PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

All-inclusive

Breakfast available

Pool

Laundry

Housekeeping

Explore the area

Rambla Del Parc s/n, Salou, 43840

Ferrari Land
8 min walk
Racó de Mar
11 min walk
Salou Port Aventura Station
7 min walk
Reus (REU)
20 min drive

Room options

In-room safe, desk, free WiFi, bed sheets

Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

24 sq m
Sleeps 4
1 Double Bed

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

24 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

24 sq m
Sleeps 3
1 Double Bed

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

24 sq m
Sleeps 3
1 Double Bed

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Sleeps 1
1 Double Bed

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

24 sq m
Sleeps 4
1 Double Bed

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

24 sq m
Sleeps 2
1 Double Bed

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About this property

PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Family-friendly resort with 2 restaurants and 2 outdoor pools

This smoke-free resort features 2 restaurants, 2 outdoor pools, and a water park (surcharge). Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, 4 bars/lounges, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.

PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land offers 501 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Salou resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land, you're just a quick walk from PortAventura World. Enjoy features like free WiFi in public areas, free self parking, and a free theme park shuttle.

Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy international cuisine at El Merida, one of the property's 2 restaurants and 4 bars/lounges
Buffet breakfast served daily for a fee
Splash around at the water park with a waterslide or swim in the seasonal outdoor pool
Services include a concierge, tour or ticket assistance, and a porter
Onsite recreation includes a playground
Within a 10-minute walk of PortAventura World and Ferrari Land
Free theme park shuttle service

Some rates at PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land offers its guests a water park (surcharge), 2 outdoor swimming pools, a waterslide, and a seasonal outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

A children's pool, a rooftop terrace, and an arcade/game room are also featured at the family-friendly PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land. Limited free parking is available on a first-come, first-served basis.

This 4-star Salou resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.

El Merida - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Coyote - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open select days.

Club Maya - This bar specializes in international cuisine. Open daily.

La Bahía - Onsite bar. Open daily.

Bar Maya - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Entertainment

Onsite entertainment and activities

Languages

Catalan, English, French, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Limited on-site parking (max. 10 spaces per unit)
Electric car charging station on site
Free off-site parking within 164 ft
Free theme park shuttle

Food and drink

Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 6-15 for adults and EUR 6-15 for children
2 restaurants
4 bars/lounges and 1 poolside bar

Restaurants on site

El Merida
El Coyote
Club Maya
La Bahía
Bar Maya

Things to do

2 outdoor pools
Arcade/games room
Bike parking
Billiards/pool table
Children's pool
Playground
Water park access (surcharge)

Family friendly

2 outdoor pools
Arcade/games room
Children's pool
Free theme park shuttle
High chair
Laundry facilities
Playground
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
Comprehensive food waste policy
Comprehensive recycling policy
Games
Humane treatment of captive wild animals
No plastic water bottles
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV/satellite channels
Flat-screen TV

Desk
Energy-saving switches
LED light bulbs
Phone
Safe
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.

Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 6 to 15 for adults, and EUR 6 to 15 for children
Towels fee: EUR 15 per person, per stay (or guests may bring their own)
Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

This property uses solar energy

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property Registration Number HT-000770

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This resort caters to LGBTQ+ guests.
The seasonal pool will open in April and close in October.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

PortAventura El Paso

PortAventura El Paso Salou

PortAventura Hotel El Paso Theme Park Tickets Included Salou

PortAventura Hotel El Paso Salou

El Paso At Portaventura Hotel

PortAventura Hotel El Paso All Inclusive Salou

PortAventura Hotel El Paso Theme Park Tickets Included

PortAventura El Paso Theme Park Tickets Included Salou

PortAventura El Paso Theme Park Tickets Included

Aventura Paso Theme Park Tick

PortAventura Hotel El Paso - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land Reviews

8.2

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Oleh

Travelled with family and small children

12 Sept 2024

Just old hotel what you need to dust off. Strange system with dinner drinks: staff doesnt explaine to you that coca-cola from automachine is not included and after if you take drinks - they are like seagles come to you and ask you to pay. Very low-level english. Old bathrooms. Nothing special.

