Hotel Riu Palace Macao - Adults Only - All Inclusive - Reviews, Photos & Rates

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Hot tub

Explore the area

Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
‪6 min walk‬
Iberostar Golf Course
‪5 min drive‬
Cana Bay Golf Club
‪7 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪29 min drive‬

Room options

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

Sleeps 3
1 King Bed

Junior Suite, Sea View (Deluxe, Elite Club, L)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

40 sq m
Sleeps 2
1 King Bed

Junior Suite (Deluxe, B2C-US)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (C)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (B2C-US)

53 sq m
Sleeps 2
1 King Bed

Junior Suite (B2C-US)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club | C)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Suite (C)

53 sq m
Sleeps 2
1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior | C)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | C)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (E)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

40 sq m
Sleeps 2
1 King Bed

Junior Suite (L)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | B2C-CA)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, E)

40 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

Sleeps 2
1 King Bed

Junior Suite (Superior | B2C-CA)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe, Elite Club, E)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe Elite Club | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe, U)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

Sleeps 2
1 King Bed

Suite (B2C-CA)

53 sq m
Sleeps 2
1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior, U)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (U)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, E)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | C)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

40 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, L)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, U)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Suite (U)

52 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

40 sq m
Sleeps 2
1 King Bed

Junior Suite (Deluxe Elite Club, U)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

40 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
All-inclusive
Spa
Pet-friendly

for 1 room

includes taxes & fees

11 Apr - 12 Apr

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Macao - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.

Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Hotel Riu Palace Macao - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arena Gorda Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.

Free WiFi
Free self parking
Drinking and dining options include 6 restaurants, a coffee shop, a swim-up bar, and 7 bars/lounges
Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
Indulge with manicures and pedicures, hot stone massages, or body wraps at Renova Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes 3 outdoor tennis courts, a gym, and volleyball
Guests have great things to say about the helpful staff and the beach
6 minutes by foot from Arena Gorda Beach and a 5-minute drive from Iberostar Golf Course

Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a hot tub, and a fitness center are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

El Patio - This buffet restaurant serves breakfast, lunch, and dinner.

Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant is located by the pool. Open daily.

Volare - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Elite Club - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkeling

Surfing/body boarding

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Food and drink

6 restaurants
7 bars/lounges
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

El Patio
Elite Club
Kabuki
Krystal
Volare

Things to do

18-hole adjacent golf course
2 outdoor pools
3 outdoor tennis courts
Beach volleyball
Fitness classes
Free water park
Full-service spa
Gym
Hot tub
Kayaking
Nightclub
Outdoor pool (guest access)
Scuba diving
Shopping
Snorkelling
TV in common areas
Waterslide
Windsurfing

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

No lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive

Macao Palace

Macao Riu

Macao Riu Palace

Palace Macao

Palace Macao Riu

Riu Palace Macao

Riu Palace Macao All Inclusive

Riu Palace Macao All Inclusive Punta Cana

Riu Palace Macao Punta Cana

Riu Palace Macao Hotel Punta Cana

Riu Palace Macao Adults All Inclusive Punta Cana

Riu Palace Macao Adults All Inclusive

Riu Palace Macao Adults Punta Cana

Riu Palace Macao Adults

Riu Palace Macao Adults All Inclusive All-inclusive property

Riu Palace Macao Inclusive

Riu Macao Inclusive Inclusive

Riu Palace Macao Adults Only All Inclusive

Riu Palace Macao – Adults Only All Inclusive

Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Arshdeep

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2024

10/10 Excellent

Greg

28 Dec 2024

Liked: Cleanliness

Stayed 4 nights in Dec 2024

10/10 Excellent

Miriam

28 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great place to visit. Food is exceptional for a all inclusive

Stayed 4 nights in Dec 2024

10/10 Excellent

Mike

27 Dec 2024

Stayed 4 nights in Nov 2024

2/10 Terrible

Sharry

27 Dec 2024

Disliked: Staff & service, amenities, property conditions & facilities

This was the worst vacation I’ve ever experienced. No entertainment… Staff made you feel as though you were inconveniencing them if you had a question. For two days, my TV was broken and my remote didn’t work. I was two minutes late for my transportation and they wouldn’t take me to the airport. I paid extra money for the elite package and there was no difference. The entertainment was ridiculous. There was nothing to do. They would play music on the TV screens. Staff were not pleasant or engaging. I wanted to leave early to go to another resort, but it would’ve cost me so much money. They treated me horribly and it was my birthday. I hated this vacation. I wasted my money.

Stayed 5 nights in Dec 2024

6/10 Okay

Adonys

Travelled with partner

26 Dec 2024

Liked: Staff & service

The resort seems outdated though apparently going through renovation not too long ago. Food options were super repetitive and limited. The resort could use some more space, felt like I had no privacy, thank god we didn’t do the “Elite Club” this time around.

Stayed 3 nights in Dec 2024

10/10 Excellent

Rafael A

Travelled with family

26 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La atencion fue formidable.

