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The Palace Suites and Apartments

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Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking included
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Resslova 1774/3, Prague, 12000
  • Dancing House
    1 min walk
  • Old Town Bridge Tower
    15 min walk
  • Wenceslas Square
    16 min walk
  • Prague (PRG-Vaclav Havel)
    30 min drive

Room options

View all photos for Standard Two Bedroom Apartment for 5 People

Standard Two Bedroom Apartment for 5 People

Standard Two Bedroom Apartment for 5 People

  • 65 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

1 bedroom, in-room safe, desk, soundproofing

Superior One Bedroom Apartment

  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Two Bedroom Apartment for 6 People

1 bedroom, in-room safe, desk, soundproofing

Standard Two Bedroom Apartment for 6 People

  • 96.0 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed OR 6 Twin Beds

View all photos for Standard One Bedroom Apartment

1 bedroom, in-room safe, desk, soundproofing

Standard One Bedroom Apartment

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Ground Floor One Bedroom Apartment

Ground Floor One Bedroom Apartment

Ground Floor One Bedroom Apartment

  • 5 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Palace Suites and Apartments

Apartment with free parking, near Old Town Square
Along with concierge services, this smoke-free apartment building has tour/ticket assistance and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a dishwasher. Free WiFi, a rainfall shower, and free bottled water are among the other amenities available to guests. Housekeeping is not available.
The Palace Suites and Apartments offers 20 air-conditioned accommodations with safes and complimentary bottled water. Kitchenettes offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Prague apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. A nightly turndown service is provided.

Our customers tell us they can't get enough of the overall property condition at The Palace Suites and Apartments. During your stay, you're just a quick walk from Dancing House. Enjoy features like free WiFi in public areas and free self parking, plus a roundtrip airport shuttle (surcharge). Built in 1880, this apartment building has 20 apartments on 5 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Wenceslas Square and a few minutes from Old Town Square
  • Airport and train station pick-up shuttle service available for a fee
The Palace Suites and Apartments offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The business-friendly The Palace Suites and Apartments also features a front-desk safe and an elevator. Limited free parking is available on a first-come, first-served basis.

This Prague apartment is smoke free.

Languages

Czech, English, Italian, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Stovetop
  • Dishwasher
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Hairdryer
  • Free toiletries
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Turndown service
  • No housekeeping
  • Free bottled water

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • 5 floors
  • 1 building
  • Built in 1880

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Friday (10 AM - 6 PM) and Saturday - Sunday (2 PM - 4 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150.00 per stay
  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 28 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The Palace Suites and Apartments offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Friday: 10 AM - 6 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Suites & Apartments
Palace Suites & Apartments Prague
Palace Suites Prague
Palace Suites Apartments Apartment Prague
Palace Suites Apartments Apartment
Palace Suites Apartments Prague
Palace Suites Apartments
The Palace Suites Apartments
The Suites Apartments Prague
The Palace Suites Apartments
The Palace Suites and Apartments Prague
The Palace Suites and Apartments Apartment
The Palace Suites and Apartments Apartment Prague

The Palace Suites and Apartments Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 377 reviews" "
Rating 8 - Good. 109 out of 377 reviews" "
Rating 6 - Okay. 13 out of 377 reviews" "
Rating 4 - Poor. 6 out of 377 reviews" "
Rating 2 - Terrible. 5 out of 377 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hyeson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, make sure you reserve a secure parking spot in a garage a block away. Private parking is 15€ a day and well worth it. Apartment walking distance to Prague castle and old town.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice...location was great and also the public transport. Would stay there again.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Central & Spacious but Tricky to locate! The hotel is literally across the street from the 'Dancing House'. This is a reference point because they don't have a visible RECEPTION entrance like traditional hotels. The name of the hotel is in gold writing above the wrought iron gate (about 15 feet up thus missed it). You must then use the intercom and be 'buzzed' in during the limited 'office hours'. Once buzzed in the reception area is at the end of the corridor and inside a back room. A little 'unexpected' & cumbersome to navigate if you are accustomed to a standard reception area. We arrived on a Friday during the reception hours and Paulina Y. was very inconvenienced by our arrival. Very rude & curt to us because our arrival had apparently inconvenienced her. We arrived at 11am & check in was at 2pm so we filled out the paperwork & were told to leave our baggage. We were given the key code and pretty much ushered out. We came back after 2pm and same protocol. Our room key was on the desk and she then stated that no amenities were available to us & anything requesting would be charged. We took our keys and went up to the room. POSITIVES - spacious, great A/C, couldn't hear neighbors, approx 20 min walking distance from historical sites, eateries near by, weekend staff Paulina S. redeemed our impression of this place!!! Wow..day&night!. We were given soap, water, towels & toilet paper. She gave us a map & also a complied 'list' of what's near by tip sheet.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Location was excellent! Within walking distance to the river and downtown and historic sites. The rooms in the apartment were very large and roomy.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
These people are crooks. I made a reservation and within one minute saw that i entered the wrong date (in the same week). I called expedia and they told me that they had no cancellation policy. I was just trying to correct a typo within minutes of doing it. I LOST $372 because they would not fix the reservation date. Expedia and Palace Suites - SHAME ON YOU!
Stayed 3 nights in Apr 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

