Ponient Dorada Palace by PortAventura World

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ponient Dorada Palace by PortAventura World

Minibar, in-room safe, blackout curtains, free cots/infant beds
Minibar, in-room safe, blackout curtains, free cots/infant beds
Outdoor spa tub
Coffee shop
Minibar, in-room safe, blackout curtains, free cots/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • Gym
  • Parking available
  • Pool

Explore the area

Map
Cami De Les Pasquales, 6, 6, Salou, Catalonia, 43840
  • Llevant Beach
    10 min walk
  • Illuminated Fountain
    10 min walk
  • Municipal Theatre Auditorium
    17 min walk
  • Reus (REU)
    17 min drive

Room options

Standard Room (3 adults)

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (2 adults)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Pool View (3 adults) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (4 adults)

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment (1 adult) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (4 adults) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room (3 adults) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room, Pool View (2 adults + 1child) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (4 adults) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room (2 adults + 1 child)

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Apartment (2 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment, Pool View (4 adults)

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (1 adult) + PortAventura Park & Ferrari Land

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room (2 adults + 1 child) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Apartment, Pool View (2 adults + 1 child)

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room (2 adults + 2 children) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment, Pool View (2 adults + 2 children)

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (2 adults) + PortAventura Park & Ferrari Land

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Apartment (2 adults + 2 children) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (1 adult)

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Apartment (1 adult) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (2 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (2 adults)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Apartment, Pool View (1 adult) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (2 adults + 1 child) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment, Pool View (2 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (2 adults + 2 children) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (3 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (3 adults)

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Apartment (3 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room (2 adults + 2 children)

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment (4 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (2 adults + 2 children) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment (2 adults + 1 child) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (3 adults) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room, Pool View (4 adults) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment with pool view (2 adults + 1 child) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment, Pool View (1 adult) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment with pool view (2 adults + 2 children) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment, Pool View (2 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (1 adult)

  • 22.94 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment with pool view (2 adults + 1 child) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (2 adults)

  • 22.94 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment with pool view (2 adults + 2 children) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (3 adults)

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room (1 adult) + PortAventura Park & Ferrari Land

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room, Pool View (1 adult) + PortAventura Park & Ferrari Land

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room, Pool View (2 adults) + PortAventura Park & Ferrari Land

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Pool View (4 adults)

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, Pool View (2 adults + 1 child)

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room, Pool View (2 adults + 1child) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room, Pool View (2 adults + 2 children)

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment, Pool View (3 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment, Pool View (4 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (4 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room, Pool View (2 adults + 2 children) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room (2 adults + 1 child) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Apartment, Pool View (4 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room (2 adults + 2 children) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment, Pool View (1 adult)

  • 22.94 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room (1 adult) + PortAventura Park & Ferrari Land

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room (1 adult)

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room (2 adults) + PortAventura Park & Ferrari Land

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Apartment, Pool View (2 adults)

  • 22.94 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment, Pool View (3 adults)

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (4 adults)

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (2 adults + 1 child)

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Standard Room (2 adults) + PortAventura Park & Ferrari Land

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (3 adults) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (4 adults) + PortAventura Park & Ferrari Land

  • 21.18 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment, Pool View (3 adults) + PortAventura Park & Ferrari Land

  • 22.94 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Trundle Beds

Apartment (2 adults + 2 children)

  • 22.94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

Similar properties

About this property

Ponient Dorada Palace by PortAventura World

The modern, family-friendly hotel-aparthotel Dorada Palace enjoys a great location in the tourist centre of Salou on the Costa Dorada, only 1 km away from the exciting rides of the Port Aventura theme park. The beautiful Levante beach can be reached within less than 10 minutes on foot. The elegant hotel features a large outdoor terrace and two large outdoor pools, a children's pool, a playground and a mini-club. On the 6th floor, there is an only adults area with a wellness area with gym and beauty salon as well as a rooftop terrace with pool and hot tub, boasting panoramic views over Salou. The buffet restaurant offers international cuisine with a special children's buffet and show cooking. During the summer months, there are also theme dinners. Thanks to its location and its excellent features, this hotel is an ideal choice for couples and families with children who wish to spend a beach holiday under the sun.#The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): Dining venue(s) The following facilities are closed seasonally each year. They will be closed from July 17 to October 12: Children's club Dining venue Fitness facilities One of the swimming pools Spa. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Self parking fee: EUR 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash . Special instructions: Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: midnight. . Check out: 10:00 AM.
During your stay at Ponient Dorada Palace by PortAventura World, you're just a quick walk from Tourist Office of Salou. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Restaurante Buffet, a buffet restaurant that serves Mediterranean cuisine
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the 2 spa tubs
  • Services include a kid's club, a lifeguard on site, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Within a 10-minute walk of Tourist Office of Salou and Bosc Aventura Salou
As a guest of Ponient Dorada Palace by PortAventura World, you'll find 2 spa tubs, a fitness center, a seasonal outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Ponient Dorada Palace by PortAventura World. For a fee, parking is available.

