Hotel Riu Palace Macao - Adults Only - All Inclusive - Reviews, Photos & Rates

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Hot tub

Explore the area

Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Splash Water Park
2 min walk
Arena Gorda Beach
6 min walk
El Patio
2 min walk
Punta Cana (PUJ-Punta Cana Intl.)
27 min drive

Room options

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-CAN)

Sleeps 3
1 King Bed

Junior Suite, Sea View (Deluxe, Elite Club, L)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

40 sq m
Sleeps 2
1 King Bed

Junior Suite (Deluxe, B2C-US)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (C)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (B2C)

53 sq m
Sleeps 2
1 King Bed

Junior Suite (B2C-US)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club | C)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Suite (C)

53 sq m
Sleeps 2
1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior | C)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | C)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (E)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

40 sq m
Sleeps 2
1 King Bed

Junior Suite (L)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | B2C-CAN)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CAN)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, E)

40 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

Sleeps 2
1 King Bed

Junior Suite (Superior | B2C-CAN)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe, Elite Club, E)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe Elite Club | B2C-CAN)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe, U)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CAN)

Sleeps 2
1 King Bed

Suite (B2C-CAN)

53 sq m
Sleeps 2
1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CAN)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior, U)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (U)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, E)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | C)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

40 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (Superior, E)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, L)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, U)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Suite (U)

52 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

40 sq m
Sleeps 2
1 King Bed

Junior Suite (Deluxe Elite Club, U)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

40 sq m
Sleeps 2
1 King Bed

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

1 Jan - 2 Jan

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Macao - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.

Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Hotel Riu Palace Macao - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Splash Water Park. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.

Free WiFi
Free self parking
Drinking and dining options include 6 restaurants, a coffee shop, a swim-up bar, and 7 bars/lounges
Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
Indulge with aromatherapy, deep-tissue massages, or body scrubs at Renova Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes 3 outdoor tennis courts, a gym, and volleyball
Guests have great things to say about the beach and the helpful staff
6 minutes by car from Cocotal Golf and Country Club and 7 minutes from Cana Bay Golf Club

Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a spa tub, and a fitness center are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

El Patio - This buffet restaurant serves breakfast, lunch, and dinner.

Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant is located by the pool. Open daily.

Volare - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Elite Club - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkeling

Surfing/body boarding

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site

Food and drink

6 restaurants and 1 coffee shop/cafe
7 bars/lounges and 1 swim-up bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

El Patio
Kabuki
Krystal
Volare
Elite Club

Things to do

2 outdoor pools
3 outdoor tennis courts
Access to nearby outdoor pool
Fitness classes
Beach volleyball
Fitness centre
Free water park access
Full-service spa
Kayaking
Nightclub
Scuba diving
Shopping
Snorkelling
A hot tub
Tennis
Volleyball
Windsurfing

Conveniences

ATM/banking services
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beachfront location
Garden
Pool sunloungers
Pool umbrellas

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

This property does not have any lifts

100% renewable energy
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property – September 2023
Rooftop garden
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Bulk dispenser for toiletries
Connecting rooms available
Electrical adapters/chargers
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Slippers
Turndown service
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive

Macao Palace

Macao Riu

Macao Riu Palace

Palace Macao

Palace Macao Riu

Riu Palace Macao

Riu Palace Macao All Inclusive

Riu Palace Macao All Inclusive Punta Cana

Riu Palace Macao Punta Cana

Riu Palace Macao Hotel Punta Cana

Riu Palace Macao Adults All Inclusive Punta Cana

Riu Palace Macao Adults All Inclusive

Riu Palace Macao Adults Punta Cana

Riu Palace Macao Adults

Riu Palace Macao Adults All Inclusive All-inclusive property

Riu Palace Macao Inclusive

Riu Macao Inclusive Inclusive

Riu Palace Macao Adults Only All Inclusive

Riu Palace Macao – Adults Only All Inclusive

Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

William

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities

Great atmosphere

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My friends and I had the best time ever it was a great Resort food was amazing the people the servers everyone was fantastic five star resort

Stayed 4 nights in Sep 2024

8/10 Good

Jessica

15 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Rashika

Travelled with group

15 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Riu Macao In Punta Cana was amazing I loved the different food options. Riu also has 4 different resorts you can walk to and eat and drink at the restaurants on other resorts in Punta Cana. Beautiful view close to the beach also they have swim up bars on the resorts.I will definitely be back to visit again soon.

