Hotel Bijou

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bijou

Interior
Property entrance
Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Warfield Theatre
    3 min walk
  • Union Square
    5 min walk
  • Westin St Francis Hotel Glass Elevators
    6 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Our customers tell us they can't get enough of the helpful staff at Hotel Bijou. During your stay, you're just a quick walk from Westfield San Francisco Centre. Enjoy features like free breakfast and free WiFi in public areas, plus a business center.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Amenities include a front-desk safe, locker space, and a business center
  • 14 minutes by foot from Moscone Convention Center and a 3-minute drive from Oracle Park
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hotel Bijou also features multilingual staff, coffee/tea in a common area, and concierge services. A complete renovation of Hotel Bijou was completed in January 2019.

This 4-star San Francisco hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 250 ft (USD 55.00 per night), from 6:00 AM to midnight; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Locally owned and organised tours and activities
  • Renovated entire property – January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 221 out of 629 reviews" "
Rating 8 - Good. 155 out of 629 reviews" "
Rating 6 - Okay. 107 out of 629 reviews" "
Rating 4 - Poor. 74 out of 629 reviews" "
Rating 2 - Terrible. 72 out of 629 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Oscar, Sacramento

Travelled with partner
Liked: Staff & service
Disliked: Amenities
A lot of homeless, dirty streets around the properties
Stayed 2 nights in Sep 2024

10/10 Excellent

Saveliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cozy the only downside A homeless right under the window
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tarin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel is wonderful we enjoyed it so much! The staff was amazing from check in to a simple continental breakfast. Coffee tasted amazing water available when you arrived. We were around great food and everything was convenient to walk too. Had an amazing time and enjoyed our stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel - DO NOT STAY HERE
This hotel is absolutely horrible. They are a shady business and I recommend never staying here!
Stayed 3 nights in Sep 2024

10/10 Excellent

HECTOR

Stayed 4 nights in Sep 2024

2/10 Terrible

Alena

Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Martha

Very bad area, thanks
Stayed 1 night in Sep 2024

8/10 Good

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked safety bars in the shower.
Stayed 1 night in Sep 2024

8/10 Good

Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were amazing, very accomodating for an early check in and taking care of my luggage. The room was very clean and amazing, The smell around the outside of the hotel was horrible as there were literal open bags of trash and unhoused people urinating and defecating literally 15-20 feet away from the front door. It felt unsafe, although nothing physically or verbally happened.
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great price
Stayed 1 night in Sep 2024

6/10 Okay

Yovany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Union Square in Tenderloin
The staff was very friendly and allowed us to check in slightly early. The location is very near Union Square and very convenient. There was a coffee and tea stand just off the check in where breakfast was served and all guest were offered a free glass of wine if they liked. Coming from New York, we understood the challenges the hotel had and appreciated their efforts to make guests comfortable!
A comfy bed
A huge (accessible) bathroom
Cable car stop nearby
People waiting to get on
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Liked: Staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Gina

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Sandra V

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
the hotel is good, clean, unfortunately they do not have air conditioning, although the city at night is cold, you could sleep with the window open, but the noise, the music from the homeless people surrounding the hotel is HORRIBLE, and obviously you have to close the window because they do not let you sleep and the heat traps you, they have a fan, which does not work well, the breakfast should have more variety, you do not ask for a continental, but more variety of bread .. in the reservation they never mentioned a deposit and I had to leave 100 dollars that I hope they return to me, the good thing is that it is almost close to everything, but I would not stay there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great hospitality by the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

sonia

Good choice
Amazing
Stayed 2 nights in Aug 2024

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
They just have to change the type of breakfast
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's proximity to Union Square, the Powell St. Station and cable car, and Market St. in general is both an advantage and disadvantage. The main disadvantage is the noise around that area, often lasting well into the night. The other slight discomfort during our stay was that the city was experiencing higher than average temps and the second floor where we were was sweltering with no AC in the units. A fan had been supplied which helped some. Other than this, our stay was pleasant. The hotel was clean, the staff friendly and attentive, and the amenities were perfect.
Stayed 1 night in Aug 2024

8/10 Good

Edward, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. What I wanted was a microwave and refrigerator because local food choices were limited and costly. The continental breakfast was very lacking. No juice. No toast. No eggs or waffles. A VIP property should at least have that. Otherwise the stay was pleasant. I would go back for a slightly lower rate...$90 per night.
Stayed 2 nights in Aug 2024