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"Amazing value for money, so many activities for the kids. The rooms are quite big with good layout for a family, very clean and staff is very helpful. ... " More

By a verified traveller on Tue 06 Jun 2023

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Superior Family Room Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, Sea View (Maisonette)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Superior Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Kiani Beach Resort Family. During your stay, you're just a quick walk from Blue Coast. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a beach bar and 2 poolside bars
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with massages, facials or body scrubs at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Kiani Beach and 4 minutes on foot from Blue Coast
  • Airport shuttle service available for a fee

Kiani Beach Resort Family ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kiani Beach Resort Family

Everyone (14) Family (10)
4 out of 5

Posted by on 7 Aug 2023

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Comment from Hotel Management

9 Aug 2023 by Hotel Management

Hello and thank you for taking the time to rate us and we hope to welcome you back!

5 out of 5
Amazing value for money, so many activities for the kids. The rooms are quite big with good layout for a family, very clean and staff is very helpful. Plus so close to the airport. Overall great experience, would book again.

Posted by on 6 Jun 2023

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Comment from Hotel Management

12 Jun 2023 by Hotel Management

Thank you for leaving us your rating and review. We look forward to welcoming you back!

5 out of 5

Posted by on 6 May 2022

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3 out of 5
It is a 3 star hotel. Understaffed, rooms only cleaned every 2/3 days inc towels. It’s perfect hotel for family with small kids NOT anyone else.

Posted by , from Irealsnd on 13 Jul 2020

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5 out of 5
We had a wonderful time at Kiani Resort, the food was excellent, the staffs were very friendly and professional (especially Kelly in Kid's Club). we love the fact that we could leave our kids with her for few hours and they loved it). Kiani is highly recommended for a couple with kids who need a break. See you guys in September. Cheers!

Posted by on 30 Apr 2019

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4 out of 5

Nice hotel on a small OK'sh beach.

Pros: Generally OK
Cons: Beach could be tided up.
Location: Not so good location. Building work at the front side of the hotel. Need for a car to see/do anything.
Good for a family, not so good for a couple. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Posted by on 17 May 2018

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2 out of 5
Empfang unsympathisch Personal unfreundlich Zimmer 1x nicht gereinigt,Kafge nicht aufgefüllt,Badetücjer und Duschtücher mitgenommen aber nicht ausgetauscht Strand nicht sehr schön Essen oft kalt tu wenige griechische Gerichte

Posted by on 9 Jun 2024

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Comment from Hotel Management

19 Jun 2024 by Hotel Managment

Thank you for taking the time to review us. Thank you for mentioning areas that we can improve on. We hope to welcome you back!

3 out of 5

Posted by on 18 Jul 2023

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Comment from Hotel Management

25 Jul 2023 by Hotel Management

Hello and thank-you for taking the time to rate us! We hope to welcome you again and wish you well on your future travels!

5 out of 5
Very nice family resort with super friendly and helpful staff.

Posted by on 29 May 2023

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Comment from Hotel Management

29 May 2023 by Hotel Management

Thank you for taking the time to review us! We hope to see you again soon and wish you well on your future travels.

4 out of 5
Hyvä ja helppo kompleksi lapsiperheille. Huonoa on että hotellilta ei oikein ole pääsyä vaunujen kanssa esim. Viereiseen kaupunkiin, mutta rantaa pitkin onnistuu kävely.

Posted by on 22 Oct 2022

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Comment from Hotel Management

2 Nov 2022 by Hotel Management

Thank you for taking the time to rate us. We hope to see you again soon!

About the Kiani Beach Resort Family - All Inclusive

Location Kiani Akti, Chania, Crete Island 73003

All-inclusive Details

All-inclusive room rates at Kiani Beach Resort Family are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Not included

  • Gratuities

  • Buffet-style meals included
  • All on-site activities, and facilities and equipment included
  • Service charge not included
  • All meals included

Property Features

Some rates at Kiani Beach Resort Family are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Kiani Beach Resort Family such as a complimentary children's club and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Public spaces have free WiFi. This Art Deco resort also offers a children's pool, outdoor tennis courts and a steam room. Self parking is free. Smoking is allowed in designated areas at this 5-star Chania resort.

  • 225 guestrooms or units
  • 3 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Kiani Beach Resort Family offers 225 air-conditioned accommodations with a hairdryer and free toiletries. LED televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Clothes dryer
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Symposium Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Pool View Restaurant – On-site buffet restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and complimentary bicycles are featured at the resort. An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Beach yoga on site
  • Free bicycles on site
  • Fitness classes on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Number of treatment rooms 2
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Kiani Beach Resort Family offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property registry number - 1042K014A0143600
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 35 (one-way)
  • In-room safe fee: EUR 2.85 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kiani Beach Apokoronas
  • Kiani Beach Resort Family All Inclusive Chania
  • Kiani Beach Resort All Inclusive Apokoronas
  • Kiani Resort
  • Kiani Beach Resort Family All Inclusive
  • Kiani Beach Family All Inclusive Chania
  • Kiani Beach Family All Inclusive
  • Kiani Beach Resort All Inclusive
  • Kiani Family Inclusive Chania

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
  • Green Key (Foundation for Environmental Education)
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