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4.2 out of 5

"Excellent welcome and free complimentary upgrade given on arrival. " More

By a verified traveller on Thu 13 Jul 2023

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Deluxe Room (Hotwire ROH)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds (Superior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Riu Plaza Fisherman's Wharf. During your stay, you're just a quick walk from Pier 39. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Within a 10-minute walk of Pier 39 and Aquarium of the Bay

Hotel Riu Plaza Fisherman's Wharf ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Plaza Fisherman's Wharf

Everyone (5) Couples (7) Family (4)
5 out of 5
Excellent welcome and free complimentary upgrade given on arrival.

Posted by on 13 Jul 2023

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5 out of 5
Excellent location with everything within a short walking distance

Posted by on 20 Mar 2023

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4 out of 5
We had a great stay here: the room was large, comfortable and clean, the pool was great and the heated seating outside was a nice touch. The rooms aren't brilliantly soundproofed so there was some noise from upstairs and next door though.

Posted by on 10 Jun 2022

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3 out of 5
Everything was very good, except for the breakfast. The breakfast room is not big enough for all guests, so at peak times (from 8am) you have to wait about 20 minutes to be allocated a seat. However, the breakfast itself is very good and plentiful.

Posted by , from Rickenbach bei Schwyz on 14 Aug 2024

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Comment from Hotel Management

20 Aug 2024 by Online Reputation Manager

Dear Damian,Thank you very much for choosing Riu and for sharing your feedback.As we strongly believe that customer comes first, it is truly saddening to find that you were not completely satisfied with your recent experience due to the inconveniences that you had suffered. Your experience is not reflective of the service we wish to provide and we have of course passed your concerns to the relevant department for an appropriate follow up and we sincerely hope that you will give us another chance to welcome you again and share a more pleasant experience.We remain sincerely,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

5 out of 5

Posted by on 25 Jul 2024

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3 out of 5
B&B Hotel wirh very good breakfast Partially some modernisation necessary

Posted by on 19 Jul 2024

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Comment from Hotel Management

22 Jul 2024 by Hotel Riu Plaza Fisherman’s Wharf

Dear Andreas,Thank you very much for choosing Riu and for sharing your kind comments.As we strongly believe that guests come first, we regret to find that you were not happy with some aspects of your recent stay.We have passed your concerns to the management department for an appropriate follow up.We hope to welcome you again and share a perfect experience.Best Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

4 out of 5
A clean, tranquil hotel close to the Fishernan's Wharf. Very good breakfast.

Posted by on 9 Jun 2024

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4 out of 5
Gute Lage, Frühstück gleicht einer Massenabfertigung in einer Grosskantiene, Essen aber OK

Posted by on 2 May 2024

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Comment from Hotel Management

6 May 2024 by Hotel Riu Plaza Fisherman’s Wharf Online Reputatio

Sehr geehrter Mathias,Wir sind so dankbar zu lesen, dass Sie uns die Gelegenheit gegeben haben, zu beweisen, dass all die positiven Bewertungen, die wir haben, auf der Realität unseres Hotels und dem Ergebnis der Arbeit unseres reizenden Personals beruhen.Dennoch werden wir Ihre Kritik zur Kenntnis nehmen und Verbesserungen vornehmen.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Management

4 out of 5
Gute Unterkunft in guter Lage. Leider ist alles sehr ringhörig. Wenn jemand im oberen Stock herumläuft, bewegt sich der Boden wie auch das Bett. Gutes Frühstück. Leider etwas zu hektisch. Frühstücksraum zu klein für Anzahl Gäste.

Posted by on 16 Mar 2024

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Comment from Hotel Management

19 Mar 2024 by Online Reputation Manager

Sehr geehrter Christian,vielen herzlichen Dank für Ihre Bewertung.Es freut uns sehr zu erfahren, dass Sie mit der Unterkunft, unserer zentralen Lage in Fisherman’s Wharf sowie dem guten Frühstück zufrieden waren.Unsere Priorität liegt darin immer unser Bestes zu geben, damit sich alle unsere Gäste wohl fühlen und wir können Ihnen versichern, dass alle unsere Zimmer die vorgegebenen Bestimmungen zur Schallisolierung erfüllen. Dass Sie dennoch über Hellhörigkeit klagen, ist uns sehr unangenehm und wir entschuldigen uns auch für etwaige Unannehmlichkeiten bei der Organisation des Frühstückbuffets. Sicherlich werden wir Ihr Feedback an die entsprechenden Stellen im Hause weiterleiten.Wir würden uns freuen Sie erneut als Gast begrüßen dürfen.Mit freundlichen Grüßen,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

4 out of 5
Hatten 2 gute Aufenthalte. Leider war der 2 Check In unfreundlich, aber sonst ist das Personal aufmerksam und freundlich

Posted by on 24 Feb 2024

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Comment from Hotel Management

26 Feb 2024 by Online Reputation Manager

Sehr geehrter Michel,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es ist anhand Ihrer guten Bewertung wundervoll zu wissen, dass wir Ihren Aufenthalt angenehm gestalten konnten und Sie zufrieden waren. Dennoch ist uns bei Ihnen leider nicht gelungen Sie in allen Aspekten zu überzeugen. Gerne besprechen wir die aufgeführten Punktein Bezug auf den Check-In mit den zuständigen Kollegen.Bitte besuchen Sie uns erneut hier in unserem Hause.Mit freundlichen GrüßenHotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

About the Hotel Riu Plaza Fisherman's Wharf

Location 2500 Mason St, San Francisco, CA 94133

Property Features

Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee. This San Francisco hotel is smoke free.

  • 1 building
  • 531 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1975
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Francisco Station (4.1 km / 2.6 mi)
  • Metro station: Beach St & Mason St Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Northpoint Restaurant – On-site bar. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.2 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 60.42 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fisherman's Wharf Sheraton
  • Sheraton Fisherman's Wharf
  • Sheraton Hotel Fisherman's Wharf
  • San Francisco Sheraton
  • Sheraton Fishermans Wharf
  • Sheraton San Francisco
  • Sheraton Fisherman's Wharf Hotel
  • Sheraton Fisherman's Wharf
  • Riu Plaza Fisherman's Wharf
  • Sheraton Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf San Francisco
  • Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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