Stayed 4 nights in Sep 2024

6/10 Okay

Ellen

Travelled with family

20 Aug 2024

Disliked: Cleanliness, staff & service, room comfort

A good stop for Port Aventura: Top tips included

The hotel is ok, swimming pool is fun, reception area clean and organised and the theme park is amazing so the tickets were what made this stay. A few things to note: The breakfast times were really not right they will give you a 45 min window in which you will spend the first 10 min going in and the last 10 being reminded you need to leave. This was really not explained on arrival and the first day we arrived at half past (thinking we just had to arrive within the timeframe chosen on the app) and immediately being reminded we needed to leave… the park is a good 15 -20 min walk to the park gate. the walking inside the park is insane so be prepared, this hotel does not include early morning entry (those that are inside the park do) and last, our room was ok there were a few cobwebs in the ceiling crevices which meant my children refused to sleep in the top of the bunk bed and we were eaten by mosquitoes (obviously the spiders were not working hard enough ;)) so take repellent. Also, disappointingly our room was about half the size of the room in the main building that some friends had booked directly with port aventura (same class and price, but they had a bigger cleaner room with a reception and sofa) request these in advance if possible. This is a trip for the kids and they loved it so that’s all we really cared for. The hotel has things to improve but as a theme park hotel it did the job.

Stayed 3 nights in Aug 2024

4/10 Poor

Robert

7 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the benefits of all inclusive but not a 4 star

All inclusive option is really not worth, the lunch is basically the snack bar with some extras between 1 and 3. But its limited. Its alive with Mosquitos, with us all been bitten and loads of other people having been bitten. Was there for 10 days sheets never changed. Towels changed daily. Breakfast and dinner run at set times, and you can. Pick the times on the app. But because you only have 40 mins for breakfast and 1 hour for dinner its a rush and the food options are ok if your there for 2 or 3 days if longer dont bother.

Stayed 10 nights in Jul 2024

8/10 Good

Elvira

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum & 12yr old son trip

Check in was a pleasure staff were pleasent. changed room on day 2 as sewer smell got too bad but this was all dealt with swiftly. The bathrooms are spacious didn’t give 5 stars as they do need a refurb in this area. Outside facilities nice but not cleaned as saw 2 days running someone’s rubbish and cereals had been spilt oh and there’s always a nappy isn’t there! Blame guests firstly! There’s places to refill water bottles and a machine providing hot water fyi if not all inclusive it’s good to know! You can store luggage at end of trip for a fee its a wet safe option. Your key card accumulates points at portaventura on purchases worth knowing and must be presented before payment, rooms are cleaned daily and there is always pleasent staff about if you need anything

Stayed 6 nights in Jul 2024

2/10 Terrible

ROBERT

Travelled with family, Travelled with family and small children

12 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect staying

Stayed 1 night in Apr 2024

10/10 Excellent

Michele

Travelled with group

3 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roller Coaster Holiday

Lovely time and parks were amazing

Stayed 3 nights in Sep 2023

6/10 Okay

hayley

26 Aug 2023

Liked: Staff & service

Disliked: Amenities

Pool was lovely No entertainment at night ( apart from a dancing woodpecker,) which is very poor as 20 minutes away from Salou centre. No need to stay there for more than 4 nights

Stayed 5 nights in Aug 2023

8/10 Good

Tony

Travelled with family

17 Aug 2022

Liked: Staff & service, amenities

Toilets down in main reception where the biggest let down..bit of fresh paint around the place would do no harm..couldn't fault it other than that

Stayed 5 nights in Aug 2022

10/10 Excellent

Sarah

Travelled with family

6 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Great location to the parks. Friendly, helpful staff. Lovely food. Nice rooms. Could have been a bit more entertaining in the evenings but I guess the park itself compensates for that

Stayed 3 nights in Aug 2022

4/10 Poor

Alex

Travelled with family

24 Jul 2022

Disliked: Staff & service

The property is well situated for the theme park and it is also easy to walk to the beach. Parking was no trouble too. It feels like there are too many visitors staying in the hotel for the number of staff and the facilities offered and both at the theme park and in the hotel, the few staff are completely overwhelmed and not trained in crowd management. It was a holiday of queuing and queuing and queuing surrounded by hot tired people in shabby surroundings. Certainly not 4 stars in my opinion and never to be repeated

Stayed 3 nights in Jul 2022

10/10 Excellent

Mr m t hannan

Travelled with family

23 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family holiday

We had a excellent family holiday, room, pool and food excellent, snack bar food by the pool was so good! Only thing missing is entertainment on a night time, but overall we loved our stay.

