Surfside Hotel and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surfside Hotel and Suites

Private beach, sun-loungers, beach umbrellas, beach towels
Aerial view
Bayview Suite | Living area
Apartment, Beach View | Living area
Apartment, Beach View | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
543 Commercial Street, Provincetown, MA, 02657
  • Commercial Street
    1 min walk
  • Fanizzis Restaurant By The Sea
    1 min walk
  • Hyannis Transportation Center
    68 min drive
  • Provincetown, MA (PVC-Provincetown Municipal)
    9 min drive

Room options

Bayview Suite

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Room, 1 King Bed, Courtyard View (No elevator access)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Courtyard View (No elevator access)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment, Beach View

  • 62 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Queen Murphy Bed and 1 Queen Sofa Bed

1 Queen Bed, Waterfront, Accessible

  • Sleeps 2
  • 1 Queen Bed

Race Point Waterfront Suite

  • 50 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Waterfront King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (No elevator access)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Waterfront Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Waterfront 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (No elevator access)

  • 23 sq m
  • Sleeps 2
  • 2 Double Beds

1 Queen Bed, Courtyard View, Accessible

  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 2 Bedrooms, Beach View

  • 77 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Lighthouse Waterfront Suite

  • 50 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

Surfside Hotel and Suites

On private beach with outdoor pool, near MacMillan Pier
When you stay at this beach hotel you can enjoy umbrellas and sun loungers.
Surfside Hotel and Suites offers 88 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Surfside Hotel and Suites. During your stay, you're just a quick walk from Commercial Street. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a private beach and bike rentals
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Cape Cod Beaches and a 3-minute drive from Provincetown Town Hall
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas.

Free breakfast is available daily. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available.

This Provincetown hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Lighthouse Bar - Onsite bar.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Lighthouse Bar

Things to do

  • Bike rentals
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Hand-held shower head
  • Height-adjustable showerhead
  • Pool hoist on site
  • Roll-in shower
  • Roll-in shower width (centimetres): 76
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to contact this property by telephone 48 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 43 per accommodation, per day, plus a deposit of USD 43 per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.06 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 43 per day
  • Pet fee: USD 43 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0002542420
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 24 and close October 14.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surfside Hotel
Surfside Hotel Provincetown
Surfside Provincetown
Surfside Suites Provincetown
Surfside Hotel and Suites Hotel
Surfside Hotel and Suites Provincetown
Surfside Hotel and Suites Hotel Provincetown

Surfside Hotel and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Stayed 3 nights in Aug 2024

6/10 Okay

brian

If the weather was better we would have enjoyed the beach and heated pool. There was sand on our 4th floor porch which we tracked into the room. The view from our ocean room was very nice. There is a restaurant adjacent to the hotel and their exhaust fan operates 24hrs. a day, though it was not very loud the droning noise was ever present.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacquelynn

Stayed 1 night in Aug 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but the rooms are nice, bed was comfortable and the room was clean. The staff are very friendly and helpful. I liked that the property is right on the beach and less than a mile from downtown Privincetown so you can walk if you'd like. Only things i didn't give 5 stars on were that the fire ring in the courtyard (which is a very nice feature) kept going on and off (the wind may have had something to do with that). Also the beach would have been a bit nicer had they done a daily cleanup of all the seaweed that lines the beach. Overall a very pleasant stay and I will use this hotel when we return.
Stayed 3 nights in Sep 2024

10/10 Excellent

Janet

Excellent overnight !
Stayed 1 night in Sep 2024

6/10 Okay

Eleanor

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

John

Disliked: Staff & service
We were notified the room below us was getting water in the bathroom. Manager determined the water was coming from our shower - his solution was to ask us to take only brief showers. We paid for a room to stay in and do NOT agree that asking paying customers is a solution.
Stayed 1 night in Sep 2024

6/10 Okay

Jaymie D

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Robert, Ipswich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, accessible, parking, had a great time
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Matthew

Travelled with group
Disliked: Cleanliness
The hotel room could have been cleaner. The flood could have been mopped and the quilts on the bed needed to be washed. The TV had something splattered on it and needed to be wiped down. Overall though the front desk was extremely helpful if we needed anything.
Stayed 2 nights in Aug 2024

8/10 Good

Erik

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your dog. Very dog friendly area and the food was great.
Stayed 2 nights in Sep 2024

2/10 Terrible

Clem

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dated, dirty and we did not feel comfortable staying there but had prepaid for the room and could not get out of it.
Stayed 2 nights in Sep 2024

6/10 Okay

Margaret

Travelled with partner
Disliked: Cleanliness
Kind of dirty, housekeeping came before 9 every morning which to me is too early when you’re on vacation. Did not provide new sheets, also did not replace our toilet paper when we ran out!
Stayed 7 nights in Aug 2024

4/10 Poor

Vadim

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is very old and overpriced, nearest restaurants or convenience stores are 15-20 min walk away. Horrible breakfasts, “destination fees”. The worst is the bathroom, they have sliding doors with huge gap, I was staying with friends and we had to use toilet in the lobby.
Stayed 2 nights in Aug 2024

6/10 Okay

Alexis Brooke

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael, Mount Pleasant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The staff were professional, room was good, love the heated pool and it’s an easy walk to the center of Provincetown. Even has it’s own private beach.
Stayed 4 nights in Aug 2024

6/10 Okay

Gregory

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very standard beachside hotel if a little run down. Staff was friendly enough, but nothing above and beyond. Price was high, but I think appropriate for the location and time of year.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here. Great location.
Stayed 2 nights in Aug 2024

8/10 Good

Lynne

Travelled with group
Liked: Staff & service, amenities
At Surfside, we found a convenient & affordable (relatively speaking) to the Payomet Performance Center. We enjoyed the easy walk from the hotel to restaurants and shopping on Commercial Street. Hotel is a bit tired not surprising given its popularity. Liked the fire pit and breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed. But still beautiful!
We had a stunning waterfront view. But we’re not told that there was going to be construction right outside our room. — They have a no smoking policy… But all of the construction workers were smoking & it smelled. We had been there years ago. It went down hill with the new owners. Especially with the breakfast they provide. The view was still spectacular!
Stayed 1 night in Aug 2024