention Center
There's a snack bar/deli on site. Public spaces have free WiFi. The Urban also features a vending machine, laundry facilities, and an ATM.

This San Francisco hotel is smoke free.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer (on request)
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Mini fridge

More

  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 7 years old and younger aren't allowed at this property.

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

The Urban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 249 out of 828 reviews
Rating 8 - Good. 378 out of 828 reviews
Rating 6 - Okay. 119 out of 828 reviews
Rating 4 - Poor. 46 out of 828 reviews
Rating 2 - Terrible. 36 out of 828 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 4 nights in Nov 2024

4/10 Poor

Zaal

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The desk staff was amazing
Stayed 1 night in Aug 2024

6/10 Okay

Edge

Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was sagging and uneven lose most sleep Thank you for the early check in Water in the shower very low pressure Same as sink The door when you buzz in has problems Better if the guest card was working on the main door entrance
Stayed 1 night in Oct 2024

8/10 Good

Louis Serge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very nice especially Hans, Armida and Tracy. They are very accommodating with my request. I enjoyed staying at this hotel. It's worth money spent. The place is nice and close to various business establishments. It is highly recommended to budget conscious travelers.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Stayed 5 nights in Oct 2024

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stay in San Fran. Lots of food options close by. Super close to china town. The room was super small, but it was perfect for a quick stay
Stayed 2 nights in Sep 2024

8/10 Good

Shane

Liked: Staff & service
clean well run basic accommodation in a good location
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service
Great for solo mission!
Stayed 2 nights in Sep 2024

8/10 Good

Poul

Stayed 4 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service
no frills, great location,
Stayed 3 nights in Sep 2024

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service
The hotel offers no frills essentials for a stay in the heart of SF. Clean rooms, comfortable beds and good value for money.
Stayed 2 nights in Sep 2024

4/10 Poor

Eros

Business traveller
Disliked: Amenities, property conditions & facilities
There are no bathrooms in the rooms, no elevator, no AC. Building is old. Beds are uncomfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 6 nights in Aug 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds are really uncomfortable, set up is weird with no bathroom in your room and shared hall way bathrooms. My window had no screen or circulation. Staff was nice but facility was more like a hostel than a hotel
Stayed 3 nights in Sep 2024

8/10 Good

AV the

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Small room but very comfortable
Stayed 1 night in Sep 2024

8/10 Good

Fuat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
ON SEPT 1, I CHECKED INTO THE HOTEL. I WAS TOLD BY TRACY, THE FRONT CLERK, THAT I COULD STAY AT THE THE RATE OF $442, INDEFINITELY, & THERE WAS NO LIMIT. SHE SAID THAT, I COULD HAVE 2 CATS, WITH NO ESA, & NO DEPOSIT.. ON SEPT 7, SHE ENTERED MY ROOM & LEFT ME A NOTE, STATING THAT THE RENT FOR THE NEXT 2 WEEKS WOULD BE $3205.28. I WAS IN SHOCK, SINCE SHE HAD TOLD ME ORIGINALY, THAT MY RENT WOULD BE FIXED AT $442. ON SEPT 8, I WAS GOING TO PAY FOR 2 WEEKS AT $442, A WEEK. ASAD SHAIKHJI, THE ASST. MANAGER INFORMED ME THAT THE RENT FOR 2 WEEKS WAS $3205.28. I WAS NOT INFORMED EARLIER & I HAD NO WHERE TO GO. BECAUSE OF THE SALESFORCE CONVENTION ALL THE HOTELS WERE BOOKED, UNLESS YOU WANTED TO STAY IN THE TENDERLOIN .AT OF THE GOODNESS OF HIS HEART, HE GAVE ME 1 NITE, AT THE EXPEDIA RATE. ON MONDAY, SEPT. 9. I CHECKED OUT AT 7:30 & GOT MY $100 DEPOSIT BACK.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at the Urban, but not my last! It is a very clean and comfortable hotel!
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service
Very convenient place to stay. Basic accommodation but comfortable and well run with friendly helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Amenities
A terrific budget place. Room was small and minimal but I slept well. They keep it quite clean. I enjoyed the coffee in the morning. There is lots of traffic on bush street if you are near there. 4 to 5 blocks to the Powell Bart station — I would exercise caution at night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abigail

Stayed 1 night in Jul 2024