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Hotel Bijou

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bijou

Interior
Deluxe Room, 1 Queen Bed
Property entrance
Interior entrance
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Westfield San Francisco Centre
    2 min walk
  • Warfield Theatre
    3 min walk
  • Union Square
    5 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    15 min drive
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Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Pool
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4.4 out of 5, Excellent, (2168)
The price is €133
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Handlery Union Square Hotel

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Our customers tell us they can't get enough of the helpful staff at Hotel Bijou. During your stay, you're just a quick walk from Union Square. Enjoy features like free breakfast and free WiFi in public areas, plus a business center.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Amenities include a front-desk safe, locker space, and a business center
  • Within a 15-minute walk of Moscone Convention Center and Union Square
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hotel Bijou also features multilingual staff, coffee/tea in a common area, and concierge services. A complete renovation of Hotel Bijou was completed in January 2019.

This 4-star San Francisco hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Locally owned and organised tours and activities
  • Renovated entire property – January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 205 out of 597 reviews" "
Rating 8 - Good. 149 out of 597 reviews" "
Rating 6 - Okay. 99 out of 597 reviews" "
Rating 4 - Poor. 72 out of 597 reviews" "
Rating 2 - Terrible. 72 out of 597 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Imagen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we were driving to the hotel I read quite a few bad reviews about the place that made us anxious to stay, but when we got there I was pleasantly surprised. We arrived to the front door that was locked only to later learn that they keep it locked for the safety of the guests & when you check in they give you a code for the front door. This is a huge plus because the surrounding area does have a homeless population which is a given in the city, but no one bothered us. As long as you leave the homeless alone, they leave you alone. We checked in & while my boyfriend was moving the car to a parking garage nearby, the front desk clerk, Punya checked me in & he was a delight, my boyfriend & I actually looked forward to telling him about our excursions at the bar & whatever we needed, he was there to help with a smile on his face. After checkin, we took our things up & even though there’s no AC (& the hotel does inform you of this when you book so we didn’t have a problem) they did supply us with a fan that actually worked really well, we stayed in the middle of August & even got cold at night with the fan on. I saw a lot of reviews complaining about noise, & there were sirens every so often, but I’ve lived in the city so it didn’t bother me one bit, but they do supply earplugs if need be. The biggest complaint I noticed was the breakfast which includes apples, muffins & yogurt, but honestly I didn’t mind at all, I was happy to eat at new places. I highly recommend Hotel Bijou!
Stayed 4 nights in Aug 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was nice and staff really helpful and friendly. Unfortunately, one of our rooms didn’t have hot water, there was no air conditioning in either of our rooms and no windows to open. The hotel is surrounded by homeless people and hets very noisy overnight. The very good location however made our stay still enjoyable
Stayed 3 nights in Aug 2024

8/10 Good

felix

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC which we were told about. No food, no bar, just a small room. The room was clean and that’s all we used the hotel for. It’s in the tenderloin so don’t expect much from the surrounding area.
Stayed 3 nights in Aug 2024

6/10 Okay

Stella Deneb

Travelled with family
Stayed 3 nights in Aug 2024

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re not familiar with San Francisco, then you wouldn't know this "boutique hotel near union square" that's just down the street from a Hilton, is on the edge of the tenderloin district, there are homeless people camped on either side of the doorway. The sidewalk outside is stained black and stinks from urine, just on the other side of the street from the hotel is what was apparently an open air drug market where a dealer sat all night until about 5 AM playing a boombox at maximum volume. the hotel itself was built I guess around 1907 after the quake and fire, there is no air conditioning in the building. A fact which is not advertised at all so your choices are to open the window, listen to the drug dealer, his boombox & a pimp beating his hookers, while smelling the urine soaked street below or leaving the windows closed and suffocating. the hotel did provide a large box fan which in small space of the hotel room sounded about as loud as a jet engine. There is a small lobby with a small bar area, The room itself seemed clean, decently sized the bathroom featured a large claw foot tub, the shower diverter wasn't hooked up properly so using the diverter resulted in water spraying out of the back of the tub faucet. Housekeeping never came, never remade the bed or changed the towels. from the pictures This should be a really nice hotel, clearly it is poorly run. DO NOT STAY HERE. we would have changed hotels but there were 50K people like us visiting SF for a sold out show
Stayed 4 nights in Aug 2024

