6/10 Okay
Verified traveller
Travelled with group
25 Aug 2024
Disliked: Property conditions & facilities
Simple
We recently stayed at this hotel. There were some positive aspects, such as the hotel allowing us to check in early, which was convenient. However, this was not properly processed. their system, and the following day, we were informed that we had been marked as a no-show. We had to go through the hassle of reactivating our reservation.Also, the hotel is currently undergoing construction, which was not mentioned when we booked. The lobby was largely blocked off by the construction, and we had workers right outside our window.The breakfast options were fine, though nothing particularly special. The room itself was clean and met our expectations in terms of amenities and layout. However, one incident stood out: despite having a "Do Not Disturb" sign on the door, an employee entered our room one day. The employee did apologize and explained that it was a misunderstanding.Overall, while there were some positive aspects of our stay, these issues left us feeling less satisfied than we had hoped.
Verified traveller
Stayed 3 nights in Aug 2024