Best Western Mill River Manor

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Mill River Manor

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Meeting facility
Seasonal outdoor pool, pool umbrellas

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
173 Sunrise Hwy, Rockville Centre, NY, 11570
  • St. Agnes Cathedral
    5 min walk
  • Mount Sinai South Nassau
    2 min drive
  • Mercy Medical Center
    4 min drive
  • New York, NY (JFK-John F. Kennedy Intl.)
    23 min drive

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Mill River Manor

Hotel connected to a shopping center in Rockville Centre with free breakfast
A 24-hour business center, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Mill River Manor offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Rockville Centre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Mill River Manor. During your stay, you'll be connected to a shopping center, and just a quick walk from St. Agnes Cathedral. Features include free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the breakfast and the clean accommodations
  • 11 minutes by car from Roosevelt Field Mall and 11 minutes from UBS Arena
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 6297 square feet (585 square meters) and includes a conference center. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Mill River Manor. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Rockville Centre hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6297 square feet of space)
  • A meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Mill
Best Western Mill River
Best Western Mill River Manor
Best Western Mill River Manor Hotel
Best Western Mill River Manor Hotel Rockville Centre
Best Western Mill River Manor Rockville Centre
Best Western River Manor
Mill River Manor
Best Western Rockville Centre
Rockville Centre Best Western
Mill River Manor Rockville
Best Western Mill River Manor Hotel
Best Western Mill River Manor Rockville Centre
Best Western Mill River Manor Hotel Rockville Centre

Best Western Mill River Manor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 341 out of 1003 reviews" "
Rating 8 - Good. 301 out of 1003 reviews" "
Rating 6 - Okay. 192 out of 1003 reviews" "
Rating 4 - Poor. 85 out of 1003 reviews" "
Rating 2 - Terrible. 84 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

LaTrell, WINCHESTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff at front desk. Clean and comfy rooms. I’d recommend hotel and I will return here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Addy

Travelled with family, Travelled with family and small children
Liked: Amenities
I like the breakfast, Some of the rooms and some staff services. What I hate is that you have to go by some dirty train station to have a time to yourself; but others can do whatever. I pay as well an mind my own why I gotta be faulted? But other then that everything is okay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Yisel

Stayed 1 night in Aug 2024

6/10 Okay

JOSEPH

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Gerard

Liked: Cleanliness, staff & service
South end of hotel higher floors get road noise other wise fine Great breakfast
Stayed 1 night in Sep 2024

2/10 Terrible

Brittany

Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with family
The room was clean, the bed was comfortable, the breakfast was terrific. Only one elevator was working and we were on the 5th floor, and the one working elevator seemed to need some maintenance. Otherwise, it was a perfectly lovely, clean and comfortable stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Valentina, ORLANDO

Travelled with group
Disliked: Amenities, property conditions & facilities
Place is a bit run down. I wouldn’t normally stay at this location except that this is the best our airline could offer after canceling our flight. I have to say however, the main lobby and the bathrooms are more updated and clean. Everywhere else, not so much.
Stayed 1 night in Sep 2024

8/10 Good

Jean,

Liked: Amenities
Room was too smal
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Shereka

Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Confidence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 3 nights in Aug 2024

2/10 Terrible

kerri ann

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. No office staff at desk. Called 10x than went down and stood at desk for 45 mins. Called incessantly until staff came to desk from back room. Not enough towels or pillows. No one answers phone and unable to communicate with majority of staff as no non-English speaking. Pool was not clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel convenient for our needs. Clean, good parking and good breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emsley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the area! Clean place and excellent staff. The breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a nice variety of food selection...BUT Not a fan of turkey sausage at all and that was all they served on the weekend, my stay was from Saturday to Wednesday, finally had nicely cook bacon... hurray!
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Linda at the front desk was great! We were unfamiliar with the area and very tired after jfk canceled our flight late at night. Linda was very professional helping us schedule transportation and other details. We enjoyed this Best Western more than every other one we’ve stayed At
Stayed 2 nights in Aug 2024

2/10 Terrible

Jacquie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Akila

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was good. Staff are not very helpful or empathetic towards guests need. No room service. For this kind of service this place is expensive.
Stayed 1 night in Aug 2024

4/10 Poor

Yomaira

We enjoyed the pool. The breakfast was really good. I would have given a better rate but we woke up at middle of the night with very itchy bedbugs bites. I have six bites in my arms and legs. My 11 and 4 years old were bitten too. Very unfortunate. I think this should be addressed as soon as possible. Room number 590
Stayed 1 night in Aug 2024