Stayed 7 nights in Jul 2022

10/10 Excellent

ELVINAS

Travelled with partner

8 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect except the fact that on the check in and check out days there were only 1-2 people manning the reception. This has resulted in 30-40mins wait on check in and check out days. Also, people were just cutting the queue for simple questions or problems about their room but staff didn’t seem to be too bothered which made the wait even longer. Nonetheless, really good food, extremely friendly staff and really good proximity to the park. Can’t go wrong with that! Also you get free park entry on all days you are day - even on your check out day!!

Stayed 3 nights in Jun 2022

4/10 Poor

Andrea

6 Jul 2022

Stayed 1 night in Jul 2022

10/10 Excellent

Anthony

11 Jun 2022

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family

18 Aug 2021

Liked: Staff & service, amenities, property conditions & facilities

As always we love the pool, we love the buffet. Plus near to park and the inclusive tickets. It's great value.

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family

18 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff. Efficient check in. Good amenities

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family

13 Aug 2021

Liked: Cleanliness, property conditions & facilities, room comfort

El Paso

Stayed at the hotel previously when all inclusive, rang hotel who advised I could upgrade on arrival to all inc as recently had hotel cancelled but then wouldn’t let me upgrade upon arrival! Although other pre arranged were allowed. We did enjoy our break away and made the most of the hotel/weather

Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family

12 Aug 2021

Liked: Cleanliness, staff & service, room comfort

Maybe not the best time to go...

What was good: parking, space in the room, staff (especially the cleaning staff and those over the reception), the park, the pool, great breakfast. Not so great: we had to change rooms since the sink was broken, and it was great that we changed but I would have expected an apology for that and maybe some help with the moving. Most restaurants were closed and the options were few - and then the restaurant staff would keep asking you to leave after an hour.

Stayed 3 nights in Jul 2021

6/10 Okay

Lee

Travelled with family

20 Jul 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Expected a bit more for the price

Just OK for the price, room is nice and big and pool area is lovely. As others have said, rooms really miss having a small fridge meaning you have to keep buying really expensive water unless you walk the 1km to Salou. Lacked any sort of personal touch for a 4 star hotel. Huge queues at check in and allocated breakfast time slots.

Stayed 2 nights in Jul 2021

6/10 Okay

Marc De Wett

Travelled with family

15 Jun 2021

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Nice stay

Was nice stay but can imagine during tourist this hotel will collapse totally Expect 10 min on each order by pool super nice staff just absolutely inexperienced Rooms were really humid and all our clothing was “wet” after short time They should redo their interior from cheap wood to hard wood not to get doors that can’t close properly etc Ooooh beer draft wasn’t cleaned so serviced dirty beers !!!! Clean your taps after covid !!!! Beers get fermented All you may guessed I’m in same industry But hey rest was ok 👌

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family

8 Jun 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

1 Dec 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family

4 Nov 2019

Liked: Amenities, property conditions & facilities

Hotel room was fine although no tea or coffee making facilities. Buffet dinner and breakfast repetitive with little variation throughout the week. Theme park very busy and Express tickets worthless as so many people have them. Good option to have dinner at other hotels and restaurants in the park.

Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

28 Oct 2019

Liked: Amenities

The location is ideal for the theme park. The facilities are very good. The setings and layout of the hotel is fantstic. The food is good, very good in parts, poor in others. The rooms disapoint. The walls are so thin you can hear everything next door. The pillows are hard. The floors were dirty. And we were covered in bites at the end of our holiday, which we suspect was bed bugs, as this has been noted in reviews previously. Its a great shame because with more effort from the hotel, staff and cleaners, it could be so much more. This hotel, as other on the site are worth the money if just the theme parks are your thing as your hotel room card is your pass into the park. If the theme park is not your thing, I would choose other better priced and better quality hotels in Salou. Although it sounds harsh in parts, because there is a lot of things they get right, it's just some basic stuff they miss out on which better managed would bring this hotel up a notch.

Stayed 7 nights in Oct 2019