4/10 Poor

EUN AH, Henderson

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Noise issue
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Alyssa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Sham
I booked this room for my birthday and was so excited for the experience, but it completely let me down. The hotel is in probably the worst part of San fran, homeless are everywhere. And there’s actual human feces in the street. Right in there front there’s a homeless encampment which looks to be a permanent residence. When looking up hotels, the bijou says parking is on site, which it is not. You have to park clocks down and they have no kind of affiliation with the hotel. The room esthetic was actually very nice, but also in the pictures it showed soaps in the soap dispensers. In our shower there were no soaps at all just the silver dispensers. All we had for soap was a little hand soap and makeup removers. The room itself was warm, there was no ac but the window was able to open for fresh air. But with that, we got to hear the ambiance of screaming and homeless yelling at each other all night. They do provide earplugs in the room for your convienance. Continental breakfast is a muffin or apple with coffee, tea or water. Not continental at all. And there’s no actual bar, it’s a beautiful dining room. The staff were very nice, the esthetic was nice. But Don’t let the pictures fool you and stay elsewhere For the price point you get what you get.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would not recommend this Property. Location of this property is in the red light district. Not a safe area. Reminds me of skid row in LA. Parking is a block away from property. In this neighborhood, not a good idea. I booked this room because of how beautiful the inside looks. Wish I could say the same about the outside. My wife and I did not feel comfortable staying in that area. We ended up booking a hotel in another part of the city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, it was super clean. Staff was great. The neighbourhood was horrible. Smelled like pee outside, lots of bums. Guys out our window partying all night long blasting music. Its unfortunate as its a great hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Not recommend
Since it was right next to the street where homeless people were staying, it was kind of unsafe and noisy. Their breakfast was only a limited items available. Workers were nice though.
Stayed 2 nights in Aug 2024

4/10 Poor

Xavier

Stayed 1 night in Aug 2024

8/10 Good

Ivan Dancel Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like that its close to where i wanted to go. I dont like that the ambiance portrayed when i booked was different from the actual place, i was expecting a boujee and aestethic "dining" area but i couldnt be more wrong.
Stayed 2 nights in Aug 2024

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Lewonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the boutique environment of the hotel. Also like the implementation of the codes used for accessing the hotel and rooms. Staff members were very accommodating. Negatives having to use ear plugs every night due to the amount of drugged up homeless people on the streets 24/7. Not a very safe place around that area.
Stayed 4 nights in Aug 2024

6/10 Okay

Chris

Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel located in the center of Downtown SF. Really nice hotel with excellent staff. Of course can't blame them for the surrounding area, the homeless and dirty streets. If you can deal with the con editions of the city itself, this hotels a great choice
Stayed 3 nights in Aug 2024

8/10 Good

Derrick

Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Stayed 3 nights in Jul 2024

8/10 Good

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities
I like the place but they don’t have air-conditioning And is so hot in the room! But they have a fan if is that enough for you. Around the hotel there’s a lot of homeless and there are so noisy and dirty so that’s the only problem with this place.
Stayed 1 night in Jul 2024

6/10 Okay

Pavan, Arlington

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great property in no longer safe part of town
Stayed 1 night in May 2024

2/10 Terrible

Pauline

Business traveller
Nice hotel dreadful area
This hotel is nice enough, the condition is fine, breakfast was quite basic with just muffins and apples and coffee but it was fine for me as I was working. Unfortunately, the hotel is let down by the area which is just dreadful. There was constant noise, all night for the three nights that I stayed there with people shouting outside, playing music and outside were so many homeless people and the area stank of urine. I did not feel safe walking outside the hotel at night although I did in the daytime. There were very obvious drug deals going on right outside my window. Unfortunately, the room was not well soundproofed and although I was provided with earplugs which did work, I did not get a great night sleep . I’m sorry to leave such a negative review as the staff were really nice and the hotel is in great condition so if you don’t mind the noise it’s a fine place to stay but I suspect there are other places who can offer a similar level of accommodation without the outside issues .
Stayed 3 nights in Jul 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was so good
Stayed 5 nights in Jul 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Some problems
A small hotel with small rooms that have been nicely remodeled. No daily housekeeping, dicely location, one staff members was not very professional (others were fine), the continental breakfast had me looking to eat elsewhere after one day, no AC and no top sheet on the bed. Spend a little more to stay somewhere nicer is my advice.
Stayed 2 nights in Jul 2024