Stayed 3 nights in Sep 2024

10/10 Excellent

chase

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, excellent staff, lots of great shows, parties and activities, the food was average and the liquor was water down 8.5/10 overall

Stayed 4 nights in Sep 2024

10/10 Excellent

Chelsea

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

10/10 Excellent

Wayne

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I would definitely recommend this hotel to friends I loved it

Stayed 10 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love all the activities. My husband and I enjoyed our stayed there. Big thanks to the entertainment team: Willie, Eliazar, Josefina, George and Oni. We would like to suggest another fun in the middle section of the Theater because it felt really hot and improved the air conditioning in the bedroom. Thanks

Stayed 6 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best experience ever in a resort

Stayed 6 nights in Aug 2024

6/10 Okay

Helen

Travelled with partner

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our ac stopped working after our first day and after going twice to the lobby is when they told us oh our supervisor is switching y’all’s room… we had to move all of our stuff at 10 pm, not only that a day after both keys were deactivated and we had to go to the lobby again. they said room service is open 24 hours but on the app it clearly says they open and close at a specific time, also if you try to call the lobby or any numbers it doesn’t let you and the phone number apparently available to call is for the club not the hotel.

Stayed 5 nights in Sep 2024

10/10 Excellent

Kylah

Travelled with family, Travelled with group

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My only complaint would be that they kept the thermostat in the rooms on a certain temperature which was a little on the warmer side for me and my roommate.

Stayed 6 nights in Aug 2024

4/10 Poor

Fannie

9 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

10/10 Excellent

Melanie

7 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the resort had a great attentive saff awesome beach and activities to do

Stayed 4 nights in Sep 2024

10/10 Excellent

María Dolores

Travelled with partner

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Short senteces .This hotel.is Awesome

Stayed 5 nights in Sep 2024

8/10 Good

Patricia

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

8/10 Good

Natalie

Travelled with group

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I went for a week had a pretty good time. I have no complaints I do recommend

Stayed 5 nights in Aug 2024

4/10 Poor

Florangel

3 Sept 2024

Liked: Property conditions & facilities

It was my 3rd time in Riu, but Riu Macao is not what I expected. I didn't like the food, the drinks, the room very humid. The best part was the staff, good service.

Stayed 3 nights in Aug 2024

10/10 Excellent

Iliana

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Ricardo

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very relaxing hotel to enjoy the beach

Stayed 5 nights in Aug 2024

8/10 Good

Adeola

2 Sept 2024

Liked: Cleanliness, staff & service

Stayed 6 nights in Aug 2024

4/10 Poor

Kahlidah

Travelled with family, Travelled with group

1 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

The staff is amazing and pleasant. My room experience was not great. I had to be moved to another room since the first room had a bad odor and pest issues. The 2nd room I was placed in was better but still had a rotten egg odor coming from the vents. Sleeping is an essential part of vacation for me. Having an amazing staff is not enough to make me want to return. Based on the issues I had with my room, I wouldn't recommend this location to others.

Stayed 4 nights in Aug 2024

10/10 Excellent

ANGELA

30 Aug 2024

Stayed 4 nights in Aug 2024

2/10 Terrible

Christopher

Travelled with family

30 Aug 2024

Liked: Staff & service

I didn’t get the room that I paid for and booked with the swim in pool..

Stayed 4 nights in Aug 2024

2/10 Terrible

Joeanna

Travelled with family

29 Aug 2024

Liked: Staff & service

Disliked: Amenities

Thr food at that resort made my whole family sick. It was 6 of us there. On the last night of our stay we ate a a restaurant called Krystal and that was the best food we had all week.

Stayed 5 nights in Aug 2024