Stayed 4 nights in Sep 2024

10/10 Excellent

MINESH D

Travelled with family

26 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Adding Shower and Bar near Beach would be a great convenience to beach users

Stayed 5 nights in Dec 2024

8/10 Good

Kamlesh Dinkerrai

Travelled with partner

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

gated property with security at the gate

Stayed 5 nights in Dec 2024

8/10 Good

Michael, montgomery

Travelled with partner

24 Dec 2024

Liked: Staff & service, amenities

Over all we had a good stay here but we did have some issues. We were booked into a 2 room suite but initially they put us into a jr suite. After getting that sorted out we discovered that neither of the 2 tvs in our 2 room suite worked. They were replaced in the next 2 days. Also this room was not recently renovated as the Riu site claims. There were holes in the drapes and one shower head wasn’t working. The food was good we enjoyed the gourmet and Asian the most but all was good, and you didn’t have to wait in long lines for drinks or food so that was a plus. Bartenders were all very good and helpful as well. Casino is next door so there is that if you’re into gambling. We might return there but would probably choose another one of the Riu resorts next time.

Stayed 7 nights in Dec 2024

8/10 Good

Lisa

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The resort was a lovely adult resort when not using the Macao section of the beach. Kudos on staff, food spa and grounds. The big issue for our group was our section of the beach on our resort was overrun with kids and families from other resorts talking over the beach chairs. There was no staff from Macao resort acting as security to stop it from happening. We paid more for an adult resort so it was frustrating to daily see the resort didn’t care. We have stayed at many other adult resorts and never had this issue so it was very disappointing. If I had wanted kids around me all day at the beach I would have stayed at a family friendly resort. Even at family resorts there are no kids at the adult pool area. I felt I overpaid for my husband’s 60th bday trip of 2 weeks. Also the timed lights in the bathrooms that would go off while trying to get dressed or out of the stall were also annoying and penny pinching making the resort feel cheapened. Having no security on the beach or checking of band of people coming up to the resort beach area was a big enough turn off not to go back. As a beach person that is a huge deterrent.

Stayed 13 nights in Dec 2024

10/10 Excellent

Malcolm

21 Dec 2024

Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

Yunyeong

19 Dec 2024

Stayed 4 nights in Dec 2024

8/10 Good

Martha

Travelled with family

19 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I hurt my leg during the trip. This prevented me from doing a lot of things. It would be nice if you had accommodation for handicapped people. Example would be to have closer access to the beach that is wheelchair accessible.

Stayed 6 nights in Dec 2024

10/10 Excellent

Christian

18 Dec 2024

Stayed 4 nights in Dec 2024

10/10 Excellent

Taylor

17 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful resort, amazing food, very friendly and very helpful staff, walking distance to other resorts, beautiful beaches, really fun parties, wonderful excursions with easy-to-navigate transportation!! My only recommendations would be to have vents in the bathrooms and a little more food options late at night.

Stayed 7 nights in Dec 2024

10/10 Excellent

Wade

16 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that it was a very large property with lots to see and do

Stayed 7 nights in Dec 2024

10/10 Excellent

Reginald

15 Dec 2024

Stayed 5 nights in Sep 2024

10/10 Excellent

Stacey

Travelled with family

13 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our second time here as we love it. The staff could not be nicer or more helpful. My mom loves it as it is not “huge” and everything apart from your room is on one level. The beach is amazing! Will be coming back

Stayed 7 nights in Dec 2024

6/10 Okay

Yvonne, New Rochelle

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2024

10/10 Excellent

Trinidad

10 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 , beach and resort were amazing

Stayed 7 nights in Dec 2024

8/10 Good

Brian

Travelled with group

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All staff was friendly and greeted me everywhere I went.

Stayed 4 nights in Dec 2024

10/10 Excellent

IGOR

Travelled with group

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Thank you for your service!

Stayed 8 nights in Nov 2024

10/10 Excellent

Newman

Travelled with partner

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like Riu Macao a lot and I stayed with for three weeks. While everything is great, the #1 problem that I have is the choice of restaurant is very limited. I thought I would be able to go to restaurants in other resorts; however, all other ones have identical menus as Macao. So, we have to eat three weeks of meals from 5 restaurants in Macao. This gets very boring after two weeks.

Stayed 19 nights in Nov 2024

6/10 Okay

Janise

8 Dec 2024

Stayed 4 nights in Nov 2024

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Hotel Riu Palace Macao - Adults Only - All Inclusive

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Room options

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Junior Suite (B2C-CA)

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Junior Suite, Sea View (Deluxe, Elite Club, L)

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Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

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Junior Suite (Deluxe, B2C-US)

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Junior Suite (C)

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Suite (B2C-US)

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Junior Suite (B2C-US)

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Junior Suite, Ocean View (Deluxe Elite Club | C)

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Suite (C)

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Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

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Junior Suite (Superior | C)

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Junior Suite (Deluxe | C)

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Junior Suite (E)

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Junior Suite (L)

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Junior Suite (Deluxe Elite Club | B2C-CA)

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Junior Suite (Swim-up, Deluxe Elite Club, E)

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Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

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Junior Suite (Superior | B2C-CA)

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Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

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Junior Suite, Ocean View (Deluxe, Elite Club, E)

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Junior Suite (Deluxe, U)

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Suite (B2C-CA)

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Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

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Junior Suite (Superior, U)

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Junior Suite (U)

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Junior Double Room (Swim-up, Deluxe Elite Club, L)

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Junior Suite (Deluxe Elite Club, E)

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Junior Suite (Deluxe, L)

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Junior Suite (Deluxe Elite Club | C)

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Junior Suite (Swim-Up | Deluxe Elite Club | C)

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