This 4-star Salou hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Restaurante Buffet - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 19 per night)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Restaurante Buffet

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Lifeguards on-site
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • In-room accessibility
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 19 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number HT-000736

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 20 and close October 13.

Property is also known as

Dorada Palace
Dorada Palace Aparthotel
Dorada Palace Aparthotel Salou
Dorada Palace Salou
Club Dorada Palace Hotel
Club Dorada Palace Salou
Hotel Dorada Palace
Hotel-Aparthotel Dorada Palace**** Hotel Salou

Ponient Dorada Palace by PortAventura World Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 285 reviews" "
Rating 8 - Good. 124 out of 285 reviews" "
Rating 6 - Okay. 35 out of 285 reviews" "
Rating 4 - Poor. 14 out of 285 reviews" "
Rating 2 - Terrible. 7 out of 285 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
rooms not as pictured. Rooftop and gym closed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation 🏨 My Husband and I booked (child free ☺️) for our 10 year wedding anniversary and stayed Thursday-Sunday at Dorada Palace hotel, booked through Expedia - Bed and breakfast. Slightly worried having seen reviews on this page after we had booked, however hotel and staff could not be faulted. So clean, very accommodating and breakfast had everything to offer, with 3 available time slots. We arrived early around 11:30qm and were allowed straight to our room even though check in was 3pm. Would definitely return.
Stayed 3 nights in Sep 2024

4/10 Poor

Barbara

Stayed 4 nights in Aug 2024

2/10 Terrible

Yasser, Irvine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had reserved an apartment. First the staff gave us the key to a room that was occupied and someone was taking shower in! Then they gave us key to another apartment that to our surprise only had one double bed. The Expedia description was clearly saying the apartment we had reserved has a double bed and two twin beds but the manager insisted that they don’t have such apartments and Expedia description is just wrong! Apparently they didn’t care to fix that. We had to downgrade and go to a normal room. When we went inside the room one of the towels was on the floor. Later we needed more towels and regardless of how many times we called the reception from our room no one responded. They had so many people checking in and didn’t have enough staff to handle that. I had to go to front desk twice and we finally got the towels after two hours. I had been to many places over the years and this was one of the most horrible experiences.
Stayed 1 night in Aug 2024

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable
hôtel très agréable. Attention il y a des familles avec des enfants en bas âges. Pour le reste cet hôtel très sympathique.
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
The whole complex was very clean and everywhere looked newly decorated. Just the main pool could do with a bit of updating. The staff were amazing, especially in the dining room, they were all friendly, polite and very helpful. The food was very good with plenty of choice for us vegetarians and vegans. The position of the hotel was perfect, the free bus service to Port Aventura worked well and it was short stroll to the beach.
Stayed 4 nights in Jul 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking for guests. That's not a good idea. Parking in the hotel's garage should be free for guests.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Bring back the Dorada we loved. No All inclusive!!
We have stayed at Dorada Palace five times and never had any complains just so much joy for all small things taken care of and now …I am so sad to say this was the last time. Do you have bright memoreries from before keep them and do not book until they have skipped the All inclusive concept and back to halt/full board!!!! All inclusive is now runnit this beautiful hotel! Dorada Palace was a real Palace before and we have it 10/10 and rekommenderar to friends but never again. Nice to see familiar staff but so sad to see them now working in an enviroment due to new owners. Every year my children could buy ice after swimming… nope No icecream due to that it may look bad when its not included in for those with All inclusive. If you like us pay for ber you also now get them in papermug to not stick out for the all-inclusive guests. With all inclusive you also get a not so friendly tone with parents who drink too much and this night we had one taken by the police after nasty fight with his wife.It has always been such a nice flexible and familyoriented feeling to this hotel but no more. Our autistic girl had such tough time to adjust to the timeslot booked for breakfast/dinner when we cuuriently heard 10 minutes left and she got stressed even before entering the dinner the rest of the trip. People filled with sadness and annoyed when they cant eat their meal properly. unnecessary rules and reprimands in the pool- No glasses,lenses and no swim under water. Skip the bus and go.
Stayed 8 nights in Jun 2024

