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Hotel Relax Inn

3.5 star property

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Photo gallery for Hotel Relax Inn

Interior entrance
Shopping centre
Restaurant
Indoor pool
Single Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
Novovysocanska 25, Prague, 190 00
  • O2 Arena
    ‪2 min drive‬
  • Zizkov Television Tower
    ‪5 min drive‬
  • Prague Market
    ‪6 min drive‬
  • Prague (PRG-Vaclav Havel)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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Exterior

Hotel Aura Design & Garden Pool

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (166)
The price is €59
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Aura Design & Garden Pool

About this property

Hotel Relax Inn

Hotel with a full-service spa, near O2 Arena
Along with a full-service spa, this smoke-free hotel has an indoor pool and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and dry cleaning.
Hotel Relax Inn offers 40 accommodations with safes and coffee/tea makers. 48-cm LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Hotel Relax Inn, you'll be within walking distance of O2 Arena. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Just a 2-minute drive from O2 Arena and 8 minutes from Old Town Square
Hotel Relax Inn offers its guests a full-service spa, an indoor pool, and a sauna. Public spaces have free WiFi. Free breakfast is available daily. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Relax Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Prague hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Languages

Czech, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (538 square feet)
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 48-cm LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 12 per day
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Relax Inn Prague
Relax Prague
Hotel Relax Inn Hotel
Hotel Relax Inn Prague
Hotel Relax Inn Hotel Prague

Hotel Relax Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 147 reviews
Rating 8 - Good. 53 out of 147 reviews
Rating 6 - Okay. 37 out of 147 reviews
Rating 4 - Poor. 19 out of 147 reviews
Rating 2 - Terrible. 11 out of 147 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found that it was nice and clean, well kept, staff is very helpful and supportive and knowledgeable.
Stayed 7 nights in Sep 2024

6/10 Okay

Albert, Scarborough

Business traveller, Travelled with partner
Liked: Staff & service
Extra charges for use of facilities such as pool and sauna. Had to close the bathroom door to use the toilet. Other than beans there wasn't anything hot for the breakfast buffet.
Stayed 3 nights in Sep 2024

6/10 Okay

Adebayo

Travelled with partner
The property is cleaned, and staff generally get on with their jobs. It's value for money, and there's a clean room every day. Areas of improvement: 1. Staff, especially customer-facing, could be more friendly and approachable by smiling and conversing with customers. One of the receptionists was too serious and appeared to be forcing words out of her when talking or enquiring. 2. Breakfast is very average because it does not include cooked foods; all the items displayed are processed foods. And it is the same food every day. This is boring. 3. Regarding breakfast, food should be labelled so customers know what they are eating, especially for allergy sufferers, particularly children. 4. The swimming pool and even the paid spa are not available to customers until late in the evening. The staff told me that the pool is being rented out to outsiders, offering swimming lessons to children who use it all day. This MUST be displayed, and customers SHOULD be informed when booking. Otherwise, it is deceptive or misleading, to say the least. 5. It is ridiculous that customers have to pay to use the pool and sauna, even though the hotel advertises these amenities to attract customers. Unless all the above are attended to, I WILL NOT USE THIS HOTEL AGAIN, AND I WILL NOT RECOMMEND IT TO ANYONE.
Stayed 4 nights in Sep 2024

4/10 Poor

Emma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Great transport links but not a lot else good. You have to pay for the spa/pool. Staff speak little or no English and one was particularly rude to us because we'd gone outside for a cigarette. Cleanliness levels in the communal areas were perfect but the room was gross. Cobwebs under the bed. Dirty shower screen. Crisps and a thick layer of dust down the side of the bed. Windows had handprints on. Dead insects inside the light. No shower gel in the bottle and it wasn't topped up for the entire stay. The pillow was a duvet resulting in me having a stiff neck for hours upon waking. The mattress was covered in yellow stains. The sheets had lots of hairs on. Windowsill grimy and had a hair on it. The glassware provided was dirty. The kettle wasn't emptied. Only tea in the room. The food was OK but not great if you're British. Who has carrots and cauliflower for breakfast?! The juice was watered down. Very very hot and noisy so sleeping nearly impossible. Peeling wallpaper, mould spots on the ceiling, a hole in the wall. Paint flaking off the ceiling. Went to reception several times and there was nobody there. THIS IS NOT A 4* HOTEL.
Stayed 4 nights in Aug 2024

