Woodcliff Hotel and Spa

4.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Woodcliff Hotel and Spa

Executive Suite, 1 King Bed
Minibar, in-room safe, blackout curtains, iron/ironing board
Front of property
Indoor pool, open 8:00 AM to 10 PM, pool loungers
Daily full breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
199 Woodcliff Dr, Fairport, NY, 14450
  • Eastview Mall
    ‪4 min drive‬
  • Casa Larga Vineyards
    ‪4 min drive‬
  • Cobblestone Creek Country Club
    ‪11 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Woodcliff Hotel and Spa

Hotel in Fairport with a full-service spa and a golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with MP3 docking stations and minibars. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Woodcliff Hotel and Spa's great location. During your stay, you'll be within walking distance of Eastview Mall. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body wraps, deep-tissue massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a golf course, a gym, and a steam room
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 4-minute drive from Eastview Mall and a few minutes from Casa Larga Vineyards
Woodcliff Hotel and Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 6039 square feet (561 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at Woodcliff Hotel and Spa. Self parking is free.

This Fairport hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 9:00 AM.
Horizons Restaurant - This restaurant serves breakfast, brunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Russian, Spanish, Swahili, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:00 AM–9:00 AM: USD 6.95-20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Horizons Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Golf course
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Snowshoeing
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubs
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (6039 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to February 28 2025 (dates subject to change):
  • Spa tub
  • Swimming pool
The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10 PM.

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews" "
Rating 8 - Good. 196 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. The band at the restaurant was amazing. Perfect stay.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and helpfulness of the staff.
Stayed 1 night in Oct 2024

4/10 Poor

Lindsay

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only feedback is furniture in room is dated
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to the next visit
Reception was excellent. One day when we were gone from about 2pm to 9 pm the room didn’t get made up. Other than that, the location and hotel were great!
Stayed 3 nights in Sep 2024

4/10 Poor

Melissa

Disliked: Property conditions & facilities
Room was dirty. Soap scum and broken hair dryer and shower doors. Run down. Hallway gross. Only one elevator. Heard others complaining about condition in elevator. Housekeeping shouting room to room at each other at 8am. Used dirty rags to wipe room to room. So disappointed. This hotel has gone in a toilet...oh yah, toilet hadnt been cleaned too. Will never stay again.
Stayed 4 nights in Oct 2024

4/10 Poor

Samantha

Travelled with partner
Disliked: Property conditions & facilities
The room was underwhelming. For the price of a night here we were expecting a little more. The bathroom felt like a hospital bathroom. The water was horrific. It was either cold or biting your skin off and this is coming from someone who loves a hot shower. It was so incredibly hot you could not touch the water.
Stayed 1 night in Oct 2024

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a great 9 hole golf course on the property.
Stayed 1 night in Oct 2024

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel about once per month for work and love all the amenities it offers, especially the 9 hole Golf Course connected to the resort. I highly recommend to anyone traveling for work or just leisure.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Eric, Olivette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Abdur-Rahman

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure!
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a beautiful time, however not quite to the hype.
Stayed 1 night in Sep 2024

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jodi

Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience and left in the middle of the night because it was not safe with a child. Out of control wedding guests in surrounding rooms and throughout Hotel. Waited to check in. No towels at pool and overflowing garbage.
Stayed 1 night in Jul 2024

10/10 Excellent

Gina, Webster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the robe free Starbucks coffee very clean
Stayed 1 night in Sep 2024

10/10 Excellent

evy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this property Beautiful surroundings Close to shopping Close to hwy We have stayed many times
Stayed 2 nights in May 2024

6/10 Okay

Sharon, Vero Beach

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I liked the pool but would have been more enjoyable heated. The hot tub was out of commission. The bar was far from the pool. The service was ok. The shower head sprayed out into the bathroom and the TV was antique with limited channels. No movies or streaming apps available
Stayed 1 night in Jul 2024

2/10 Terrible

Anna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at this property about 5 times in the last 10 years, and up until this last visit had been pretty satisfied with the accommodations. I will never go back now. I had to switch room 4 times during the one night. Yes, thats right. Terrible smells, wet carpeting, faucets that barely worker, dirt and peeling paint everywhere and then finally being woken up at 730am by a wedding party... exhausting to say the least. The property was renovated... well that means the wall paper in all rooms was painted over. They now look like motel rooms. Not high end hotel rooms.
Stayed 2 nights in Aug 2024

6/10 Okay

Charles, Oxford Mills

Liked: Cleanliness
I was assigned the wrong room
Stayed 1 night in Aug 2024

8/10 Good

evy

Liked: Staff & service
There was a wedding and the music could be heard while we were trying to sleep
Stayed 1 night in Aug 2024