JillA-A, Herefordshire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located about 2 minutes walk from the river, 15 mins from Wenceslas Square, and 20 mins from Charles Bridge. It consisted of a kitchen, lobby, bathroom, twin room, large living/dining room. The one bedroom + double-sofa in the living room was spacious enough for 2 adults and 2 teens, and immaculately clean. Excellent AC and WIFI too. The well-equipped kitchen included a microwave, kettle, toaster, large fridge and reasonable size freezer. Just remember to ask the office for dishwasher soap and washing machine pods if they are not already supplied in the kitchen. Would highly recommend this as a great place to stay in Prague.
Stayed 4 nights in Jul 2019

10/10 Excellent

Chandu, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safety, cleanliness, modern amenities inside rooms, while outside is architectural. - Overall, great place to stay in Prague.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was much larger than I was expecting ... It was extremely spacious. In a great location and had everything I needed. It was affordable and it made my time in Prague really great as it was close and convenient to the hub of everything 😊😊😊
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and informative nothing was too much, they really wanted you to enjoy your stay. The apartment was spotless and they had renovated it to a high standard. The aircon was amazing and we really needed on our visit in June. The apartment had every thing you have in a home.
Stayed 8 nights in Jun 2019

8/10 Good

Luc

Liked: Staff & service, property conditions & facilities, room comfort
A nice apart-hotel spacious and comfortable
This spacious hotel apartment is well located for all the attractions in the city. There is 2 small grocery stores two blocks away and there is a big one at maybe 10 minutes walk. Cleanliness service should be improved a little, cause we had to clean the floor by ourselves upon the arrival with mop and dish soap. We have asked the front desk for lubricating the door hinge for stopping the squeak sound and they did it immediately.
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well appointed apartment in a great location. Excellent staff. Definitely recommend!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent property. The location was perfect and the apartment was well equipped.
Stayed 3 nights in Jun 2019

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 nights in Prague
We stayed in a large apartment with a small bathroom which is often the way. It was very clean and comfortable with enough facilities for our stay including a washing machine. Apartment was on the 3rd level but there is a lift. A little away from the Old Town but an easy walk and cafes, shops and tram stops are all close. Limited reception hours mean you just have to be organised if you need assistance. Very happy with our choice.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We loved the palace. Our room had a washing machine/dryer combo which was amazing! It was very clean, bright and had plenty of room for everyone to spread out. The location was very well connected to the center and there was a bus station only a few stops away on the tram for day trips. We also enjoyed all the nearby restaurants and coffee shops.
Stayed 5 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Palace was wonderful
The Palace could not have been better located just blocks off of the river and the support staff we worked with were amazingly helpful, in fact, give them all a raise.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was excellent. Convenient location. Easy to walk or transit everywhere.
Stayed 5 nights in May 2019

10/10 Excellent

ASH, Victoria, BC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Palace were wonderful; they helped with advice about the city, explained the best locations for catching public transport, where to buy food for the apartment, etc. Absolutely lovely individuals who clearly enjoy their jobs and city! The accommodations were also suitably appointed, with modern ammenities (dishwasher, full sized fridge, washer/dryer). The ceilings are high and the room is very modern in comparison to the building's exterior, which is clearly a heritage/historic facade. The only qualm was the lack of pressure from the shower-head, but that was a minor quibble as the shower had a handheld wand as well. Great property for a longer stay - just far enough away from the hustle and bustle of the Old Town, but close enough to easily visit on foot or through the Karlovo Namesti metro station.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly helpful staff. Hot water for shower did not work properly and was lukewarm during the entire stay (cool considering how cold it was outside). The hot water for the tub and sink were very hot. Suspect problem was the mixing valve for the shower head.
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Rude check-out receptionist
We would have rated this hotel a 10* if it wasn't ruined by the receptionist at check-out. We rated 1* because the great hotel hired an unprofessional receptionist. Room is spacious. Location is convenient. A bit noisy. Service: Check-in receptionist was very friendly and helpful. Check-out receptionist was horrible. This hotel is considered as 5* standard and we paid a decent price for 3 nights so we expect to receive the 5* service from hotel staff. Do NOT treat us as we are staying at a cheap motel/hostel. At checkout, the receptionist came to check literally every corner: test TV/AC remote if still working, check the batteries in the TV/AC remote still there, test if the curtain still workable at each window, check the table lamp if the bulb still there, etc. - would you ever expect such checkout procedure from a 5* hotel standard? At worst, he picked up the bathroom mat and said it's dirty with unremovable stain and charged us cleaning fee. We did nothing to the mat except had been using it for 3 days (with no housekeeping) and it got dirt spots on them, not even a stain or shoe mark on it. He argued with bad attitude to us. He called up the hotel owner who decided to waive the fee for us as we did not agree the dirt is 'unremovable'. To hotel management: We love your hotel but your receptionist chose to charge 5 EUR cleaning fee over a 10* rating to your hotel. If we could afford 3 nights at your hotel, do you think we are not paying 5EUR if it is indeed our fault?
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018