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Riverview Inn & Suites, Ascend Hotel Collection

3.0 star property

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Photo gallery for Riverview Inn & Suites, Ascend Hotel Collection

Property amenity
Meeting facility
Free daily full breakfast
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

Map
700 W Riverside Blvd, Rockford, IL, 61103
  • Mercyhealth
    ‪5 min drive‬
  • Anderson Japanese Gardens
    ‪6 min drive‬
  • Burpee Museum of Natural History
    ‪7 min drive‬
  • Rockford, IL (RFD-Greater Rockford)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 2 Double Beds, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Business Suite, 2 Double Beds, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Riverview Inn & Suites, Ascend Hotel Collection

Riverfront hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Riverview Inn & Suites, Ascend Hotel Collection offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Riverview Inn & Suites, Ascend Hotel Collection gets high marks from our customers. During your stay, you'll be close to Wesley Willows Town Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 6 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Wesley Willows Town Center and 5 minutes from Javon Bea Hospital - Rockton
  • Pets welcome for a fee (restrictions apply)
Riverview Inn & Suites, Ascend Hotel Collection offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 29999 square feet (2787 square meters) and includes a conference center. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Riverview Inn & Suites, Ascend Hotel Collection. Self parking is free.

This 3-star Rockford hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (29999 square feet of space)
  • Meeting rooms - 6

Accessibility

  • Lift

More

  • Communal living room
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 4 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cliffbreakers
Cliffbreakers Riverside Resort
Cliffbreakers Riverside Resort Hotel
Cliffbreakers Riverside Resort Hotel Rockford
Cliffbreakers Riverside Resort Rockford
Lexington Hotel At Cliffbreakers` Riverside Rockford
Lexington Hotel Cliffbreakers Riverside
Cliffbreakers Riverside Hotel Rockford
Cliffbreakers Riverside Hotel
Cliffbreakers Riverside Rockford
Cliffbreakers Riverside
Riverview Inn Rockford
Riverview Rockford

Riverview Inn & Suites, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 799 reviews
Rating 8 - Good. 222 out of 799 reviews
Rating 6 - Okay. 101 out of 799 reviews
Rating 4 - Poor. 37 out of 799 reviews
Rating 2 - Terrible. 30 out of 799 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Cassey

Liked: Cleanliness, staff & service, property conditions & facilities
Heat didn’t turn up
Stayed 1 night in Nov 2024

8/10 Good

Mike, Chana

Travelled with family
Liked: Staff & service, amenities
The room itself was clean and the beds were very comfortable. The carpet in the hallway were stained and in serious need of cleaning or replacement. Our room was on the 2nd floor, but we had to go to the bar on the 3rd floor to submit our room service order (wouldn’t take the order over the phone.
Stayed 2 nights in Nov 2024

8/10 Good

ping

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they're on the river, as it said. they responded very quickly to any feedback. they have good breakfast. I'll choose it again next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff truly cares. The complimentary breakfast is the best breakfast I ever had at a hotel. I met the cook. I said that I loved the food, but I had to leave early the next day and I would have to miss breakfast. She said that she would come in early and ensure that the food would be ready in time for me to make my flight. You don't see that level of service anymore.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay. Nice staff and very good breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it nice and quiet
Stayed 1 night in Oct 2024

6/10 Okay

Aimee

Disliked: Cleanliness, property conditions & facilities
Dirty
It was not great. The hotel is in a weird part of town, it’s been redone but not well and the “restaurant/bar”’is just bizarre. Not to mention the floors were clearly never mopped. Our dog got water from his bowl all over the floor so I wiped up and the pic below shows how disgustingly dirty the floor was.
Towel after wiping up water off of the floor right after we checked in
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Amenities
This place was absolutely fantastic. The breakfast was delicious clean it has every other hotel in Rockford beat great job Riverview Inn and suites. I will recommend you to everyone of my friends and family.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Room had weird smell
The cleanliness looked fine but the smell gave me a different idea of how clean it really was. It was as if the previous person in the room chain smoked and then they threw an air freshener bomb in and never aired it out. I opened a window to try and do that only to find out there were no screens so I closed it cause of bugs. The breakfast was also sub par. Was fine for a one night stay but I don’t plan on staying again
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Stayed 1 night in Sep 2024

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is in a beautiful riverfront setting, but the surroundings show signs of business failure...depressing.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Howard

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Stayed 2 nights in Sep 2024

10/10 Excellent

Arlandrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The room had two levels so nice!
Stayed 1 night in Sep 2024

6/10 Okay

Mary-Lou

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was terrible. I used my passport as ID and the gentleman who checked me in acted as he had never seen a passport before. I used this as ID at every other hotel I stayed at this trip (a total of 9) without a single issue. He was perplexed by the fact there my address is not on it. And yet every other hotel took it and one asked me personally for my address and everything was fine. And then when I was putting my card through for the hold in case of incidental charges, my card said approved and told me to remove my card from the machine. The employee (Presley) then told me that it had not gone through and I would have to re-enter it. I told him it had said approved and was not comfortable putting it in again. He did not seem to care that I did not want to do that. Had we not had a 10 hour car ride that day, I would have left. I put my card in again reluctantly. And lo and behold when I got home and checked my credit card statement the card had been entered twice and gone through twice. Of course it dropped off, however perhaps the employee should not automatically assume the customer is wrong. Perhaps some staff training would benefit this establishment. I was treated with a haughtiness I did not appreciate nor did my husband. This one introductory experience to your hotel completely turned me off and I would never recommend it to anyone I know. Too bad, because everyone else we encountered there were very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had the nicest and most helpful staff, always smiling and very friendly. The reduction in starts for property condition came from one of the sheer curtains had a significant tear in it. Otherwise I was very pleased with all other aspects of the property
Stayed 3 nights in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
We disappointed in that we did not get the room as pictured in the website. What was pictured was a suite with a separate bedroom which I showed the man at the desk. What we got was a single room. The person that was at the desk said that they don't have control over the pictures on the website , but could upgrade us to what we requested for $29-30 more. Since it was after midnight when we arrived, ( due to car trouble) we declined. Sadly this had the appearances of a "bait and switch".
Stayed 1 night in Sep 2024

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