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Candlewood Suites Roswell New Mexico, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Roswell New Mexico, an IHG Hotel

Property amenity
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
In-room safe, desk, iron/ironing board, free WiFi
Interior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
4 Military Heights Drive, Roswell, NM, 88201
  • Eastern New Mexico Medical Center
    ‪8 min walk‬
  • Lovelace Regional Hospital
    ‪10 min walk‬
  • New Mexico Military Institute
    ‪10 min walk‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • 49 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Suites

Pool
Hot tub
Breakfast included
Parking included
4.2 out of 5, Very good, (1130)
The price is €104
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Comfort Suites

About this property

Candlewood Suites Roswell New Mexico, an IHG Hotel

Hotel in Roswell with a 24-hour fitness center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Roswell New Mexico, an IHG Hotel offers 87 accommodations with DVD players and safes. 32-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Roswell New Mexico, an IHG Hotel. During your stay, you're just a quick walk from Eastern New Mexico Medical Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a meeting room, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Eastern New Mexico Medical Center and Lovelace Regional Hospital
  • Free bus station shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. Candlewood Suites Roswell New Mexico, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Roswell New Mexico, an IHG Hotel. Free self parking is available.

This Roswell hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Free bus station shuttle

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • DVD player
  • Fence around the pool
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Golf cart
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 1 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 1 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites NEW MEXICO
Candlewood Suites NEW MEXICO Hotel
Candlewood Suites NEW MEXICO Hotel ROSWELL
Candlewood Suites ROSWELL
Candlewood Suites ROSWELL NEW MEXICO
Candlewood Suites Roswell New Mexico Hotel

Candlewood Suites Roswell New Mexico, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 740 reviews" "
Rating 8 - Good. 208 out of 740 reviews" "
Rating 6 - Okay. 89 out of 740 reviews" "
Rating 4 - Poor. 31 out of 740 reviews" "
Rating 2 - Terrible. 19 out of 740 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Had a great stay. My only complaints were: the coffee pot in the room was in bad shape and the bathroom sink had drain issues.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

haydee, san antonio

Stayed 1 night in Sep 2024

6/10 Okay

Philip

Stayed 1 night in Oct 2024

10/10 Excellent

Larry, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay here often while traveling, staff is friendly, helpful. They are pet friendly and all rooms have a kitchen and they also have a good selection of rooms - suites , 1 bedrooms etc and rooms are spacious. i highly recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay, the cleanliness and it's down the street from shops and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

haydee, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish to greatly thank Yolanda Coronado, General Manager, for resolving with enormous grace and humanity a major snafu with Denny´s next door, which provided expired dining coupons to hotel guests then refused to honor them, on top of a heap of other Denny´s fiascos. Ms. Coronado provided a level of understanding and kindness that guarantee we will return to and recommend Candlewood Suites.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good olace
It was fine. The desk clerk was really friendly. We were there short time
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Just OK. Clean, nice staff. Nothing special. Long term residents.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Carson

Stayed 1 night in Aug 2024

10/10 Excellent

ROLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Aug 2024

6/10 Okay

Ken

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

larry

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff - always welcoming
Stayed 1 night in Aug 2024

6/10 Okay

Jeff

Business traveller
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice1
Nice hotel, nice staff, close to restaurants in a cute quirky town. Unfortunately, the pool and hot tub were unavailable. Given that it is about 100d outside, we were not too happy. When we complained, they comped us a free night. So VERY responsive and accommodating.
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice rooms, clean and well stocked. Friendly staff. No complaints
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Been here before just a good hotel
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The 2 things that I didn't know was how hard the beds were and the fact that there's a $30 incidentals fee tacked on. I was not aware of it. I hope to get reimbursed for that. The beds were really stiff and uncomfortable. Did not get a good night sleep. The pool was nice, we had it to ourselves. No continental breakfast. But overalls friendly, helpful.
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice. Appreciated the full size fridge with ice maker. Also the kitchenette with all we needed.
Stayed 1 night in Jul 2024