Hotel del Prado

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Room service

Spa

Hot tub

Breakfast available

Explore the area

Ctra. Llívia, S/N, Puigcerda, 603

Església de Sant Domènec
12 min walk
La Pizzeria Emma
8 min walk
Bourg-Madame Station
13 min walk
Andorra la Vella (ALV-Andorra la Vella Heliport)
62 min drive

Room options

Double Room

Sleeps 3
1 Double Bed

Single Room

Sleeps 1
1 Twin Bed

Triple Room

Sleeps 3
3 Twin Beds

Family Room

Sleeps 4
4 Twin Beds

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 room

includes taxes & fees

8 Jan - 9 Jan

About this property

Ski-in/ski-out hotel with a restaurant

Ski into Hotel del Prado, where you can enjoy a meal at the restaurant and comforts including an outdoor pool and a sauna.

Hotel del Prado offers 54 accommodations with safes and complimentary newspapers. Tempur-Pedic beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs.

This Puigcerda hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

During your stay at Hotel del Prado, you're just a quick walk from Regional Park of the Catalan Pyrenees. Free WiFi in public areas, free self parking, and 2 bars are available.

Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the spa tub
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes an outdoor tennis court, a sauna, and ski-in/ski-out access
Within a 15-minute walk of Regional Park of the Catalan Pyrenees and Església de Sant Domènec
Pets welcome for a fee

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. Hotel del Prado helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This ski hotel also offers an outdoor tennis court and a sauna. Self parking is free.

This 3-star Puigcerda hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 13.00 for adults and EUR 7.00 for children
1 restaurant
2 bars/lounges
Room service available

Things to do

Bike rentals
Outdoor pool
Outdoor tennis court
Playground
Sauna
Spa services
A hot tub
Tennis

Family friendly

Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski-in/ski-out access
Ski passes
Ski storage
Tour/ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Terrace

Spa

Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Wheelchair-accessible (may have limits)

Comprehensive food waste policy
Reusable tableware only
Smoke-free property

Room amenities

Bedroom

Bed sheets
Down duvet
Heating
Premium bedding
Rollaway/extra beds (surcharge)
Tempur-Pedic bed

Bathroom

Bath or shower
Deep-soaking bath
Private bathroom
Towels

Entertainment

LCD TV

Connecting rooms available
Desk
Free newspapers
In-room massage
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 8.00 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 7.00 for children
Pet fee: EUR 8.00 per pet, per night
Service animals are exempt from fees
Housekeeping is available for an additional fee
Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, mobile payments, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prado Hotel Puigcerda

Prado Puigcerda

Hotel Prado Puigcerda

Hotel del Prado Hotel

Hotel del Prado Puigcerda

Hotel del Prado Hotel Puigcerda

Hotel del Prado Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

2/10 Terrible

Verified traveller

Travelled with family

8 Sept 2024

Could not make it to the hotel because one of the people in the party got very ill. With your help we tried to change the date of stay, but the hotel refused, citing terms and conditions. We will be going to that area of the Country again. We will not stay in that hotel

Stayed 1 night in Sep 2024

10/10 Excellent

James

14 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Hotel was a surprise given its 3 star classification. Excellent restaurant, friendly and professional staff. Value for money.

Stayed 1 night in Oct 2022

10/10 Excellent

Hugh

17 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The Hotel del Prado is truly wonderful. The staff are helpful and kind, the hotel and rooms are comfortable and clean, and the hotel has a wonderful yard and an indoor lounge for relaxing. The location is convenient for activities in and around Puigcerda. And there is a full-service restaurant on-site. Enjoyed our stay there and highly recommend this hotel.

Stayed 3 nights in Oct 2021

6/10 Okay

Fredrik

Travelled with group

10 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice garden, charming hotel, average stay.

We arrived after a long day on road bikes. Cold and tired we were were looking forward to relaxing in the featured jacuzzi. This was closed and staff were unable to heat sauna. Pool was freezing. Apart from this the stay was ok. Staff was friendly. Rooms clean. Covid-restricted breakfast unimpressive but ok.

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family

1 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but noisy

I would like to stay at this hotel again, but on the far side from the road. The good: the pool and garden are lovely spots. The less good: during summer, there is no AC in the room so you have to open the windows. The traffic on the nearby road was so loud at times that I couldn’t hear somebody else in the room talking. At night the outside traffic made it difficult to sleep. I’d stay again if I knew I could sleep away from the buildings or anytime besides summer.

Stayed 3 nights in Jul 2021

10/10 Excellent

Leon

8 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a ski trip.

Very nice hotel. Friendly people at the reception. Nice and clean bedrooms. Good breakfast.

Stayed 1 night in Mar 2019

6/10 Okay

david

7 Aug 2017

Stayed 3 nights in Jul 2017

10/10 Excellent

Phillip, Tarragona

16 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

It was just a one night getaway and it was super.

6/10 Okay

Jason, Valencia, Spain

15 Oct 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend in Puigcerda

Nice hotel. Wifi was patchy and didn't work in our room. Initially put in twin room although we booked a double. We were moved quickly but to a smaller room with a shower in the tub that you couldn't get under to shower properly. Towels not changed each day and shower gel etc. not replenished over the three days stay. Food and service in the hotel restaurant was excellent though.

10/10 Excellent

Vern, Birmingham UK

28 Apr 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was a real find. The staff were friendly and helpful and the rooms were clean and roomy. The hotel garden, tho not big had plenty of tables and chairs. The restaurant staff were particularly helpful when explaining the menu and the food when it arrived was excellent. The hotel is a little out of the way, but if you take the time to walk into the centre, it is well worth the effort with lots of shops, bars and cafes.

8/10 Good

joy, Allen, Texas

13 Nov 2014

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay.

We stayed for one night. We had a nice room. I guess my only issue was the timing of service. We tried to get drinks in the afternoon, and finally was successful, but to order anything else, took too much time. Dinner was great, but again it seemed to take awhile to get our bill.

8/10 Good

Verified traveller

13 Nov 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carol, Yorkshire

19 Mar 2013

Liked: Cleanliness

Hotel was fine for a one night stay, but was on the edge of Puigcerda and about 30 minutes uphill walking to get into town. Not particularly convenient to stay there without a car.

10/10 Excellent

Verified traveller

18 Jul 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good food in the hotel restaurant. fantastic location in the pyranees. had a room with a balcony overlooking the mountains.

10/10 Excellent

Maria

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Tot molt bé.

Stayed 2 nights in Aug 2024

8/10 Good

Henrik

Travelled with family

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell med pool som bas för utflykter!

Fint hotel som bas för vandring i bergen. På gränsen till Frankrike, så sväng inte fel med hyrbilen om du inte får lämna Spanien! Otroligt hjälpsam personal. Ok spansk frukost. Kallskuret, yoghurt bröd lite frukt och kaffe Tea juice. Vi prova inte restaurangen, utan gick på hotellets rekommenderar. Jättebra restauranger uppe i centrum. Bra utomhuspool där vi lämna tonåringen när hon inte ville vandra i bergen. Smidigt hotell med parkering, nära till utfarten ut stan. Hotellet ligger ca 800 m från centrum. Dock med 70 höjdmeter upp till stan. Enkelt när vi gick hem, tuff backe till centrum. Vi kommer tillbaka. -personalen -poolen -smidig parkering -bra rum.