4/10 Poor
Elizabeth
Travelled with family
4 Apr 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We reserved online and completed pre check in. When we arrived we had to do the check in paperwork again, show ID, card info, etc. the first room we were assigned had a broken door lock, so the door would not open. The second room was missing the battery in the smoke detector so it made a chirping noise every 45 seconds or so. The third room had not been cleaned from the previous guests. We went back to the room with the chirping alarm and the front desk staff found a new battery and replaced it. There were white stains like paint on the duvets. There were “x’s” marked on the wall in several places, maybe needing maintenance? The bottom stair to access 2nd floor was broken. There were empty bottles and spilled liquids that had since dried in the exterior halls. There were stains on the carpeting inside the room. It appeared like many of the guests may also be longtime residents of the property. It was a very good rate, so it may be more affordable than other housing in the area. Breakfast was lacking- cereal, some yogurts, apples, some cold pastries, and make your own waffles. I was expecting bacon or sausage and scrambled eggs and more options like toast and bagels, but maybe that isn’t standard or only on weekends.
Elizabeth
Stayed 1 night in Apr 2025
