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Crowne Plaza Belfast by IHG

4.0 star property

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Photo gallery for Crowne Plaza Belfast by IHG

Exterior
Lobby
Bar (on property)
Meeting facility
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
117 Milltown Road, Shaw's Bridge, Belfast, Northern Ireland, BT8 7XP
  • Lisburn Road
    ‪4 min drive‬
  • Boucher Road Playing Fields
    ‪5 min drive‬
  • Belfast Botanic Gardens
    ‪6 min drive‬
  • Belfast (BHD-George Best Belfast City)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed (Additional Living Area)

Junior Suite, 1 King Bed (Additional Living Area)

Junior Suite, 1 King Bed (Additional Living Area)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Holiday Inn Belfast City Centre by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1002)
The price is €107
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Holiday Inn Belfast City Centre by IHG

About this property

Crowne Plaza Belfast by IHG

Eco-certified hotel with a health club and a sauna
This hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Crowne Plaza Belfast by IHG offers 153 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Belfast by IHG. During your stay, you'll be within walking distance of Lagan Valley. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Just a 5-minute drive from Boucher Road Playing Fields and 5 minutes from Queen's University of Belfast
Crowne Plaza Belfast by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, an arcade/game room, and tour/ticket assistance are also featured at the eco-certified Crowne Plaza Belfast by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Belfast hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Green Room - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 18.50 for adults and GBP 9.25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Green Room

Things to do

  • Fitness classes
  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 9.25 for children
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Ramada Hotel Belfast Plaza
Crowne Plaza Belfast Hotel
Belfast Ramada
Ramada Belfast
Ramada Plaza, Belfast Hotel Belfast
Ramada Plaza Belfast Hotel
Crowne Plaza Belfast
Crowne Plaza Belfast by IHG Hotel
Crowne Plaza Belfast an IHG Hotel
Crowne Plaza Belfast by IHG Belfast
Crowne Plaza Belfast by IHG Hotel Belfast

Crowne Plaza Belfast by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, clean and staff friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous and welcoming lobby. Fast efficient staff. Unfortunately the television wasn't functional but a valiant effort from Ryan all the same!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are a standout
Fabulous room, very new and up-to-date. Great bathroom with shower. Nice lighting, bottles of water, safe in the wardrobe, ironing board. Everything is a great standard. Great breakfast, such friendly staff everywhere. A great stay was made even better by the friendliness and caring nature of the staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, beautiful clean facilities and the staff couldn't be more accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Torrey

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth, Kilmaurs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my business trip. All facilities are first class as are the staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Morgan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located by a football field. I didnt like that the gym was only open at 8AM-8PM. The river bar was great, had amazing food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alamin

Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm really sorry to forget the name of the lovely booking receptionist but I think het name was Aoifi (??). Sorry love. She gave us a free room upgrade which was more than grateful as we had been staying in quite a few hotel rooms aver our 6-week adventure & some of them were quite small. The room that we got was like the presidential suite. We were so so so impressed. So, if you want to be spoiled, then book this room.
Stayed 3 nights in Sep 2024

8/10 Good

jeffrey

Stayed 1 night in Oct 2024

10/10 Excellent

Georgia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not alot of restaurants near by so we ate at the restaurant on site. Very good food and the service was outstanding.
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Excellent stay at hotel. Very relaxing. All aspects of my stay more met my expectations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

8/10 Good

Destin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Very nice hotel. Our room had a king and a pull-out larger than a twin but smaller than a full. There was no bedding aside from pillows for the pull-out so we had to request and they only brought up two flat sheets. There is a very nice spa and weight room. The pool has an attached bubble spa which I thought would be heated but it was not. It’s not within walking distance to entertainment but the drive isn’t horrible. It was cold and rainy the day we got in so we went bowling at the Ice Bowl then had Pho afterwards which was amazing. The next day after checking out we visited the Ulster Museum which I highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Hazel

Stayed 2 nights in Sep 2024

6/10 Okay

Patricia

Stayed 2 nights in Aug 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good location
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

8/10 Good

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
We had a most enjoyable stay at the hotel. All the staff were polite, friendly and helpful. 2 colleagues stood out for us, Ash the Restaurant Manager & his colleague Anne who gave us some useful information on what we could do during our stay. Thankyou to the whole team
Stayed 3 nights in Sep 2024