Four Points by Sheraton Ontario-Rancho Cucamonga

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Dates

December 2024

January 2025

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Gym

Laundry

24/7 front desk

Parking available

Breakfast available

Explore the area

11960 Foothill Blvd, Rancho Cucamonga, CA, 91739

Rancho Cucamonga Epicenter
10 min walk
Victoria Gardens
10 min walk
Kindred Hospital Rancho
3 min drive
Ontario, CA (ONT-Los Angeles - Ontario Intl.)
17 min drive

Room options

Suite, 1 King Bed with Sofa bed

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

Sleeps 5
2 Double Beds

Traditional Room, 1 King Bed

Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds

Sleeps 4
2 Double Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Suburban hotel with a fitness center and a 24-hour business center

Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Four Points by Sheraton Ontario-Rancho Cucamonga offers 118 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Ontario-Rancho Cucamonga. During your stay, you're just a quick walk from Rancho Cucamonga Epicenter. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.

Free WiFi and wired Internet
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a gym
Just a 4-minute drive from Ontario Mills Shopping Mall and 6 minutes from Toyota Arena
Pets welcome for a fee (restrictions apply)

Four Points by Sheraton Ontario-Rancho Cucamonga offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1302 square feet (121 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Ontario-Rancho Cucamonga. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Rancho Cucamonga hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

The Grand - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking on site (USD 5.00 per day)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 14.00 for adults and USD 7.00 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

The Grand

Things to do

Fitness centre
Outdoor pool

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Mini-fridge
Outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Business services

24-hour business centre
Computer station
Conference space (1302 square feet)
Meeting rooms - 2

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Lift
Grab bar near toilet
Lever door handles
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Biodegradable coffee stirrers
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Fireplace in reception
No plastic coffee stirrers
No plastic drinking straws
TV in lobby
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Free rollaway beds
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

42-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Mini fridge

Connecting rooms available
Desk
Energy-saving switches
Free local calls
Free newspapers
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Weight limit: 25 lbs per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 14.00 for adults and USD 7.00 for children
Self parking fee: USD 5.00 per day
Pet deposit: USD 75 per stay
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Ontario-Rancho

Four Points Sheraton Ontario-Rancho Cucamonga

Four Points Sheraton Ontario-Rancho Hotel

Four Points Sheraton Ontario-Rancho Hotel Cucamonga

Sheraton Ontario-Rancho Cucamonga

4 Points By Sheraton Ontario-Rancho Cucamonga

Four Points Rancho Cucamonga

Four Points Sheraton Ontario-Rancho Cucamonga Hotel

Four Points Rancho Cucamonga

Four Points by Sheraton Ontario Rancho Cucamonga

Four Points by Sheraton Ontario-Rancho Cucamonga Hotel

Four Points by Sheraton Ontario-Rancho Cucamonga Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

Verified traveller

25 Aug 2024

Disliked: Amenities

4 points has a habit of double charging you when you book through hotels.com etc. I am no longer interested in staying at their location's.

Stayed 1 night in Jul 2024

2/10 Terrible

Tim

19 Aug 2024

Disliked: Staff & service

The website said mini fridge, clock, radio, HBO, and WI-FI included. Room had none of the above except WI-FI, but the WI-FI was not secure so you couldnt access any sites. Stay away from this hotel. Total rip off.

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

15 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Helena, Rolling Hills Estates

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Jesus

Travelled with partner

2 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

There was a roach. I found a roach in my duffel bag after staying here. I will never stay there again. I deep cleaned my house because I was afraid that the one I found was not the only one.

Stayed 1 night in Jul 2024

6/10 Okay

Brandon

28 Jul 2024

Liked: Staff & service, room comfort

Nice, comfy, roaches

Everything about the room and service good except having to kill a couple roaches

Stayed 1 night in Jul 2024

2/10 Terrible

Edgar

23 Jul 2024

Stayed 1 night in May 2024

10/10 Excellent

Ysidra

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Loved the place

Stayed 2 nights in Jul 2024

2/10 Terrible

Rama Krishna

Travelled with family and small children

17 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is in a great location! However, I had terrible experience here. Stayed there for two nights with kids. Unfortunately, the property is managed poorly. First, I find a used condom under the cushion of the chair. Second, when I reported it they took 4 hours to come and clean it despite telling them we had kids in the room. Third, the staff responded like she gives a damn and it’s not a big deal. Finally, the cleanliness is very questionable. Every time, I walked in the lobby there was spillage of water or something on the floor that was being cleaned but they were doing it at all the exit points with power cables, tubings etc laying around which made going in and out and moving luggage safely a difficult job. Would Understand if if is once but it was going on for about 6-7 hours.

Stayed 2 nights in Jul 2024

10/10 Excellent

Brianna

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Business traveller

11 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New manager and it shows! Great staff for morning and evening evening shifts very accommodating very customer service orientated. The pool and hot tub lead a little work as it relates to getting it cleaned otherwise a great stay.

Stayed 2 nights in Jul 2024

4/10 Poor

Brianna

Travelled with family

7 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The shower had someone else’s hair on the wall, there was a pad wrapper inside of the cushion of the chair and my son had found it. The room smelt nice but overall cleaniness id give it a 5/10

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller

6 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Our stay was convenient and cost effective.

Stayed 1 night in Jun 2024

10/10 Excellent

Jeanna

5 Jul 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller

22 Jun 2024

Liked: Cleanliness, room comfort

Clean rooms, dirty pool. Front desk guy wasn’t the friendliest. Just ok place

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with partner

21 Jun 2024

Liked: Cleanliness

Disliked: Amenities

Nice, modern property. Well kempt. TV didn't work. It was stuck on the hotel advertising channel and the remote only worked to turn the TV on and adjust the volume. We called guest services for help and were told that engineering was off that day and they'd send someone up but there was no guarantee they'd be able to fix it. They never sent anyone. We also called the front desk to ask about how to get ice and they explained there is an ince machine on each floor. The issue is that we didn't have an ice bucket in our room. They said they'd send someone up to bring us one and again, no one came. The property itself is nice but the service is lacking.

Stayed 1 night in Jun 2024

8/10 Good

Maria Cristina

Travelled with family

18 Jun 2024

Liked: Cleanliness, staff & service

A Consistently Wonderful Stay

This was our 3rd time staying at this property. We always choose this place for a few reasons: it is close to where my family lives and we visit quite often from San Francisco, it is close to good dining, it's in a safe area, and it is pet friendly. The staff makes all of us --- including our fur baby --- feel welcome. The room is always clean and well appointed. Our only complaint during this current stay was the air conditioning unit in our room was very loud - So loud that we cannot hear the television. We had to turn on closed captioning, otherwise we'd have to put the TV on full volume and risk disturbing our neighbors late a night. This won't prevent us from booking at this hotel in the future. The pros definitely outweigh this one small con.

Stayed 1 night in Jun 2024

8/10 Good

Ken, Fresno

Travelled with pets, Travelled with partner

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would have given 5 stars, but, I was in room 126. The bathroom in 126 looked as though it was being worked on. The cocking around the shower was a mess. Otherwise the property was very clean, attractive and friendly staff. And dog friendly.

Stayed 2 nights in Jun 2024