The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Reception
Standard Room, 1 Queen Bed, Non Smoking
Reception
Exterior
40-inch LCD TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
524 Sutter Street, San Francisco, CA, 94102
  • Union Square
    ‪2 min walk‬
  • SF Masonic Auditorium
    ‪6 min walk‬
  • Warfield Theatre
    ‪10 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪17 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Single Bed, Accessible, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Cartwright Hotel - Union Square BW Premier Collection

Hotel with a 24-hour front desk, near Lombard Street
This smoke-free hotel features coffee/tea in a common area, a business center, and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of The Cartwright Hotel - Union Square BW Premier Collection's walkable location. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus a business center and concierge services. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Oracle Park and a few minutes from Lombard Street
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection.

This 3-star San Francisco hotel is smoke free.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 656 ft (USD 35.00 per night)

Food and drink

  • Coffee/tea in a common area

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (1173 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • Portable bath seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1010 reviews
Rating 8 - Good. 276 out of 1010 reviews
Rating 6 - Okay. 74 out of 1010 reviews
Rating 4 - Poor. 31 out of 1010 reviews
Rating 2 - Terrible. 36 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

nicole

Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
It was very SF old style interior
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Alexia

Disliked: Cleanliness, staff & service, property conditions & facilities
They refused to give me fresh sheets at 12 am because I spilt water on my bed.
Stayed 2 nights in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly think it wasn’t the right weekend to go. There was strikes in other hotels and it was so noisy. The noise kept me up and woke me up early. The rooms are small. It’s ideal for a couple.
Stayed 2 nights in Nov 2024

10/10 Excellent

zahra

Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for an overnight stay.
Stayed 1 night in Nov 2024

8/10 Good

M

Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Ed at front desk was very nice and helpful. Enjoyed our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I believe his name was edwin or edward checked us in. he was extremely kind and helpful with the process. was a nice trip and felt safe at night knowing the hotel was accessible only through a key card.
Stayed 2 nights in Nov 2024

8/10 Good

Vannesa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel was in a convenient walking area with lots of shops near by. Our only complaint was the bed sheets were stained. That was off putting. Otherwise, this hotel was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Annarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and hotel was very clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating, even though my needs were minor (lock box at the desk for my passport, ice). Always greeted and made to feel like a valuable guest. The protests in the area made for a loud evening and morning, but thankfully stop between 10pm til 7am. My room was clean but small, which is fine as a solo traveler. Desk was available if you need to work on a computer, and the bed was comfortable. Both AC and an heater are available, as well as a fan. A cool historic hotel, and the fireplace in the lobby is nice to sit by on a chilly evening! Would definitely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Alma

Stayed 3 nights in Oct 2024

8/10 Good

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money at this property. Beware parking is 40 dollars per night (but that’s the usual price around the area not that the hotel is making it more expensive than otherwise). Other than that, excellent place to stay in downtown San Francisco on budget. Staff is friendly, rooms are clean. Window view of a brick wall and long walk to nearest Bart station are downsides.
Stayed 1 night in Nov 2024

10/10 Excellent

CHACKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

8/10 Good

Adilene

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was excellent but honestly the room had very small space to walk around it felt very tight and could barely fit in the shower
Stayed 1 night in Oct 2024

10/10 Excellent

Olger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, and the staff & service 5/5 stars, thank you for everything! Great choice, near all important things like stores, transportation, etc.
Stayed 2 nights in Oct 2024