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Castle Inn

2.0 star property

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Photo gallery for Castle Inn

Interior entrance
Flat-screen TV
Superior Room | Living area
Exterior
Hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1565 Broadway, San Francisco, CA, 94109
  • Lombard Street
    ‪12 min walk‬
  • Alcatraz Island
    ‪4 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

Hotel with free parking, near Lombard Street
This smoke-free hotel features concierge services, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the sightseeing around Castle Inn. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 12 minutes by foot from Lombard Street and a 4-minute drive from Alcatraz Island
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1006 reviews
Rating 8 - Good. 288 out of 1006 reviews
Rating 6 - Okay. 53 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 4 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danyelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and the guy was super chill and nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 Hotel in SF
This is not my first stay at Castle Inn. I have stayed here four times already, and for this fourth time my family stayed as well for a family celebration event we had over the Christmas holiday, and my family raved about how well their stay was and the excellent conditions of the rooms being so clean, and the front desk being extremely helpful, this is definitely my only hotel that I would trust traveling to the city and now I’ve made it my families preferred location as well. Parking is a most definite plus perk and I have felt safe staying here and entrusting this hotel!
Stayed 2 nights in Dec 2024

6/10 Okay

Mahesh

Disliked: Property conditions & facilities
Worth the price
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great non-chain place to stay!
Great hotel with parking included in room rate. Within walking distance to Fisherman’s Wharf, Pier 39, Ghirardelli Square, etc. Public bus stop less than a block from hotel entrance. Wonderful service - allowed us to check in early and leave our past checkout time with no additional fee. Pleasant and courteous staff. Would definitely stay again. My only concern was a loud, discourteous dingbat who stood out on the balcony-like walkway right outside our room - yelling at his son in the parking area two floors down, after 9 pm. That’s not really the hotel’s fault though…
Stayed 1 night in Dec 2024

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, Clean, and Comfortable
The location is awesome near China Town, SF street car, and the property provides free parking. The staff was friendly, and the front desk was able to do an early check-in at 12:35pm. This place is spotless, and I will definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xiudong, RALEIGH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price, great location, slept well
Stayed 2 nights in Dec 2024

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

Moshe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking....walking distace to everything
Stayed 2 nights in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
It was good for the money. Older but updated. Decent neighborhood but weekends were noisy. I loved having parking, but was glad I had a compact car. Just off the main road - easy to get to.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karoliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Krithika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Stayed here for one night and was pleasantly surprised by the refurbished and large room, comfortable bed and easy parking. Will definitely be back again - perfect for short stays!
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. The bed was a little lumpy but not so bad that I couldn't sleep. Large bathroom area and clean environment. Happy to have had on site parking available.
Stayed 3 nights in Dec 2024

10/10 Excellent

CORINNA

Stayed 1 night in Aug 2024

10/10 Excellent

Ayde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in with ease
Loved the ease of checking in, the paperwork was ready... like they knew rhe exact time of our arrival which was an hour and a half before their 3 o'clock check-in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katrina

Travelled with family
A great property offering excellent value for money with free parking, would happily stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Good customer service. Good price for the location.
Stayed 1 night in Dec 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Castle Inn. The location is perfect as a launching point for exploring the beautiful bay city. Onsite parking was a bonus as was the local dining options right round the corner. Highly recommend the Street Restaurant and Bar just round the corner on Polk Street for a dinner after a day exploring the city.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CORINNA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here when in town!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pebbles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man working at the front desk was very accommodating and welcoming! Room is very spacious. Location was convenient. I would definitely recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeana

Liked: Property conditions & facilities, room comfort
1st time in San Fran
The room was spacious! The hotel was centrally located for what we were doing. Parking is tight, but manageable. No frills, nice neighborhood, easy to find. Lots of coffee shops and eateries within walking distance. The gentleman who checked us in on 11-10-24 gave us a map with popular local attractions noted. Check in was a breeze. Would definitely choose this hotel again!
Stayed 3 nights in Nov 2024

8/10 Good

TLGI

Liked: Cleanliness, staff & service
The building is a bit old, but in general room is clean. Check-in and out quick and easy.
Stayed 2 nights in Nov 2024