Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

Pool

Bar

Air conditioning

24/7 front desk

Gym

Explore the area

711 Lucky Ln, Robinsonville, MS, 38664

Fitz Tunica Casino & Hotel
1 min walk
Tunica Queen Riverboat
9 min walk
Tunica River Park
10 min walk
Memphis, TN (MEM-Memphis Intl.)
48 min drive

Room options

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Bathtub (Mobility )

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking (Pullman)

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking (Turret)

Sleeps 2
1 King Bed

Club Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Club Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility )

Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility )

Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Similar properties

Parking included

Restaurant

Air conditioning

Business services

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Adults-only hotel with 4 restaurants and a casino

4 restaurants, a casino, and an indoor pool are available at this hotel. Self parking is free. Additionally, a 24-hour fitness center, a bar/lounge, and a spa tub are onsite. Change of towels is available on request.

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham offers 506 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Mississippi River. Features include free self parking, plus 4 restaurants and an indoor pool.

Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy a bite to eat at one of the 4 restaurants
Take a swim in the indoor pool or soak in the spa tub
Amenities include a front-desk safe, an elevator, and a lobby fireplace
Onsite recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Mississippi River and 6 minutes by car from Horseshoe Tunica Casino

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge.

A casino, a vending machine, and a sportsbook are also featured at Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Robinsonville hotel.

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham has 4 restaurants on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps

Parking and public transport

Free self-parking on site

Food and drink

4 restaurants
1 bar

Things to do

24-hour fitness centre
Indoor pool
A hot tub

Conveniences

ATM/banking services
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Hand-held shower head
Handrails in stairwells
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible (may have limits)
Wheelchairs available on site

12 casino gaming tables
859 casino slot machines
Casino
Casino sportsbook
Casino VIP room
Designated smoking areas (fines apply)
Fireplace in reception

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Bath
Hairdryer
Private bathroom
Towels

Entertainment

40-inch TV
Digital channels

Connecting rooms available
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 15.00

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50 per stay
Resort fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Front desk staff will greet guests on arrival.

We should mention

This is an adults-only property and guests under 21 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fitz Casino

Fitz Casino & Hotel Tunica

Fitz Casino & Hotel Tunica Robinsonville

Fitz Casino Hotel

Fitz Casino Hotel Tunica

Fitz Casino Tunica Robinsonville

Fitz Hotel

Fitz Hotel Tunica

Fitz Tunica Casino

Tunica Fitz

Fitz Casino Hotel Tunica Robinsonville

Fitz Casino Tunica

Fitz Casino Tunica Robinsonvi

Fitz Casino Hotel Tunica

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Robin

Travelled with partner

25 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Check in was smooth. Once in my room the TV remote nor the phone worrked

Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine, Memphis

Travelled with group

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a small problem with my key card the Front desk resolved my issue quickly

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

17 Aug 2024

Liked: Room comfort

Disliked: Cleanliness

The room was musty smelling like it had had water damage. You could tell the bathroom hadn’t been cleaned properly. Mold on the side of the shower. Hair in the floor. The casino was ok. Had we not stayed in the casino for a lot of the time I would have slept somewhere else.

Stayed 1 night in Aug 2024

8/10 Good

Rodney

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was on the mississippi

Stayed 2 nights in Aug 2024

6/10 Okay

Olie

14 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Deneen

13 Aug 2024

Stayed 2 nights in Aug 2024

2/10 Terrible

Tim

12 Aug 2024

Disliked: Cleanliness, staff & service, room comfort

NO BUENO!!

After reserving our room, we got there to find that they only had a handicap equipped room. The receptionists were complacent and acted as if we were a bother. There were no common extras like coffee maker, microwave or mini fridge. The bed was like sleeping on a board. The casino was dirtier than I was expecting. The pool and hot tub area reeked of chlorine so badly that it made our eyes burn just being in the room. Not a good experience. Will NOT be back.