8/10 Good

MR A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Economical accommodation on outskirts of Prague
The location is quite a way from the centre of Prague, however there is a bus stop just 50 metres from the hotel (bus service 109) which in 5 minutes takes you to a Metro stop where you can get an underground metro train to the centre of Prague. Note the bedrooms are not air conditioned, so rather uncomfortable in the recent hot weather.
Stayed 3 nights in Aug 2024

2/10 Terrible

Kalyan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has no air conditioning. It was extremely hot during our period of stay. They didn't even provide a fan. We couldn't get enough sleep. The room was too tiny for a family of three. There was literally no room to put our luggage. The breakfast was good though.
Stayed 2 nights in Aug 2024

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service
Breakfast wasn't very good. The pool was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced great hotel
We really enjoyed our recent stay at the Hotel Relax Inn. The hotel is positioned well near fast bus routes that take you to the nearest tram/underground stop so getting into the city centre of Prague is really quick and easy. The staff were all really friendly and helpful. The continental breakfast selection was great and really nice quality. The room was spacious and clean. The pool area was also really nice. A great stay and would definitely return and recommend to others.
Stayed 3 nights in Jul 2024

4/10 Poor

Michaela

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking charges are not properly stated on the website, however we found free parking space around. The staff looked confused, with every answer we needed to wait for the manager who was working afternoons only.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

4/10 Poor

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rozpačitý víkend s mravenci
+ příjemný personál + dobrá snídaně - oprýskaný nábytek, stěny a strop - ucpaný odtok sprchy, protékající záchod - vyvrácené dveře - mravenci v koupelně - za oknem na parapetu poloprázdná krabička s rybí pomazánkou
Stayed 2 nights in Mar 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

4/10 Poor

Edward

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor quality of mattresses and bedding. Poor quality of breakfast. Hotel claims to be 4 stars 😁 I’ve stayed in better 2 stars. AVOID!
Stayed 5 nights in Sep 2023

8/10 Good

Daniel

Stayed 2 nights in Jun 2023

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023

6/10 Okay

Milan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Czech programs tv does not work
Stayed 1 night in Apr 2023

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice! Room was very clean.
Stayed 1 night in Mar 2023

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

OMAR

Liked: Cleanliness, staff & service, amenities
Positives: The hotel is good, room is clean, breakfast served is tasty but limited and the staff is professional. Negatives: the hotel is somewhat old and needs some care for example some lights need fixing, the bathtub needs to be replaced because it accumulates water and not drain properly. The hotel is far from a supermarket or restaurants. My recommendation for the management to improve the hotel is to, check or fix the appliances for the rooms and renovate some stuff. So overall a nice stay.

2/10 Terrible

Lorraine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never went as i booked it by accident and didnt get refundedterrible customer service

6/10 Okay

Richard

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
You get what you pay for. The hotel is very clean, the breakfast is good, the staff friendly and very helpful. I didn’t use the pool or sauna. There isn’t air con in rooms, summers are hot. A little noisy, with train line to back and road to front. The rooms do not have chains or bolts on door. (On my second night 2 young men came into my room because the reception gave them a key to the wrong room , everyone was so shocked and embarrassed a genuine mistake, but a chain on the door would have stopped the incident.) I needed a hotel close to the 02 Arena, so this hotel was good for that.
Stayed 4 nights in Jun 2022

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price I think you get just as you expect. Clean rooms, a decent breakfast and friendly staff. The breakfast closes at 10, and the woman turns off the lights 09.55 and gets mad if someone stays there too long after and if you take a cup of coffee at 10. We didn't use the spa and wellness facility, but looked nice.
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
good location. friendly staff. paint from ceiling falling off in bathroom. not very fresh smell in room.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
It is not a 4 star hotel :-(
Stayed 2 nights in Oct 2019