The Westin Riverwalk, San Antonio

4.0 star property

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Photo gallery for The Westin Riverwalk, San Antonio

Breakfast, lunch, dinner served; Italian cuisine
Room, 1 King Bed, Terrace | Living area
Exterior
Property amenity
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
420 W Market St, San Antonio, TX, 78205
  • River Walk
    ‪4 min walk‬
  • Henry B. González Convention Center
    ‪6 min walk‬
  • Alamo
    ‪7 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 Bedroom, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • River view
  • Sleeps 2
  • 1 Double Sofa Bed

Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • River view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

Premium Room, 2 Double Beds, Balcony, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Balcony, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Bedroom

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Bedroom, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Westin Riverwalk, San Antonio

Riverfront hotel with bars and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
The Westin Riverwalk, San Antonio offers 474 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Westin Riverwalk, San Antonio. During your stay, you're just a quick walk from San Antonio River. 2 bars, an outdoor pool, and a restaurant are available.
  • Enjoy Italian cuisine while dining at Zocca Cuisine D'Italia
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the restaurant
  • Just a 3-minute walk from San Antonio River and 4 minutes by foot from River Walk
  • Dogs welcome for a fee (restrictions apply)
The Westin Riverwalk, San Antonio offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

There's an onsite business center. Event space at this hotel measures 25995 square feet (2415 square meters) and includes conference space. The business-friendly The Westin Riverwalk, San Antonio also features a terrace, a garden, and concierge services. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Zocca Cuisine D'Italia - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cafecito - This coffee shop specializes in American cuisine. Open daily.
Pool Bar - This bar specializes in American cuisine and serves lunch and light fare. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 16.25 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 64.88 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 10 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafecito
  • Pool Bar
  • Zocca Cuisine D'Italia

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services

Business services

  • 25,995 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.750 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Fee for in-room wireless internet: USD 16 per night (rates may vary)
  • Fee for in-room wired internet: USD 16 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 16.25 per night (rates may vary)
  • Covered valet parking fee: USD 64.88 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

San Antonio Riverwalk Westin
Westin Hotel San Antonio Riverwalk
Westin Riverwalk San Antonio
Westin San Antonio Riverwalk
Westin Riverwalk San Antonio Hotel
Westin Riverwalk Hotel
Westin Riverwalk
Westin Hotel San Antonio
The Westin Riverwalk Hotel San Antonio
San Antonio Westin
Westin San Antonio

The Westin Riverwalk, San Antonio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 774 out of 1167 reviews
Rating 8 - Good. 170 out of 1167 reviews
Rating 6 - Okay. 108 out of 1167 reviews
Rating 4 - Poor. 59 out of 1167 reviews
Rating 2 - Terrible. 56 out of 1167 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat loose, toilet was not clean thoroughly. Personnel was great. There was a confusion about reaervation for dining on the 31st. , and Manager of hotel and restaurant, were very interested in making it work for my family of 12, and they did. So very grateful!!! I will stay jere again.
Stayed 3 nights in Dec 2024

10/10 Excellent

jocelyn

Travelled with partner
Liked: Property conditions & facilities
Near in everything
Stayed 1 night in Dec 2024

10/10 Excellent

MADAY

This is our 2nd time coming to this hotel. We love it.
Stayed 4 nights in Dec 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Dirty room
Stayed 1 night in Dec 2024

10/10 Excellent

Larry G

Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Janet, Quartz Hill

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ignacio, LaMarque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as always
Stayed 1 night in Dec 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really do not like giving bad reviews but this trip absolutely warrants it. From the initial check in, the front desk was snooty and pompous. She stands on the left side of the front desk as you are looking at it. Valet was absolutely amazing and up to Westin standards. The hotel was dirty, with dog pee inn the elevator constantly and not cleaned up, to the house keeoers not cleaning anything in your room and just straightening the bed. It was absolutely disgusting. The in hotel restaurant was very poor service and the food was 2 star at best. We ended up ordering pizza however the front desk would not let the delivery driver up to the room and made us come down to pick it up. The front desk did not care about the inconvenience and would rather just stand there talking to each other with an empty lobby. Absolutely not a “Westin” experience and we would discourage anyone from staying here. Garbage service, bad food and no one really cares. Dirty facilities the entire trip. Shame
Stayed 7 nights in Dec 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very nice employees and helpful with any questions.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gabriela, houston

Stayed 1 night in Dec 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Stayed 2 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Dec 2024

2/10 Terrible

Merlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wait for the room. We checked in about 3:30 they had to change us rooms because we waited over 2 hrs for the room.. we didn’t get to the new room till about 6 and had to rush to our dinner reservations.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Stayed 1 night in Dec 2024

10/10 Excellent

Nina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Patty Thornburg was an amazing help putting together a small and very intimate wedding for our Daughter. Everything went perfectly and one young man, Lambo, was just a fantastic help to our entire celebration.. It was an outstanding event!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place!
Very nice people from the valet all the way the receptionist and room service. Very nice and pleasant people.
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Though there was no lotion in the bathroom .
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with partner
We found dirty underwear in a drawer. I bagged them and delivered to the front desk. The receptionist accepted them with indifference.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kenneth

Stayed 4 nights in Dec 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left on hold but great time
Loved my stay got left on hold seveal times. But otber than that loved my stay
Stayed 2 nights in Dec 2024