Stayed 1 night in Aug 2024

2/10 Terrible

Jessie

10 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trashy

It was a run down cheap hotel. Our bed was broken in the room, so it leaned downward. There were bugs in the corner of the room. We walked down to the Buffett and food was not appealing at all. We decided to go get our luggage and get out of there and cut our loss.

Stayed 1 night in Aug 2024

8/10 Good

Sally

Travelled with group

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Trena

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2024

8/10 Good

Dana

Travelled with group

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Need more handicap accessible parking. And bigger bathrooms on the casino floor for handicap scooters and wheelchairs. Very hard to naviate but possible. Other than that we had a vey pleasent stay a d will be back this winter!

Stayed 4 nights in Jul 2024

8/10 Good

William

Travelled with partner

2 Aug 2024

Liked: Cleanliness, staff & service, amenities

The buffet is ridiculously overpriced for the items they have available. I would recommend looking around before choosing the buffet at Fitz.

Stayed 1 night in Jun 2024

10/10 Excellent

benjamin

Travelled with family

29 Jul 2024

Great place.

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

29 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Good place but unfriendly staff

The staff are the least friendly of all the places I have stayed. No greeting or even eye contact when checking in. She mumbled something at the end that I couldn't understand. There is a food court area, and again very unfriendly. No greeting or eye contact, but plenty of eye-rolling. Since it is an isolated area, there aren't other dining options nearby. Typically people working in the hospitality industry seem especially friendly and helpful, but this one was the opposite. I liked the place, but most of the staff we encountered made it an unpleasant experience.

Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Travelled with family

26 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Pros: The location is great. It is close to the city, but far enough way that it is not loud and busy. The view of the Mississippi River was amazing! You must have your room key card to access the elevators, so I liked that security feature. Cons: The rooms are not serviced during your stay, so I had to go downstairs to get towels (they would not deliver to my room). Out of the 4 towels provided, 3 had hair in them. Regarding the room: floor had a dirt feel to it. One bed was very noisy and needs to be replacement. The AC, even when off, made a loud humming noise. Had to ask for batteries on the first night for the TV remote because there were none in it. THE WORST: The staff - both in the hotel and the restaurants. The ONLY nice employees was one gentleman at Dunkin and two ladies that worked in the buffet restaurant (maybe they can teach the others on customer service). Outside of that - My Mother and I were greeted with rolled-eyes, short responses, and just a lack of manners. Overall, I would not recommend this Hotel/Casino.

Stayed 3 nights in Jul 2024

8/10 Good

Brad

Travelled with partner

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice

Stayed 1 night in Jul 2024

2/10 Terrible

Sheena

21 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Was told they don’t have a room to check back after midnight. So I wasn’t allowed to stay

Stayed 1 night in Jul 2024

6/10 Okay

PATRICIA

Travelled with partner

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Arrived at 1:00 said we couldn't check in till 3:00 unless we paid $15. early check in!?! No coffee maker because they were under Covid precautions, but pool and Buffet were open. Most employees if they wore mask it was on their chin???

Stayed 2 nights in Jul 2024

2/10 Terrible

Joni

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service

Need to make sure you read the fine print.

Did not get to actually stay at the hotel my two daughters are 20 and 18, and in order to stay in the hotel all guest have to be 21. Did not know this until we traveled 11 hours from North Carolina and arrived at 3am already paid for the room and had to find another hotel room. However the Staff were AMAZING and understanding.

Stayed 2 nights in Jul 2024

8/10 Good

sharon

9 Jul 2024

Liked: Cleanliness

Disliked: Staff & service

Not all bad

I was shocked with the desk employees not friendly at all I asked if the room had a refrigerator I was told you not on that side not if I would like a room with one or there no more rooms I would think it shouldn’t matter how I booked the guest should get a choice to upgrade no direction to room just wrote number and there u you go buffet close at 9 pm and few choices those ladies and casino employees helpful and nice

Stayed 2 nights in Jul 2024