HI San Francisco Downtown Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HI San Francisco Downtown Hostel

Lounge
Lounge
Free daily continental breakfast
Reception
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
312 Mason Street, San Francisco, CA, 94102
  • Union Square
    3 min walk
  • Westin St Francis Hotel Glass Elevators
    3 min walk
  • Warfield Theatre
    5 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    19 min drive

Room options

Bed in Men's 4-bed Dormitory

  • Sleeps 1
  • 2 Twin Bunk Beds

Bed in Women's 4-bed Dormitory

  • Sleeps 1
  • 2 Twin Bunk Beds

Bed in Men's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 2 Twin Bunk Beds

Bed in Women's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

Private Economy Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Private Twin Room Ensuite

  • Sleeps 2
  • 2 Twin Beds

Private Queen Room Ensuite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

HI San Francisco Downtown Hostel

Hostel with free breakfast, a short walk to Union Square
Along with coffee/tea in a common area, this smoke-free hostel has a microwave in a common area and a refrigerator in a common area. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
HI San Francisco Downtown Hostel offers 99 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at HI San Francisco Downtown Hostel. During your stay, you're just a quick walk from Union Square. Free breakfast, free WiFi in public areas, and laundry facilities are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include locker space, laundry facilities, and a multilingual staff
  • Just a 3-minute walk from Union Square and 14 minutes by foot from Moscone Convention Center
Free breakfast is available daily. WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at HI San Francisco Downtown Hostel.

This San Francisco hostel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 82 ft (USD 35 per night)

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Table football

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Library
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Hairdryer
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 247 reviews" "
Rating 8 - Good. 60 out of 247 reviews" "
Rating 6 - Okay. 11 out of 247 reviews" "
Rating 4 - Poor. 7 out of 247 reviews" "
Rating 2 - Terrible. 5 out of 247 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
I have stayed here 2x and having stayed at another hostel in SF this is the one I'd recommend. It's so clean and comfortable, with a great lounge and kitchen and lots of friendly people.
Stayed 3 nights in Jul 2024

4/10 Poor

Katelyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nadeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I slept during my whole stay but everything was good
Stayed 1 night in Jul 2024

10/10 Excellent

Bruna

Stayed 1 night in Jul 2024

10/10 Excellent

Govind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kaleem, Nepean

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Hiroki, Wako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった点: ・年季の入った建物ながらとても清潔でした ・街の中心部にあるため主要な観光地へのアクセスがしやすかったです 気になった点: ・水回りや廊下からすごく独特な臭いがしました ・朝食はブッフェ形式ですが値段相応の最低限の内容でした
Stayed 4 nights in Jun 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elina

Stayed 2 nights in Jun 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities, great for a budget place to stay while exploring SF. Staff is also very helpful.
Stayed 3 nights in Jun 2024

8/10 Good

Francesca

Stayed 4 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Chenoa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey and cute
Stayed 2 nights in May 2024

10/10 Excellent

Begimai

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Stayed 4 nights in Apr 2024

10/10 Excellent

bhup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hostel for solo travelers!
Stayed 5 nights in Apr 2024

10/10 Excellent

Laura D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would comeback and recommend
It was really nice, good service, great staff, good location, good activities and I really enjoyed staying there, the only thing that I would like them to improve is breakfast, some variation would be well appreciated… as a solo traveler I felt great, safe and coming back after a long day walking was great by knowing I had a comfortable bed to rest!
Stayed 8 nights in Apr 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Qingyuan

Stayed 2 nights in Apr 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and clean ,nice people
Stayed 2 nights in Apr 2024

10/10 Excellent

Tania

Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in the heart of downtown San Francisco! Plenty to do around the area. Nothing five star here, but clean and comfortable at a great price. We chose a private queen room with an en suite bathroom. Pictures accurately describe the room. No heat or AC with the older building unfortunately, but they do provide a small desk fan should you need it. Great water pressure with an eco-friendly, LED shower head to monitor your consumption. Free continental breakfast in the communal kitchen, nothing fancy, but good to have so you can grab a snack before stepping out to explore. Overall great stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nadiya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 8 nights in Mar 2024