6/10 Okay

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but very very noisy. Hotel has everything required but parking is a nightmare and the bedroom walls are paper thin.
Stayed 4 nights in May 2024

10/10 Excellent

Constance

Stayed 3 nights in May 2024

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from a 5 night stay at Dorada Palace and had a brilliant holiday. We arrived on the 1st day of opening and were unsure what to expect but didnt need to worry. Only half the hotel was open as the other half is still being renovated but all the facilities were open. Pool area is clean and a good size, plenty of sun loungers. We were on B&B and enjoyed the breakfast...the choice increased as the hotel got busier. We only ate lunch from the pool bar once during our stay but the food was tasty. The service at the pool bar could be slow particularly when it was busy but put this down to the staff learning and wasnt an issue for us. Rooms were clean. We did find them to be on the smaller side particularly when you had cases to store but no major problem. The animation team were fantastic, really engaging and got as many kids involved in the day and night time activities as they could which was impressive as there weren't many kids there in the early part of the week. Also a shoutout to one of the female life guards (not sure on her name) who was brilliant with our kids and was really encouraging the younger one with his swimming. All the staff were friendly and apologetic if service was slower than they would like. As the hotel was new we expected some teething issues. Hotel is in great location....10-15 minute walk to Port Aventura and 3-5 minute walk to nearest restaurants, bars and supermarket. All in all we had a great time and would return
Stayed 5 nights in May 2024

8/10 Good

Hira

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Marc

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough evening entertainment although we were travelling Kate season. Gym room was too hot and closed early without notice. Otherwise all very good and would recommend.
Stayed 7 nights in Sep 2019

8/10 Good

Elena

Liked: Staff & service, property conditions & facilities
Nice hotel in a beautiful area
Our experience in this hotel was nice. It is located in a very pleasant area, close to the beach and shops. We enjoyed our walks in the evenings a lot. It felt friendly and lively. The hotel has a nice evening entertainment though we think that it starts a bit late, at 10 p.m. We wished it started earlier. The food was ok but the restaurant was very busy especially during the breakfast.
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and you had a good choice with the buffet food
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, room comfort
Good hotel generally, bad points are staff in the restaurant are overly keen to clear your table, you need to defend your table or you will find someone else sitting at it.
Stayed 7 nights in Apr 2019

8/10 Good

Amir, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. The room was fine. The food is average. At dinner drink is not included. You need to pay
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Very disappointed with the standards
Staff very rude glasses filthy in restaurant plates and cutlery was changing every time went to the restaurant for our meals and far to many kids running around
Stayed 14 nights in Aug 2018

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dorada Palace July 24th - 31st 2018
Great place for a family holiday. Staff were friendly and helpful everywhere. The food was beautiful, weĺl presented, varied, fresh - taken away and replaced regularly and well within recommended times. Yes, during school holidays the dining room was often full and quite noisy - but that's to be expected. The pools are nice, but a bit on the small side at times when the hotel is almost fully occupied. The adults only rooftop pool, jacuzzi, etc is a really nice touch. There are lots of sun loungers and umbrellas crammed into the space around the main pool. The biggest problem was that many people put their towels on these sunbeds at 9am, but weren't there to use them until late afternoon. We desperately needed an umbrella ( because of skin problems) several times but they were often wedged between these sun beds that weren't used all day! This is a problem that I believe should be sorted by Dorada Palace management. Bedrooms are nice, fresh and cleaned every day along with bed changes and clean towels. Entertainment was sometimes good, sometimes hit and miss but the entertainment team put in a lot of effort day and night. Bar prices weren't bad at all - a refreshing pint of Mahou was less than 3 euros! An enjoyable holiday.
Stayed 7 nights in Jul 2018

8/10 Good

Marian

Liked: Cleanliness, room comfort
Was ok.
Stayed 5 nights in Jun 2018