Pearl on the Concho SureStay Collection by Best Western

2.5 star property

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Photo gallery for Pearl on the Concho SureStay Collection by Best Western

Indoor pool
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Lobby
Lobby
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
333 Rio Concho Dr, San Angelo, TX, 76903
  • Shannon Medical Center
    ‪7 min walk‬
  • San Angelo Museum of Fine Arts
    ‪9 min walk‬
  • Fort Concho National Historic Landmark
    ‪12 min walk‬
  • San Angelo, TX (SJT-San Angelo Regional)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking (Separate Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Separate Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Pearl on the Concho SureStay Collection by Best Western

Family-friendly hotel with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space.
Pearl on the Concho SureStay Collection by Best Western offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pearl on the Concho SureStay Collection by Best Western's great location gets high marks from our customers. During your stay, you're just a quick walk from Miss Hattie's Bordello Museum. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at 333 Restaurant & Saloon
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, conference space, and laundry facilities
  • Onsite recreation includes mini golf
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Miss Hattie's Bordello Museum and Shannon Medical Center
  • Cats and dogs welcome for a fee (restrictions apply)
Pearl on the Concho SureStay Collection by Best Western offers its guests an indoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. The family-friendly Pearl on the Concho SureStay Collection by Best Western also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Self parking is free.

This San Angelo hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
333 Restaurant & Saloon - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-service breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • 333 Restaurant & Saloon

Things to do

  • Air hockey
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Golf
  • Indoor pool
  • Mini golf
  • Table tennis

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (4000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Jameson Inn Pearl Concho San Angelo
Jameson Inn Pearl Concho
Jameson Pearl Concho San Angelo
Jameson Pearl Concho
Pearl Concho Hotel San Angelo
Pearl Concho Hotel
Pearl Concho San Angelo
Pearl Concho
Jameson Inn Pearl on the Concho
Pearl on the Concho
Pearl on the Concho SureStay Collection by Best Western Hotel

Pearl on the Concho SureStay Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abril

Stayed 1 night in Oct 2024

4/10 Poor

Gayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went to check in at 3:15 and was told that our room was not ready. The facility has boocoos of rooms. And ours was not ready. Said that it would be 5 before it would be available. They did not offer a discount for having us wait. There was a gentleman that had come in during this time that went to the back room and yelled out that the room wasn't ready due to not enough cleaning personel. So, why didn't he get out there and help them get the rooms ready. Any good manager would have been helping is employees get ready. When we came back at 5 to get our room, 2 people walked in to see if the general public could use the indoor pool and he told them no. One of them asked if there was an opening for work and he said no. Seems that the manager has no problem making people wait for their room instead of hiring more employees. Was not impressed at all.
Stayed 1 night in Nov 2024

2/10 Terrible

Yarelin

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had roaches and sheets were dirty would not recommend at all!

8/10 Good

Lilretha

Travelled with family
Old building could use an upgrade had excellent potential. Great for kids
Stayed 1 night in Nov 2024

6/10 Okay

Kathy

Business traveller
Disliked: Cleanliness, property conditions & facilities
Shower not clean. Dingy wash cloths
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Eddie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent staff
The hotel was a bit dated but clean. Staff was exceptional especially the girl working as bartender and our waitress for dinner. I wish I would have gotten her name. She was a pleasure and extremely hard working and attentive. We were a party of 10+ and I don’t ever think I had better service anywhere! Hang on to her!
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

elizabeth

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is conveniently located in the downtown area. The rooms need a lot of updating. The rooms need to be completely remodeled. The carpet is old and dusty, the flooring in the bathroom was warped. Just needs a lot of updating and remodeling.
Stayed 1 night in Oct 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd year staying and going back again next year..
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with group
Liked: Staff & service, amenities
Rooms need some updating. Shower was stained and the Matt would not stick and caused slipping. I would stay at the BW on Bryant much cheaper
Stayed 1 night in Oct 2024

4/10 Poor

Brandon

Business traveller, Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was extremely helpful and polite as well as professional. Room had obvious signs of bedbugs and my second room given was no better. Everything from the sheets to the shower curtain was so dirty. Where is the pride for your hotel? So many missed opportunities with this as it's very unique
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and room was nice and fun in the pool
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Stayed 1 night in Oct 2024

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival to your facility, I was met by a nice person, but they were there to tell me that there was not any food person or services available at all. The room was very very dingy bed was uncomfortable lighting was poor. No electrical outlets bathtub had some sort of a big rubber long mat, and that mat was covered with some what look like mold so it was stuck down by suction cups. I took it out to take a shower, but in fact, it was, it wasn’t dirty underneath, but it didn’t look good. I was concerned about getting something like contagious. That’s it wouldn’t do it again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pearl is definitely a Pearl!
The Pearl is our favorite place to stay in San Angelo, Tx. The rooms are always comfy and the pool is awesome. The staff and everyone are so sweet and helpful. They always go above and beyond to make your stay the best. Our kids age from 11 to 23 plus and there is always something for them to do. Pool tables, air hockey, big tv, arcade, playground, and a massive heated pool can keep us all busy and happy every trip. They keep the pool and all the grounds looking nice. Thank you for a great stay. We definitely will be staying again!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

MIGUEL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very nice location. Hotel itself needs some TLC
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with family, Business traveller
This was a lovely property. Staff was friendly and helpful. We loved the history of this property. It is family owned and operated. We will stay here again. It was very comfortable and clean. Thank you so much!
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator was not clean. There were 6 cookies on the bottom shelf that i had to clean out.
Stayed 1 night in Sep 2024

8/10 Good

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a room here for 5 nights- we had to be close to the hospital due to a close family member’s serious illness. On the morning of our check out we found a bed bug. When presented to the manager in a cup he thought it was no big deal. He thought we were trying to scam him. He offered to comp us one night even though we were unknowingly sleeping with bed bugs for 5 nights! After a week, still zero compensation. Terrible management practices and very rude. We always like to support local businesses when we travel, but this was ridiculous! Do not stay here!
Stayed 5 nights in Sep 2024