Candlewood Suites Roswell New Mexico, an IHG Hotel

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Dates

December 2024

January 2025

In-room safe, desk, iron/ironing board, free WiFi

Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Gym

Pet-friendly

Laundry

Parking included

24/7 front desk

Explore the area

4 Military Heights Drive, Roswell, NM, 88201

Eastern New Mexico Medical Center
8 min walk
Lovelace Regional Hospital
10 min walk
New Mexico Military Institute
10 min walk
Roswell, NM (ROW-Industrial Air Center)
16 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

49 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 1 King Bed

49 sq m
Sleeps 2
1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

49 sq m
Sleeps 2
1 Queen Bed

Suite, 1 King Bed with Sofa bed

49 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

49 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

36 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

49 sq m
Sleeps 4
2 Queen Beds

Studio Suite

49 sq m
Sleeps 2
1 King Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed

49 sq m
Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Roswell with a 24-hour fitness center and a 24-hour front desk

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Weekly housekeeping is available.

Candlewood Suites Roswell New Mexico, an IHG Hotel offers 87 accommodations with DVD players and safes. 32-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Roswell New Mexico, an IHG Hotel. During your stay, you're just a quick walk from Eastern New Mexico Medical Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.

Free WiFi
Free self parking, extended parking, and RV/bus/truck parking
Take a swim in the outdoor pool
Amenities include a front-desk safe, a meeting room, and convenience store
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean accommodations
Within a 10-minute walk of Eastern New Mexico Medical Center and Lovelace Regional Hospital
Free bus station shuttle service
Cats and dogs welcome for a fee (restrictions apply)

There's a snack bar/deli on site. Public spaces have free WiFi. Candlewood Suites Roswell New Mexico, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Roswell New Mexico, an IHG Hotel. Free self parking is available.

This Roswell hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free extended parking on site
Motorhome/coach/lorry parking (free) on site
Free bus station shuttle

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

DVD player
Fence around the pool
Corner/local shop
Kitchen
Laundry facilities
Microwave
Outdoor pool
Pool gate
Fridge
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Water dispenser

Guest services

24-hour front desk
Dry-cleaning service
Golf cart
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff

Business services

A meeting room

Outdoors

BBQ grill(s)
Outdoor entertainment area
Outdoor furniture
Pool sunloungers

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bus station shuffle
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels
DVD player

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Kitchen
Microwave
Fridge
Stovetop

Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per night (maximum USD 1 per stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 80 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per night (maximum USD 1 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites NEW MEXICO

Candlewood Suites NEW MEXICO Hotel

Candlewood Suites NEW MEXICO Hotel ROSWELL

Candlewood Suites ROSWELL

Candlewood Suites ROSWELL NEW MEXICO

Candlewood Suites Roswell New Mexico Hotel

Candlewood Suites Roswell New Mexico, an IHG Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Angela

23 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good olace

It was fine. The desk clerk was really friendly. We were there short time

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

13 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Just OK. Clean, nice staff. Nothing special. Long term residents.

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

Claudia

2 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

Carson

1 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

ROLAND

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay.

Stayed 1 night in Aug 2024

6/10 Okay

Ken

23 Aug 2024

Liked: Staff & service

Stayed 2 nights in Aug 2024

10/10 Excellent

larry

Travelled with pets

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very friendly staff - always welcoming

Stayed 1 night in Aug 2024

6/10 Okay

Jeff

Business traveller

10 Aug 2024

Stayed 3 nights in Jul 2024

8/10 Good

Mary

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice1

Nice hotel, nice staff, close to restaurants in a cute quirky town. Unfortunately, the pool and hot tub were unavailable. Given that it is about 100d outside, we were not too happy. When we complained, they comped us a free night. So VERY responsive and accommodating.

Stayed 1 night in Aug 2024

8/10 Good

Kyle

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, amenities

Nice rooms, clean and well stocked. Friendly staff. No complaints

Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller

31 Jul 2024

Been here before just a good hotel

Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Travelled with family

27 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the stay was good. The 2 things that I didn't know was how hard the beds were and the fact that there's a $30 incidentals fee tacked on. I was not aware of it. I hope to get reimbursed for that. The beds were really stiff and uncomfortable. Did not get a good night sleep. The pool was nice, we had it to ourselves. No continental breakfast. But overalls friendly, helpful.

Stayed 1 night in Jul 2024

8/10 Good

Eric

23 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice. Appreciated the full size fridge with ice maker. Also the kitchenette with all we needed.

Stayed 1 night in Jul 2024

10/10 Excellent

Lindsey, Albuquerque

18 Jul 2024

Stayed 2 nights in Jul 2024

8/10 Good

Charles

Travelled with family

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Celeste

Travelled with family

13 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Pros and cons

During our (4 adults, 2 pugs) one night stay in Roswell, we stayed here mostly because it was pet friendly and offered two queen beds vs. Two double beds like other hotels. The beds were very uncomfortable and left us all too tired and painful to complete our activities the next day. Our room was also very warm even though we had the thermostat at 60°. The hotel and room were very clean and staff were very nice. The pet area was conveniently located in the back but offered little to no grass (pea gravel) so we walked across the street to a neighboring hotel to use their pet area. It was also much cleaner.

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

Jacquita

Travelled with partner

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was a pretty good stay although we thought it was a bit pricey.

Stayed 3 nights in Jul 2024

8/10 Good

Susan

Business traveller, Travelled with group

6 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a pretty nice property, off the road a bit so it was very quiet. Very clean, had a kitchenette, and also the front desk lady was helpful. Stayed here for a business trip to Roswell and then a tourist trip to Carlsbad.

Stayed 1 night in Jul 2024

8/10 Good

Norma

1 Jul 2024

Stayed 1 night in Jun 2024

10/10 Excellent

CH

Travelled with partner

30 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent experience. Even though we didn't use it, we especially liked the "if you need it" option - slow cooker and other items that would come in handy for a few days or extended stay. Marvelous staff.

Stayed 1 night in Jun 2024

8/10 Good

Vilma

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoued our over night stay. We just need a room to rest for the night. The location is convenient, walking distance from few good restaurants

Stayed 1 night in Jun 2024

4/10 Poor

Paul

Travelled with family

21 Jun 2024

Disliked: Amenities, property conditions & facilities

The hotel was not kept clean. The pool was dirty with the chlorine problem. The hot tub is broke down and gross not impressed at all about your property more than likely will not stay with your franchise again.

Stayed 1 night in Jun 2024