Best Western Mill River Manor

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Mill River Manor

Exterior
Seasonal outdoor pool, pool umbrellas
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Meeting facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
173 Sunrise Hwy, Rockville Centre, NY, 11570
  • St. Agnes Cathedral
    5 min walk
  • Hempstead Lake State Park
    16 min walk
  • Mount Sinai South Nassau
    2 min drive
  • New York, NY (JFK-John F. Kennedy Intl.)
    23 min drive

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Mill River Manor

Hotel connected to a shopping center in Rockville Centre with free breakfast
A 24-hour business center, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Mill River Manor offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Rockville Centre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Mill River Manor. During your stay, you'll be connected to a shopping center, and just a quick walk from St. Agnes Cathedral. Features include free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the helpful staff and the breakfast
  • 11 minutes by car from Roosevelt Field Mall and 11 minutes from UBS Arena
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 6297 square feet (585 square meters) and includes a conference center. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Mill River Manor. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Rockville Centre hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6297 square feet of space)
  • A meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Mill
Best Western Mill River
Best Western Mill River Manor
Best Western Mill River Manor Hotel
Best Western Mill River Manor Hotel Rockville Centre
Best Western Mill River Manor Rockville Centre
Best Western River Manor
Mill River Manor
Best Western Rockville Centre
Rockville Centre Best Western
Mill River Manor Rockville
Best Western Mill River Manor Hotel
Best Western Mill River Manor Rockville Centre
Best Western Mill River Manor Hotel Rockville Centre

Best Western Mill River Manor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1003 reviews" "
Rating 8 - Good. 304 out of 1003 reviews" "
Rating 6 - Okay. 192 out of 1003 reviews" "
Rating 4 - Poor. 86 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emsley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the area! Clean place and excellent staff. The breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a nice variety of food selection...BUT Not a fan of turkey sausage at all and that was all they served on the weekend, my stay was from Saturday to Wednesday, finally had nicely cook bacon... hurray!
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Linda at the front desk was great! We were unfamiliar with the area and very tired after jfk canceled our flight late at night. Linda was very professional helping us schedule transportation and other details. We enjoyed this Best Western more than every other one we’ve stayed At
Stayed 2 nights in Aug 2024

2/10 Terrible

Jacquie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Akila

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was good. Staff are not very helpful or empathetic towards guests need. No room service. For this kind of service this place is expensive.
Stayed 1 night in Aug 2024

4/10 Poor

Yomaira

We enjoyed the pool. The breakfast was really good. I would have given a better rate but we woke up at middle of the night with very itchy bedbugs bites. I have six bites in my arms and legs. My 11 and 4 years old were bitten too. Very unfortunate. I think this should be addressed as soon as possible. Room number 590
Stayed 1 night in Aug 2024

2/10 Terrible

Meagen

Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! They are updating the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Addy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Sheryl

Disliked: Property conditions & facilities, room comfort
This hotel is very dated. The towels seem to be at least 20 years old.... scratchy and thin. Gross.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This is a perfect place to stay if your going to use the train station, it’s very convenient. The shower is powerful, the room is clean, the breakfast is nice, the gym might as well be non existent because nothing works. The staff is kind. It can be loud at times because you can hear everything going on outside. Overall a good stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Orfirio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and large. Staff is pleasant and accomodating. Linda, at the front office, was caring and professional and is definitely an asset to this hotel!
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay except for the coffee
Clean, quiet, comfortable room with very nice touches. The pack & play for the baby was new out of the box. She slept so soundly as the soft baby pillows cradled her head. Everyone at the property was welcoming & accommodating. Breakfast was pretty good, but the in room coffee is like brown water. Dont bother
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, nice property and room, friendly service.
Stayed 1 night in Aug 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel shows in Expedia as an option for hotels near the JFK airport but the hotel is 30 min away from the airport. Overpriced. When I called trying to cancel the reservation, explaining I made a mistake, that the hotel was far from the airport, the manager did not let me cancel the reservation. The place is horrible, the hotel was completely empty. Scary, noise at night.
Stayed 1 night in Aug 2024

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Karla

Stayed 1 night in Jul 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis, Davidson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tamica

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a motel! Online they only show the lobby area when in fact it is a motel style accommodation. My daughter and I were terrified as we have only seen these places on tv. I could not get a refund. Though the cleanliness of the bathroom was okay, the room carpet was wet and moldy. The place smells like smoke, the AC was loud and blew dirty air. My asthma was triggered off as I couldn’t breathe, I didn’t sleep for the entire night both because I was scared and coughing (luckily I travelled with my puffer) I literally had to go to the hospital the moment I landed home… neverrrrrrr again!
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Candia, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024