Tru by Hilton Rocky Mount

2.5 star property

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Photo gallery for Tru by Hilton Rocky Mount

Terrace/patio
Free daily buffet breakfast
Exterior
Room, 2 Queen Beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
255 Gateway Blvd, Rocky Mount, NC, 27804
  • Nash Day Hospital
    ‪14 min walk‬
  • Rocky Mount Sports Complex
    ‪7 min drive‬
  • Rocky Mount Event Center
    ‪7 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Rocky Mount

Hotel in Rocky Mount with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Guest accommodations at Tru by Hilton Rocky Mount offer air conditioning. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms.

This Rocky Mount hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Rocky Mount. During your stay, you'll be within walking distance of Nash Day Hospital. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Nash Day Hospital and Nash General Hospital
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Tru by Hilton Rocky Mount also features a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Rocky Mount hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per person, per stay
  • Destination fee: USD 120.93
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 63047475

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Rocky Mount Hotel
Tru by Hilton Rocky Mount Rocky Mount
Tru by Hilton Rocky Mount Hotel Rocky Mount

Tru by Hilton Rocky Mount Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 514 reviews
Rating 8 - Good. 112 out of 514 reviews
Rating 6 - Okay. 41 out of 514 reviews
Rating 4 - Poor. 28 out of 514 reviews
Rating 2 - Terrible. 33 out of 514 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Alejandro

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had a reservation for a 2 bed room. On the arriving day I called to confirm my room/reservation and I was inform that everything was ok. When I arrived to the property, the front desk informed me that they no longer have my room and they approved to give me 2 rooms with one bed on each room but also that the card key were not working so a staff was going to open the room for me. Traveling with a minor that was not an option for me. Plus for safety having my daughter by herself and not having a key was a real problem. I was left with only one option. I had to stay in a one bed room with my daughter sleeping in the one bed and I slept on the floor. In the future Im not going to stay in this property. Also they inform me that the only thing they were able to do for me was to give me some points for the Bonvoy account because my reservation was with Expedia and not directly with them. But the point did not happen.
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stop for our NJ to FL drive with dog. Felt safe, bed was comfortable and nice staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Tru hotel, and I was really happy with some of the small touches, such as extra outlets and charging areas, comfortable rooms, and great lighting in the bathroom. The had a nice breakfast, and overall the design of the hotel was really nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Haleigh

Stayed 1 night in Jan 2025

2/10 Terrible

Mallory

Stayed 1 night in Jan 2025

10/10 Excellent

Sylvie

Travelled with family
Liked: Amenities
Fine place and next to th 95
Stayed 1 night in Jan 2025

6/10 Okay

Daniele

Stayed 1 night in Jan 2025

8/10 Good

Marta

Stayed 1 night in Jan 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Clyde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice hotel and great value for the price. Room was clean and comfortable with good amenities. Very pleased with the quality.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for me and my dog for the night. Very clean . Very easy access to the highway and lots of dining options nearby. The room was fully stocked and absolutely spotless and very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
When arriving checkin was quick. Desk personnel was very friendly and kind. It was convenient having a couple of beer selections after a long drive. Overall clean and quiet. Thank you
Stayed 1 night in Dec 2024

8/10 Good

louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to traffic around toen
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice room and a good breakfast. Staff was very nice and checking was smooth. Nice hotel.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Oh well!
TRU was as usual, clean. Service was not as usual. Could not understand the night clerk. Had to ask him to repeat several times. Could have stayed elsewhere for the price. It seems the hotel has outlived it's original cheerfulness. Just an overnight stop could have been done in a more congenial location at the same cost.
Stayed 1 night in Nov 2024

6/10 Okay

Kurt, Ewing

Travelled with pets, Travelled with partner
Disliked: Amenities
The room was small and the amenities were minimal :(. No microwave or glasses fior drinks , paper cups :(
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS is the only hotel to stay @ in Rocky Mount
We moved to the Tru after being at another hotel where the bed didn't agree with us. We found the room at the Tru hotel so superior than our prior, older hotel that we decided to stay an extra night. The only problem with booking the extra night, was trying to change the booking in the hotels app. However, Tyrone at the front desk handled the additional night very professionally so our stay didn't have to be moved to another room. We shall be back during our next stay in Rocky Mount.
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, informative, pleasnt staff and surroundings ☺️
Stayed 1 night in Dec 2024

10/10 Excellent

Keli

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
easy access
Stayed 1 night in Nov 2024